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Results-oriented leader with a focus on quality and customer satisfaction through over 17 years of experience with full-stack development, deployment, and support for enterprise software. I've lead developers, quality assurance testers, site reliability engineers, an IT help desk, and application support analysts. Throughout my career, I've worked with multiple teams to understand the various needs of the business, from product, to sales, to customer support. My passion is to break down silos, promote a DevOps culture and bring software development, operations and other departments together to achieve rapid execution through Agile methods, with high-quality standards and integrity. I oversaw the migration of our entire production stack from physical data centers to the cloud and would love to bring that level of success to your company.
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Director, Software EngineeringTrakstarDenver, Co, Us -
Director, Software EngineeringTrakstar Dec 2020 - PresentSeattle, Wa, Us -
Principal EngineerClickbank May 2019 - Dec 2020Boise, Id, Us• Replaced legacy PayPal integration in a monolith application with microservice architecture to integrate with PayPal's Commerce platform using Spring Boot, Docker, and Kubernetes.• Migrated over 10 million PCI (Payment Card Industry) records, including over 3.5 million unique encrypted credit cards, to tokenized storage, dramatically reducing PCI audit scope.• Replaced foreign currency exchange vendor E4X with Chase Paymentech, simplifying our currency conversion strategy and reducing technical debt.• Optimized queries for client transaction history, reducing search times from 5 minutes to 20 seconds. -
It Infrastructure & Engineering ManagerClickbank Mar 2018 - May 2019Boise, Id, Us• Moved production application stack to Amazon Web Services, evacuating two physical data centers and saving $25,000 a month.• Migrated installations of Atlassian BitBucket, Confluence, and Jira to EC2 to eliminate our final physical server infrastructure.• Moved entire company from Jira Server to Jira Cloud, reducing costs by $5000 a year.• Hired and mentored App Support Specialist for Tier III support, resulting in reduced average time for ticket resolution from 3 days to 8 hours. -
Manager Site Reliability EngineeringClickbank Jul 2016 - Mar 2018Boise, Id, Us• Managed a team of 4 Site Reliability Engineers, 2 Systems Administrators, and 1 App Support Analyst.• Automated release processes, reducing deployment times from over 2 hours to 30 minutes.• Migrated MySQL database from physical hardware to RDS in AWS.• Created dashboards using Splunk, New Relic, and StatusCake to enable better visibility into application performance, leading to an error-rate reduction of 35%.• Increased customer satisfaction of app support help desk interaction by 50%.• Earned AWS Associate Solutions Architect Certification. -
Software Development ManagerClickbank Mar 2015 - Jul 2016Boise, Id, Us• Managed a team of 12 developers, comprising the entire development staff at ClickBank.• Given ownership of 5-person QA team, moving them from manual testing to automation using Cucumber, Selenium, and eventually JRuby and Watir.• Migrated team from Kanban to Scrum process which increased predictability and timely releases.• Hired 7 developers with no turnover while managing the development team.• Replaced whiteboarding in coding interviews with IDE-based tests using JUnit for validation. -
Lead Software EngineerClickbank Apr 2014 - Mar 2015Boise, Id, Us• Lead team of 4 developers responsible for all new feature development outside of the cart project.• Participated in final reviews and testing of the cart project to ensure a smooth release.• Replaced legacy JSP order form with Javascript to improve performance and customer experience.• Awarded Employee of the quarter for the fourth quarter of 2014. -
Senior Software EngineerClickbank Nov 2012 - Apr 2014Boise, Id, Us• Participated in full-stack development of industry-leading SAAS platform using Java, Spring, Hibernate, Javascript, jUnit, jQuery, MySQL, and Cassandra, deployed on Apache Tomcat servlet containers, fronted by Apache Web Server.• Created new REST endpoints for a new API layer to help decouple the front and back-end.• Co-created "Affiliate Finder" feature as a prototype, which was picked up for full-production development.• Awarded first place in an innovation-a-thon using Netflix AI algorithms with Hadoop to predict customer purchase behavior. -
Senior Software Engineer ISwisslog Healthcare Solutions - North America Mar 2011 - Nov 2012Buchs/Aarau, Ag, Ch• Responsible for all development on touch-screen station control panel – the first of its kind in industry, successfully completing launch to customers by promised date.• Given role of Lead Sustaining Engineer, becoming principal developer on service packs and hot fixes.• Lead a team of two interns on automated system test project. The team completed the three-month project in 5 weeks and went on to expanded features, allowing automated testing of all equipment in pressure/vacuum zones, and dashboard view of results.• Developed demonstration version of touch-screen panel for Chinese trade show, resulting in sales of new station panels in East Asia. -
Software Engineer IiiSwisslog Healthcare Solutions - North America Mar 2010 - Mar 2011Buchs/Aarau, Ag, Ch• Created Enhanced Alert Messaging feature to include arrival notifications, allowing tube system users to receive pages or e-mails when materials arrive for pickup at tube stations.• Given lead developer position on new touch-screen tube station interface mid-project, mentoring two contractors and a junior developer on the project.• Created socket interface and new message protocol to unify messaging between model, view, and controller layers in tube system control software. -
Software Engineer IiSwisslog Healthcare Solutions - North America Mar 2009 - Mar 2010Buchs/Aarau, Ag, Ch• Designed and developed carrier-pooling feature for Cleveland Clinic on-time and under budget.• Created tests in AutomatedQA, reducing service pack validation time by 75%.• Co-developed card access feature allowing users to swipe badges to unlock secure tube stations.• Given role of Lead GUI developer for Swing projects. -
Software Engineer ISwisslog Healthcare Solutions - North America Mar 2008 - Mar 2009Buchs/Aarau, Ag, Ch• Created failover feature to allow for secondary computer to automatically take over control of tube system after primary computer failure.• Integrated Sequoia to act as multi-backend database controller allowing replication for hot backup. -
Software Developer IiiSwisslog Healthcare Solutions - North America Mar 2007 - Mar 2008Buchs/Aarau, Ag, Ch• Created application manager to prevent multiple launches of control system components, which eliminated 20% of tech support calls.• Added recovery feature to tube system control software, allowing delivery of transactions to intended destinations and avoiding purge after system crash. -
Software EngineerMicro Analysis & Design, Inc. (Acquired By Alion Science In April 2006) Aug 2004 - Mar 2007• Maintained and developed new features for Integrated Performance Modeling Environment software using Java, C++, SQL, XML, and Swing.• Researched usability of XML Forms with language-learning app for soldiers serving in the Middle East.
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Technical Intern Level IiiBall Aerospace May 2004 - Aug 2004Broomfield, Co, Us• Converted legacy Fortran antenna testing software to use new Visual Basic interface.• Implemented Visual Basic application to control antenna required to maintain a fixed position in the sky while mounted to a moving ground-based vehicle. -
Software Engineering ContractorActive Technologies 2003 - 2004• Researched plausibility of undertaking contracts in several areas of software development including games and communications.• Worked on assessment of usability of C# as a primary deployment language.
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Software EngineerGeneral Electric Power Systems 2002 - 2003Schenectady, Ny, Us• Scripted product deployment to automatically build purchased components and package bundled software for customers using TCL.• Reduced deployment costs by over 90%. -
Software DeveloperDreamquest Games 2001 - 2002Lafayette, Co, Us• Given lead of three-person dev team after working with DreamQuest for 6 months.• Developed Euchre and "500" card games, built on engine for Hearts and Spades using Visual BASIC.• Ported all games to PDA environments using AppForge.• Created first game that could be played on a hand-held device against a PC opponent, which won multiple awards.
Jonathan Stockho Skills
Jonathan Stockho Education Details
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University Of Colorado BoulderComputer Science -
University Of Colorado BoulderComputer Science
Frequently Asked Questions about Jonathan Stockho
What company does Jonathan Stockho work for?
Jonathan Stockho works for Trakstar
What is Jonathan Stockho's role at the current company?
Jonathan Stockho's current role is Director, Software Engineering.
What is Jonathan Stockho's email address?
Jonathan Stockho's email address is jo****@****ank.com
What is Jonathan Stockho's direct phone number?
Jonathan Stockho's direct phone number is +120848*****
What schools did Jonathan Stockho attend?
Jonathan Stockho attended University Of Colorado Boulder, University Of Colorado Boulder.
What skills is Jonathan Stockho known for?
Jonathan Stockho has skills like Amazon Web Services, Devops, Agile Methodologies, Domain Name System, Payment Card Industry Data Security Standard, Java, C++, Sql, Amazon Rds, Amazon S3, Aws Lambda, Spring Framework.
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