Jonathan Strout Email & Phone Number

Sherbrooke, Qc, Ca

Sherbrooke, Quebec, Canada

Sherbrooke, Quebec, Canada

Overseeing all operations for Sodexo Canada at Bishop's University at the direction of the GeneralManager including the coordination of Managers who implement the following:• Resident Dining Program.• Retail Management.• Health and Safety Program.• Catering and Banquets.• Financial and Administrative reporting.• Weekly scheduling of 80+ employees.• Inventory in all 5 locations on campus Biweekly.• Onboarding and training of employees

Sherbrooke, Quebec, Canada

Manager of Sodexo's food safety & occupational health & safety programs for the entirety of the Covid-19pandemic.• Provided oversight and guidance for the shutdown of all food service operations, including over 100employees across 5 locations at Bishop's University on March 13, 2020.• Established a team of 5 employees to deliver food to 68 international exchange students who remainedon campus, awaiting travel arrangements to their home countries.• Provided oversight and guidance for the reopening of all food service locations the following semester,monitoring the implementation of Provincial and University health and safety guidelines.• Coordinated with the University Residence Life team to prepare and deliver over 15,000 individualmeals to students in isolation or 14-day quarantine in their dorm rooms, 25% involving students withallergies or Food Intolerances without a single documented or confirmed incident.• Responsible for the training and certification of all employees in Food Safety and OHS in all locationsincluding Tim Hortons.• Responsible for daily, weekly, and monthly food safety inspections by employees at the site level, byprovincial MAPAQ inspections at the unit level, as well as Sodexo's Third Party Auditors Ecosure.

Sherbrooke, Quebec, Canada

Tim Hortons Restaurant Manager at Bishop's University location.• In charge of the migration of restaurant TH103090 located in the student union building, to the newlybuilt TH109238 located in the Sports Complex. This involved oversight of responsibly closing one locationand supervising the training of employees on new equipment at the new location.• Trained the incoming new Management Team and participated in both soft and official opening datesin the new location.

Sherbrooke, Quebec, Canada

• Responsible for the oversight of all front-of-house/back-of-house employees and assigned responsibilities for specific work or functional food service activities.• Worked with customers to ensure satisfaction in such areas as quality, service, and problem resolution.• Responsible for orientation and training of employees to create a safe work environment throughout the facility.• Complied with all company safety and risk management policies and procedures.• Complied with all Sodexo HACCP policies and procedures and participated in regular safety meetings, safety training, and hazard assessments.• Chair of the Joint Health & Safety Committee.

Sherbrooke, Quebec, Canada

Sherbrooke, Quebec, Canada

• Inbound postpaid, bilingual customer service, and billing support for Bell Mobilité.• Assisted in the training of new employees as a floor walker.

North Hatley, Quebec, Canada

• Washed dishes, pots and pans, and cutlery for Manoir Hovey's world-renowned Chefs.• Trained incoming employees on the same function in the dish room.

Ged, 99%

Activities and Societies: Member of the New Horizons Adult Education Center Governing Board (2009) Returned to Adult Education to obtain.

High School Diploma