Jonathan Stump work email
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Jonathan Stump personal email
If you are a BDR or in sales, and we have not previously spoken, I will ignore your requests to connect. Please do not contact me about buying your product. I do not appreciate "cold calls".Senior DevOps Engineer, experienced Software Engineer, and Technical Consultant with a demonstrated history of working in the SaaS industry. Skilled in Software Development, Automation, CI/CD Pipelines, SAST, Technical Support, Requirements Analysis, Enterprise Software, Technical Documentation, and Go Live Support.
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Senior Devops EngineerExperlogix Jan 2023 - PresentSouth Jordan, Utah, Us -
Devops EngineerExperlogix Jun 2021 - Jan 2023South Jordan, Utah, Us
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Software Engineer IiIneight Inc. Feb 2020 - Jun 2021Scottsdale, Az, Us -
Software Engineer IIneight Inc. Oct 2017 - Feb 2020Scottsdale, Az, UsPrimary responsibilities include developing products for external clients that include reports, integrations with 3rd party products, and new infrastructure that incorporate with our core product offering. Writing requirements and working with our BA team to design the specifications and validate that it will suit the client's need. Utilizing SOLID principles in an Agile environment and we use Git as our source control. Also, using Nunit test framework for test driven development. Secondary responsibilities include integration and end-to-end functional testing, working with QA to resolve and diagnose any bugs/issues with both new development products and existing products that have been delivered to clients.
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Technical ConsultantIneight Inc. Jun 2015 - Oct 2017Scottsdale, Az, UsBeing in the Technical Services team, my main responsibilities include working between our Support Team and QA to resolve issues for clients, working directly with IT groups and clients to determine any technological need for our product during an implementation, creating/designing custom documentation catered to individual clients based on their custom environments, and training our newest Support Consultants.A secondary responsibility is being the technical lead for IKO's and EKO's with prospective and new clients.A tertiary responsibility is working directly with our QA to test new software and assist with regression testing before a new version of our software package is released. We (Technical Services Team) create/design the technical documents that client's will refer to during installations, migrations, upgrades, and architectural documents.
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Customer Support Consultant IIneight Inc. May 2014 - Jun 2015Scottsdale, Az, UsIn the Customer Support Consultant I role, my main responsibilities including troubleshooting and diagnosing issues in the software system with clients. During the troubleshooting process, if it was determined as user error or training, I would work with the user to validate that they understood the process to prevent the issue from happening. A side responsibility was taking known issues or common issues and writing small documents to help build our knowledgebase for users to access.
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Covert AgentGeek Squad Feb 2014 - May 2014UsTroubleshooting, diagnosing, and repairing client's computers remotely using LogMeIn software. Another core responsibility was setting up new printers and other devices on the network, and training clients on how to use new software or their new computer. -
Advanced Repair AgentGeek Squad Oct 2012 - Feb 2014UsWorking with client's to troubleshoot, diagnose, repair, setup, and train on their computers, printers, phones, and tablets. Worked with iOS 5+, Android 3.0 +, Blackberry OS, Windows XP +, Mac OSX 10 +, and Windows RT.
Jonathan Stump Skills
Frequently Asked Questions about Jonathan Stump
What company does Jonathan Stump work for?
Jonathan Stump works for Experlogix
What is Jonathan Stump's role at the current company?
Jonathan Stump's current role is Senior DevOps Engineer at Experlogix, Inc..
What is Jonathan Stump's email address?
Jonathan Stump's email address is jo****@****ght.com
What skills is Jonathan Stump known for?
Jonathan Stump has skills like Customer Service, Integration, Requirements Analysis, Professional Services, Saas, Troubleshooting, Enterprise Software, Technical Support, Go Live Support, Post Go Live Support, Software As A Service, Testing.
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