Jonathan Sullivan Email & Phone Number

Helping growth companies develop and mature business operations processes and technology to drive scalability. My focus is on:- Strategic business operations best practices & initiatives- Product strategy, roadmapping, methodology, partnering, and team creation- Partner program, teams, strategy and goals / targets - Pre-M&A business operations readiness- Post-M&A business integration

Kennesaw, Georgia, Us

As the Product Leader, aligned the company for a successful private equity event in December 2021 by building and managing a new product function and team driving a manageable, repeatable, measurable and predictable product development process.Led the end-to-end delivery (financial forecasting, go-to-market, development, sales enablement) of large-volume data products designed for the Consumer Reporting Agency and Credit Bureau industries.Led post-merger product catalog consolidation and gap reconciliation initiatives.Built and managed relationships with strategic partners including credit bureaus, channel partners and outsourced development firms in the development and delivery of solutions and in the exploration of new market opportunities.Drove business revenue and increased EBITDA through product pricing, and packaging/bundling models.

Independence, Ohio, Us

Developed, implemented and served as steward of integrated global ATS/HCM/HRIS channel partner business operations and data strategy across Accounting, FP&A, Product, Engineering, Sales, and Client Success teams. Key partners included: Workday, Oracle, IBM, UKG, iCIMS, Ceridian, and SuccessFactors.Designed the business case evaluation and prioritization methodology for platform and integration product roadmaps. Analyzed industry trends, partner product & pricing strategy, and partner feedback to align Sterling product investments.Defined team scope & strategy, revenue targets, performance metrics, compensation models and structures. Led a cross-functional strategic steering committee that re-scoped business unit roles and streamlined service delivery.Negotiated channel and vendor contracts between SaaS, PaaS, IaaS partners. Streamlined close-to-cash processes to speed revenue recognition in US & UK partner businesses.

Pensacola, Fl, Us

Lead Technology Consultant & Engagement Manager for the design & delivery a 10-year enterprise technology roadmap & implementation plan that reduced IT spending 20% in the $4B, multi-site, multi-funding channel, U.S. Naval Education & Training Command. Analyzed business processes, IT infrastructure & spending based on industry best practices, PMI and Six Sigma principles to recommend cost-savings. Managed project staff, budget, invoicing and execution.

Founded & led a technology-focused commercial irrigation construction business targeting large-investment, architecturally-complex property assets. Researched, developed & installed resource-conscious irrigation solutions that exceeded environmental standards & reduced cost of operations.

Fort Lauderdale, Fl, Us

Consulted high-value customers on end-to-end business process challenges using technology solutions. Lead global client infrastructure assessment projects to produce ROI analysis in support of IT architectural improvements. Evaluated M&A-acquired technology for assimilation into corporate methodologies. Authored technology white papers for external publications.

Built business plan for, and engineered a GPS-based two-way tracking, logging, & data correlation SaaS service to be marketed to product manufacturers.

New York, Ny, Us

Managed a global team of senior-level project managers in the implementation & integration of SaaS offerings. Developed, proofed & managed ITIL-based service delivery PMO. Presented the ASP business model at various venues including for Microsoft’s ASP-Airlift for its PSS organization.

Fort Lauderdale, Us

Managed a 26-person technical support, asset management & training team responsibie for 4 Hospitals, 2 corporate office facilities & 35+ satellite sites.