● As the key interface managing relationships with multiple stakeholders across the organisation and externally. Chairing and participating in steering committees that determine the shape and delivery of Information Communication and Technology (ICT) strategy and initiatives. Ensuring that ICT business activities align with corporate objectives and initiatives and safeguarding synergy across different teams and business divisions both from a people and technology perspective - continuously… Show more ● As the key interface managing relationships with multiple stakeholders across the organisation and externally. Chairing and participating in steering committees that determine the shape and delivery of Information Communication and Technology (ICT) strategy and initiatives. Ensuring that ICT business activities align with corporate objectives and initiatives and safeguarding synergy across different teams and business divisions both from a people and technology perspective - continuously promoting a service engagement model.● Resolving problems, driving solutions. Managing expectations, triaging ICT concerns and ensuring mutually satisfactory and effective outcomes. Monitoring ICT service level targets, and compliance. ● A central liaison point, managing relationships with multiple stakeholders across the organisation and externally Chairing and participating in steering committees that determine the shape and delivery of Information Communication and Technology (; ) strategy and initiatives. Ensuring that; business activities align with corporate objectives and initiatives and safeguarding synergy across different teams and business divisions both from a people and technology perspective - continuously promoting a service engagement model.● Resolving problems, driving solutions. Managing expectations, triaging; concerns and ensuring mutually satisfactory and effective outcomes. Monitoring; service level targets, and compliance. Show less

Provided strategic advice to all business units. Resolved a range of business delivery issues; sourcing solutions, quantifying and recommending ICT solutions. Liaising with regional managers and staff at all levels. Managed implementation of business specific applications, and directed multiple change management programs. Coordinated various sized teams, providing direction and aligning focus.In addition to corporate applications, the organisation designs a large number of bespoke… Show more Provided strategic advice to all business units. Resolved a range of business delivery issues; sourcing solutions, quantifying and recommending ICT solutions. Liaising with regional managers and staff at all levels. Managed implementation of business specific applications, and directed multiple change management programs. Coordinated various sized teams, providing direction and aligning focus.In addition to corporate applications, the organisation designs a large number of bespoke software. Oversaw the development of software for external agencies - an external, fee-generating service that involved significant stakeholder management to ensure requirement gathering process was rigorous. Show less

Office of Information, Communications & Technology - Better Service Delivery Project (BSDP) A rescue delivery piece for an in-flight project, charged with putting in place the Project Governance Structure - a rigorous framework that would serve the department across programmes. Directed the documentation process, building relationships to influence and drive outcomes. Monitored and reported on the progress of project.Managed the data collection unit, overseeing the integrity of… Show more Office of Information, Communications & Technology - Better Service Delivery Project (BSDP) A rescue delivery piece for an in-flight project, charged with putting in place the Project Governance Structure - a rigorous framework that would serve the department across programmes. Directed the documentation process, building relationships to influence and drive outcomes. Monitored and reported on the progress of project.Managed the data collection unit, overseeing the integrity of information. Show less

Strategic Business and IT advisor for the new NSW Public Works Project Management System (crucial part of the large SAP corporate ERP rollout). Identified and evaluated opportunities to deploy ICT solutions, ensuring that they meet customer requirements.Liaised with representatives from IM&T, Corporate Systems Architects and external Vendors on leading edge information and technological systems, evaluating viability for use as IT business-enabling tools. Managed the Project… Show more Strategic Business and IT advisor for the new NSW Public Works Project Management System (crucial part of the large SAP corporate ERP rollout). Identified and evaluated opportunities to deploy ICT solutions, ensuring that they meet customer requirements.Liaised with representatives from IM&T, Corporate Systems Architects and external Vendors on leading edge information and technological systems, evaluating viability for use as IT business-enabling tools. Managed the Project Management delivery of all ICT projects across technology infrastructure, information system architecture and system development. Ensured projects and project components met time, cost, quality, value, environmental and OHS&R requirements. Show less

Project Management GroupProgramme managed the construction of numerous schools around NSW. Managed the documentation process, liaised with external vendors. Coordinated and compiled information for tender documentation. Client liaison with DET head office and school principals.; Information Services and Technology (secondment)Prepared business cases, scoped documents and strategy plans for a variety of projects and programmes covering IT infrastructure and facilities. Developed… Show more Project Management GroupProgramme managed the construction of numerous schools around NSW. Managed the documentation process, liaised with external vendors. Coordinated and compiled information for tender documentation. Client liaison with DET head office and school principals.; Information Services and Technology (secondment)Prepared business cases, scoped documents and strategy plans for a variety of projects and programmes covering IT infrastructure and facilities. Developed and maintained project plans. Directed, mentored and coached Project Managers. Implemented GroupWise 6 across the departments 2800 users in 30 different business units. The project was delivered on time and under its $1.6million budget. (The solution for one project being so effective the vendor of the product used it as a case study for future deployment.)Designed the Project Management methodology for the branch, created standards and re-engineered processes, tightening controls. Rolled out an upgraded software and information management solution including moving from a decentralised to a centralised model. Initiated vendor relationships and worked with stakeholders to implement change. Designed communication strategies to ensure alignment to overarching business objectives. Show less

Supported and administered NOVELL and NT4 LANs, providing desktop support. Installation of hardware and software. Provided remote support for other Austrade and DFAT offices when required. Protected and provided security communications support for highly confidential lines between Canberra and Washington.

Tertiary BranchProject managed numerous building projects (; colleges) around NSW, responsible for budgets up to $12 million. Supervised the documentation process (external vendor liaison). Contributed to the tendering process. All projects worked on were within time and budget constraints. Various (while accompanying spouse on a diplomatic posting); Formed the company “The Academy of Digital Music” (www.minuet.demon.co.uk), specialising in transcribing classical music… Show more Tertiary BranchProject managed numerous building projects (; colleges) around NSW, responsible for budgets up to $12 million. Supervised the documentation process (external vendor liaison). Contributed to the tendering process. All projects worked on were within time and budget constraints. Various (while accompanying spouse on a diplomatic posting); Formed the company “The Academy of Digital Music” (www.minuet.demon.co.uk), specialising in transcribing classical music into MIDI files. The company still exists and is doing well.Contracted to the Australian Consulate in Manchester to train 40 consulate staff on spreadsheet applications.Contracted to design a database application for a charity company in Manchester. Show less