Director Of Customer Support At Filetrail
Current
Sep 2021 - Present
Who is Jonathan Timmons? Overview
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Quick answer
Jonathan Timmons is listed as . at FileTrail, based in Austin, Texas, United States. AeroLeads shows a work email signal at filetrail.com and a matched LinkedIn profile for Jonathan Timmons.
Jonathan Timmons previously worked as Director of Customer Support at FileTrail at Filetrail and Customer Support Manager at Filetrail. Jonathan Timmons holds Information Technology from Austin Community College.
Company email context
Email format at FileTrail
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{first_initial}{last}@filetrail.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jonathan Timmons. Compare company email patterns before reaching out.
Profile bio
About Jonathan Timmons
I am hard working with a quick learning positive mentality and attention to detail. A thirst for knowledge and extra skills is important to me. Aiming for the top is always my goal.
Listed skills include Security, Physical Security, Troubleshooting, Management, and 46 others.
Current workplace
Jonathan Timmons's current company
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12 roles
Jonathan Timmons work experience
A career timeline built from the work history available for this profile.
Customer Support Manager
Current
Sep 2021 - Present
Tier Ii
Jan 2019 - Sep 2021
Migration Consultant
Aug 2016 - Oct 2018
Technical Support Engineer
Aug 2016 - Oct 2018
Help Desk Specialist
Scarab Consulting
-Create and manage Help Desk tickets-Solve Windows Workstation issues as well as various Windows Server OS versions-Maintain VMWare systems-Manage Datacenter devices-Remotely assist offices in other states
Aug 2015 - Jul 2016
Service Level Delivery Manager
-Managed SLA accounts-Delegated quick responses and solutions-Provided Remote assistance
Jan 2015 - Apr 2015
Operations Manager
-Handled day-to-day orders and clients -Established clients via leads -Improved overall accuracy of data -Followed-up with past clients experiences and hardware -Communicated with vendors -Managed shipments
Dec 2013 - Apr 2015
Tier 2 Technical Support Specialist
-Troubleshooted Client workstation issues -Enhanced security on all systems -Verified and maintain updated software and applications -Increased performance and versatility on workstations -Remotely and locally accessed and maintained Client workstation/Server environments -Implemented networking solutions -Installed new hardware on-site -Managed ticket system
Jan 2013 - Apr 2015
Loss Prevention Security Associate
-Provided physical security for the building-Monitored 1150 locations-Ordered necessary equipment for locations-Supervised deliveries-Secured work environment for the safety of all
Oct 2010 - Dec 2011
Loss Prevention/Central Jewelry Processing Security Associate
Held a corporate level position providing physical security for the immediate area as well as for over 1,150 locations in the United States, Canada and Mexico. Handled digital video recorders remotely and managed various tasks associated with maximum security for the locations. Ordered materials and parts needed and scheduled vendors to install the items. Managed an access control system for my workplace with keycards and Nstar software. Troubleshooted systems with locations over the phone. File claims with UPS over missing valuables in packages of large amounts. Received hundreds of UPS boxes daily. Scanned individuals for any metal on their person in the secured area. Troubleshooted my coworkers' computers. Conference called weekly with alarm vendors over false alarms. Always held positions that were meant for higher level personnel. Held a Concealed Handgun License for my occupation.Quick learner and take on responsibilities with a yearning to succeed.
Oct 2010 - Dec 2011
License Examiner/Supervisor/Instructor/Operator/Security
-Supervised personnel effectively -Maintained class schedules/curriculum -Instructed classes and safety procedures
Oct 2004 - May 2010
4 education records
Jonathan Timmons education
Information Technology
Austin Community College
Computer Networking Information Technology
Austin Community College
High School
Christ Community Christian School
Education record
Marine Corps
FAQ
Frequently asked questions about Jonathan Timmons
Quick answers generated from the profile data available on this page.
What company does Jonathan Timmons work for?
Jonathan Timmons works for FileTrail.
What is Jonathan Timmons's role at FileTrail?
Jonathan Timmons is listed as . at FileTrail.
What is Jonathan Timmons's email address?
AeroLeads has found 1 work email signal at @filetrail.com for Jonathan Timmons at FileTrail.
Where is Jonathan Timmons based?
Jonathan Timmons is based in Austin, Texas, United States while working with FileTrail.
What companies has Jonathan Timmons worked for?
Jonathan Timmons has worked for Filetrail, Evolve Ip, Farm Credit Bank Of Texas, Scarab Consulting, and Lithium Networks, Llc.
How can I contact Jonathan Timmons?
You can use AeroLeads to view verified contact signals for Jonathan Timmons at FileTrail, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Timmons attend?
Jonathan Timmons holds Information Technology from Austin Community College.
What skills is Jonathan Timmons known for?
Jonathan Timmons is listed with skills including Security, Physical Security, Troubleshooting, Management, Technical Support, Access Control, Leadership, and Network Security.
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