Jonathan Tong Email & Phone Number

Singapore

Madrid, Es

Madrid, Es

Madrid, Es

Senior management role for Asia Pacific region, responsible for Airline IT solutions, product management and strategy. Strategy:• Define and execute the Product and Services Strategy for the APAC region• Develop and lead digital transformation engagements with regional airline customer base• Industry and media spokesperson for Amadeus for the Airline business unit• Align with global senior leadership teams, including executive committee and leaders in the areas of strategy, business planning, long and short term organizational objectives.• Deliver Competitive intelligence and Market research content, focusing on APAC aspects.• Market development and penetration strategies for emerging markets and customer segmentsProduct Marketing and Sales:• Engage and own relationships with customer C-suites and senior management including governance for strategic steering committee between Amadeus and key accounts• Support all steps of the customer life cycle from the initial engagement to the sales and the solution build and deployment cycles, qualifying the opportunities, building the value proposition, optimizing the scope, supporting the contract negotiation as well as post implementation activities such as solution adoption and revenue realization • Drive the activities required to ensure full customer satisfaction: presentation of investment plans, roadmaps, bespoke management, solutions management, services and consulting.• Articulate the marketing mix of the Solutions Portfolio for APAC and define the value proposition, the roll out of new solutions and drive regional marketing to ensure maximium awareness and solution adoptionTeam Management• Manage a cross cultural team of 40 staff• Lead and implement change management initiatives in the area of organization, people and culture

Madrid, Es

Global Portfolio Strategy• Responsible for Amadeus Airline business unit global IT portfolio strategy• Research and articulate industry and market trends • Define global portfolio offerings and ensure Amadeus remains as leaders in airline IT solutions space• Represent global portfolio management team for internal executive committee and senior management planning sessions, and Amadeus spokesperson for external industry and customer events• Lead global customer community forums and annual executive airline customer advisory boardsInvestment Governance and Execution• Define and refresh Amadeus investment frameworks for annual and 3-5 year plans• Work with leadership teams across all functions to Implement defined governance and steer annual investments • Lead senior management strategic planning forums to adjust, track and optimize investment expenditure throughout the yearTeam Management• Manage a cross cultural team of over 25 staff

Southlake, Texas, Us

- Global leadership role heading the field marketing team across all regions- The Americas, Europe, MiddleEast and Asia Pacific- Develop and lead the field marketing centre of excellence for the Sabre Airline Solutions business, the fast growing airline technology business in Sabre Holdings- Responsible for planning and execution of strategic initiatives including sales enablement, business development, regional strategic planning, marketing management and sales planning- Market development for emerging markets- Key member of the global portfolio marketing leadership team

Southlake, Texas, Us

Sabre Airline Solutions provides technology to the aviation industry. It operates the industry’s largest Software-as-a-Solutions (SaaS) business, with its reservations system and operations software used by more than 300 airlines and over 100 airports around the world. More than 450 million passengers are put on airplanes every year using Sabre technology. Sabre Airline Solutions is part of Sabre Holdings, a global travel technology company serving the world’s largest industry- travel and tourism. For more information please visit: www.sabreairlinesolutions.com.Responsibilities:1) Strategy:- APAC strategy planning with leadership team- maintain a view of the addressable and sellable market in the region- Pipeline building with sales and account management teams- Develop emerging markets for annual strategy planning- Provide strategic direction for media team2) Regional marketing- Business development for strategic accounts- Growth industry relationship with airlines, airports, associations, civil aviation authorities and governments- Develop and execute APAC marketing plan (multi-channels including advertising, events, campaigns, industry engagements)- Drive competitive positioning insights and review with HQ teams and/or strategic planning teams - Brand management- Produce or secure targeted messaging, for various customer segments or types expressing value of portfolio3) Sales enablement:- customer engagements for large bundled deals- business partner to sales and account management team on sales pursuits/renewals including the development of assets for customer engagement, story flow, support materials, differentiating commentary, vetting visuals and slide prep with appropriate creative resources, solution owners and content contributors- localise marketing collaterals

Paris, Île-De-France, Fr

TTI Group (www.ttinteractive.com) is an airline solutions provider that specialize in web-based passenger service systems for regional and medium sized airlines globally. A listed company headquartered in France, TTI has offices in Paris and Marseille, South America (Brazil), Caribbean (Guadeloupe) and Asia (Singapore). TTI is an Amadeus IT Group worldwide partner and a StB preferred partner of IATA. It’s Aeropack airline hosting PSS system is used by 40 airlines globally. Responsibilities:- Kick start the business and operations for TTI Group in the APAC region- Head sales and business development efforts - Strategic planning, market research, competitor analysis and develop market pentration plans- Marketing of TTI range of airline management solutions- Reservations, Inventory control, Fares, Schedules, Distribution- Direct and GDS, Airport Departure Control SystemsAchieved sales targets; signed multi-year contracts with 4 airlines.Indepth understanding of airline operations and available technologies in the marketplace for each key function- reservation, inventory management, revenue management, pricing, distribution (GDS, Direct, Travel Agency), depart control.Instrumental in hiring and setting up Singapore-based Helpdesk- Director of TTI Asia Pte Ltd; the APAC subsidiary of Travel Technology Interactive Group.- People management in the regional office consisting of helpdesk, trainers and technical- Administrative duties as a company Director

Minnetonka, Minnesota, Us

Carlson Wagonlit Travel (CWT) is the world’s leading travel management company with over 22,000 employees and operating in more than 150 countries. Specialized in business travel management, CWT helps clients around the world drive savings while delivering service and enhancing security and sustainability. Responsibilities:- Participate in regional and global re-bids - Regional account management of a portfolio of global accounts by developing and maintaining multi level client relationships- Identify incremental business opportunities and upsell each account- Understand customer’s business requirements and manage technology and travel program implementation across Asia Pacific- Ensure service delivery including implementation of CWT’s products and service offerings

Langley, Berkshire, Gb

Travelport Inc, formerly Cendant Travel Distribution Services, operates one of the world’s largest networks of travel brands, content and service offerings. With 8,000 professionals globally, Travelport delivers value through over 20 leading travel brands in more than 130 countries.Responsibilities:- Account Management of aiRES customers in the Asia Pacific region- Active involvement and leadership role in airline customer implementation: Manage customer roadmap, problem resolution, delivery planning, enhancements and prioritization. - Serve as an advocate for customers in terms of product directions. Exposure to airlines’ passenger service system and the customer implementation process.Good understanding of an airline’s central passenger service system’s: - Required functionalities- Defect and enhancement management- Integration with external system such as Departure Control and Revenue Management- Connectivity to GDS (Global Distribution System)- Low Cost Carrier business models

Abacus International is the largest GDS in APAC providing technology, distribution and business solutions for customers in the airline and travel industry. Responsibilities:- Consultative Sales Team Lead for Abacus TravelNetwork and Cruise solutions- Sales Planning & Sales Funnel Management- Customer profiling, prospecting, engagement, negotiation and contracting- Identity opportunities, work with customers to understand business requirements, conduct presentations, prepare proposals / respond to RFP (Request for Proposals).- Airline customers managed included Cathay Pacific, Virgn Blue, Philippines Airlines, Royal Brunei Airlines, Zuji and several online travel agents across the region.- Manage partners and National Marketing Companies in each market to ensure they are equipped to distribute and provide support to end customers in their home markets.Secured numerous contracts with leading airlines, cruise/ferry lines and tour operators in Asia Pacific; with contract value of ranging between US$ 90,000 to US$ 2,000,000 eachNegotiated and led sales engagement with one of Asia’s largest airline, to secure an exclusive contract to channel over US$120 million worth of transactions through AbacusLed the launch and implementation of Abacus Cruise application various APAC markets

Singapore, Sg

Sales and Marketing of IPOS range of products and services.

Bachelor Of Commerce, Marketing

Bachelor Of Commerce, Accounting