Jonathan Ulrich Email & Phone Number

Manager of the mainframe Performance and Capacity Management team. The team’s major areas of responsibility include: Providing performance and capacity-related monitoring and reporting support for MF batch and online applications and major zOS subsystems and infrastructure. Providing oversight of benchmarking, and load & performance testing, and.

• Facilitated discussions and explorations of new technologies with business and I&R technical stakeholders to improve HCSC's core reliability, availability and scalability capabilities in the production environment.
• Provided solution architect support for current-to-future state integration projects:
• 2017 Verscend Software as a Service (SaaS) Integration Project:o Collaborated with the High-Volume Environment Engineering (HVEE) team and internal architects to provide estimates for CPU, memory usage, and latency.
• 2016 VSAM Record Level Sharing (RLS) Transition Project:o Served as key contributor in pilot phase, constructed and executed performance benchmark testing and created/delivered “HCSC VSAM RLS Pilot: Performance Testing.
• 2015 IBM zOS Health Check and DB2 360 Assessment:o Acted as HCSC coordinator for an IBM-HCSC zOS and DB2 Health Check Statement of Work (SoW). Coordinated gathering and transmitting key health check statistical data to.

• Identified architectural shortcomings compromising standards of reliability, security, and cost-effectiveness of scalable high-availability IT solutions.
• Collaborated with business, application and technical areas to develop statistical reporting tools and processes to measure resource usage impacts in pre-production load and performance testing environments.
• 2013 Benefit Inquiry SOA Mainframe Integration Project:o Partnered with solution architects, developers, and DBAs in re-engineering the benefit inquiry (BINQ) function as a service, re-platform the BINQ service to.
• 2012 Performance Optimization Team/PoC Sandbox Buildout:o Led team discussions and planning sessions to assess performance and capacity impacts of business release/maintenance changes after production implementations.o.
• 2011 RDP Workload Routing Project:o Architected and managed a CICS workload routing re-engineering effort to isolate a lower-priority automated workload from higher-priority mission-critical workloads using shared.

• Engaged and strategized with solution architects on designing, building and testing the future state claim processing adjudication engine.
• 2010 Contracts and Benefit Determination (C&BD) Re-Engineering Project:o Created an environment to prove out foundational technical concepts for the C&BD future state solution architecture. o Documented and presented.
• 2008 - 2010 Workload Routing Re-Engineering Project:o Led CCSP sub-project to advance future-state design for CPSM-managed CICS workload routing, providing long-term improvements in reliability, availability.

• Conducted, documented & presented technical research, PoC studies and analysis to support the business.
• 2008 CICS Interdependency Analyzer (IA) and Performance Analyzer (PA) Technical Evaluation:o Led joint IBM-HCSC technical evaluation of CICS IA and PA to qualify business value of acquisition.
• 2008 New Capability PoC: Data Sharing with Payloads > 32KB with CICS Channels and Containers:o Demonstrated application data sharing of payloads > 32KB capabilities using Channels and Containers.
• 2005 Waukegan Data Center DASD Device Failure:o Provided disaster recovery (DR) impact analysis of STK DASD device failures.

• CICS Systems Engineer with a decade of experience working on several large-scale CICS projects at HCSC. In this position, I acquired hands-on CICS administrative skills:
• Defining new applications CICS resources (program, file, transaction, CSD RDO definitions).
• Application debugging, dump analysis using IPCS.
• Building and integrating new CICS regions into existing CICSPlex/HA environments.
• Integration of CICS with DB2 and MQ.
• Integration of CICS with WAS/distributed environments via CICS Transaction Gateway.

Master Of Science (M.S.), Computer Science

Computer Science, Bachelor Of Science

Bachelor Of Arts (B.A.), Psychology