Jonathan Uzan Email & Phone Number

County Dublin, Ireland

Responsibilities:• Provided complex and effective solutions for Dell Customers with their Enterprise products.• Was awarded within Dell for my excellent performance.• Assisted my peers and shared my knowledge with them, thriving to perform better as a Team.• Driven for success and complete customer satisfaction.• Worked with a lot of different products and gained knowledge of them.• Was very productive and effective towards my SLA and Customer Satisfaction levels.• Gained excessive knowledge along the way and maximized it.• Completed my Dell EMC Certifications and improved upon them.

Netanya Area, Israel

Responsibilities:• An outsource company for Dell.• Provided complex and effective solutions for Dell Customers, ranging from Consumer products up to Enterprise products.• Was well acknowledged by my managers and my peers.• As part of my responsibilities I training new hires and assisting with their development into their role.• Was leading the Quality Team on the floor, assisting in troubleshooting difficult problems.• Driven to success.• Worked with a lot of different products and gained knowledge of them.• Was very productive and effective towards my SLA and Customer Satisfaction levels.• Gained excessive knowledge along the way and maximized it.

Netanya Area, Israel

Responsibilities:• Provided full scale technical support for HP Customers.• Worked with a lot of different products and gained knowledge of them.• Was appreciated by my peers and managers a couple of times during my employment.• Was very productive and effective towards my SLA and Customer Satisfaction levels.• Supported a different array of environments.