As the driving force behind AgentAssistantAI, I’m dedicated to revolutionizing how real estate agents manage their workflows through cutting-edge automation and advanced scheduling solutions. My role encompasses everything from initial market research to full-scale product development, all aimed at reducing the time agents spend on administrative tasks.Key Contributions & Responsibilities:🔹 Market Analysis & Solution Scoping: Led comprehensive market research with real estate professionals to identify the critical pain points in their workflows, shaping our automation-focused roadmap.🔹 Development & Integration: Sole developer of the Agent Assistant AI product, leveraging Make.com to build low-code solutions that connect diverse APIs, manage custom HTTP requests, and automate complex tasks that streamline real estate operations.🔹 Advanced Scheduling & Edge Case Management: Developed robust scheduling systems that anticipate and resolve real-world issues—like dropped calls and dual representation scenarios—ensuring seamless customer interactions even in edge cases.🔹 Voice-Enabled AI Interactions: Created virtual agent personas that mimic agents’ voices, allowing personalized interactions with end-users while handling various representation needs.🔹 Quality Control & Model Optimization: Conducted rigorous user acceptance testing, actively troubleshooting and refining the AI’s responses to enhance reliability and maintain operational consistency, even when parts of the system face technical issues.My mission is to empower agents to focus on what matters most—serving their clients—by removing the friction of administrative busywork. With a passion for innovation and a keen eye for practical solutions, I’m helping shape the future of real estate automation. Let’s connect to explore the possibilities of smart automation in real estate and beyond.

• Initiated, built, and implemented an AI solution to automate the company’s customer support leading to a 50% increase in tickets closed per day over a 4-month period• Designed, built, and A/B tested over 150 email campaigns and 9 flows increasing revenue from 17% to over 34% of total profits through this sales channel• Led communication between sales, marketing, and product teams to inform the features being included in the second version of our flagship product, Sepura V2

First B2B Sales & Marketing Leader in the position. Built and scaled the department with oversight from the SVP and CEO. Created inbound and outbound sales channels leading to over 40% growth and over $800,000 in additional revenue over a one-year period.• Developed resources for 100+ retailers including product catalogs, marketing graphics, product image repository & data feeds, partner sell-sheets, and seller enablement webinars• Established marketing flows in HubSpot utilizing automated campaigns and original content driving a pipeline of over 150 new partners• Developed PowerBI dashboards illustrating company growth, enabling the organization to make strategic decisions based on net income through all B2B sales channels• Managed the transition of the company from a 3PL to owning a warehouse including tasks such as leading internal stakeholders in the implementation of new IT systems, hiring warehouse manager, purchasing equipment, creating and implementing standard operating procedures, and educating staff on changes to company logistics• Drove organizational change by delivering employee feedback to management resulting in the implementation of quarterly town hall meetings, structured performance reviews, and cross-departmental meetings to build a more productive workplace environment

• Created an e-commerce store with an overall conversion rate of 5.6% (industry average = 2.5%)• Hosted numerous Facebook Live sessions leading to mask sales, improving camera presence and storytelling to drive demand• Hired and managed a team of 2 individuals responsible for social media and operations• Formed strategic partnerships with Instagram influencers and local politicians leading to over $1,000 in sales during the first month

Founded a digital marketing agency during university building websites, designing logos, creating and optimizing Google Ads accounts, and Facebook marketing.• Utilized Google Ads, Google Analytics, Facebook Marketing, and SEO techniques to drive average revenue growth of 19% YoY for all clients• Created websites using the client's preferred host including WordPress, Squarespace, and Weebly using add-ons to boost SEO and Page Load times• Developed logo designs and mockups using Adobe Photoshop & Adobe Illustrator • Closed multiple deals securing clients for a minimum 12-month period generating over $30,000 in revenue during the business lifetime

Developed monitoring tools that led to improvements in the approach to identifying new leads by the sales department and shifted the focus of the marketing department to content that was driving the most traffic.• Developed a system to capture and synthesize the data from all billable activities conducted at the firm to understand the margins, resulting in the business changing pricing and focusing on high-value engagements• Engineered a PowerBI dashboard analyzing the reach, page time, and other engagement indicators of all published content leading to the formulation of a new content marketing strategy• Led the European data products business generating over $100,000 in recurring revenue by selling credit rating feeds to asset managers such as BlackRock, Fidelity, etc.

• Ambassador at the University of Waterloo for the Microsoft Campus Champions program, a Canadian university campus program with a mandate to champion the features and benefits of Surface, Windows, O365, and Azure• Planning and executing a 120-person conference educating students on the benefits of Microsoft Surface, increasing mind-share of the brand, and managing relationships with key stakeholders to ensure event success

Promoted to Canadian Lead of Recruitment (Go-to-Market) after my manager was dismissed 4 months into the internship. Secured a new partnership generating $1,000,000 in cloud-consumed revenue.Led and managed a team of three senior B2B ecosystem recruiters, developing dashboards to track their KPIs and monitor sales cyclesChampioned a critical pilot program securing a 3-year contract with an external partner generating over $1MM in revenueCo-managed the project team responsible for planning the Canadian presence at Microsoft Inspire with a budget of $500,000 and over 1000 attendees

• Developed a unique tracking tool that allowed for Lug's designers to quickly have a read on the current functional trends in the travel marketplace, resulting in increased speed to market for new opportunities• Created and implemented a plan which increased both the company's brand presence and revenue by 18% in the United States independent retail marketplace• Successfully implemented a new supply chain management tool which provides a precise 4-month forecast of inventory levels

• Conducted business analysis activities within all phases of the project life cycle and software development life by working collaboratively with technical stakeholders from the ministries’ respective IT Clusters and representing program/business area needs as a Business Analyst• Created comprehensive reports to summarize large amounts of data using the COGNOS Report Studio tool and provided them to all districts within Ontario• Played a key role in the development of numerous IT platforms released by the ministry in the form of conducting extensive User Acceptance Testing as well as collaborating with the IT cluster in order to create achievable solutions to problems discovered within the system Key projects: - Air and Noise Environmental Activity and Sector Registry (EASR) - Regulatory Self-Reporting System (RSRS)

StudBuds is a start-up peer tutoring platform that connects students with vetted tutor ambassadors and holds values in quality, affordability, and reliability.Currently looking for new head developer. Responsibilities:- Communications with the University- Product research - Solutions to market problems - Marketing strategies

During my placement at Toyota, I followed standardized operating procedures and work instructions in a fast paced industrial environment, meeting both efficiency and quality targets/standards. I also assisted fellow team members with multiple job improvement activities.

While working at Tampa Hall, I independently manufactured timber frame, respecting deadlines and quality. I also identified and attempted to resolve work related problems on the shop floor.

Worked to simultaneously provide customer service, manage phone calls and operate ovens every shift. I was also responsible for training new staff members, teaching them food preparation techniques and workplace regulations. I gained valuable communication and teamwork skills from this experience.