- Maximize volume and revenue in a defined geography in a direct store delivery go-to-market environment. - Coach and lead a team of sales professionals and frontline employees on selling and display execution and merchandising standards. - Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution. - Activate local and national marketplace initiatives and promotions to build brand development and maximize brand… Show more - Maximize volume and revenue in a defined geography in a direct store delivery go-to-market environment. - Coach and lead a team of sales professionals and frontline employees on selling and display execution and merchandising standards. - Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution. - Activate local and national marketplace initiatives and promotions to build brand development and maximize brand performance. - Effectively lead overall warehouse operations through consistent product availability, warehouse productivity, inventory, asset preservation and cost reduction efforts.- Ensure the team delivers volume and revenue results while managing costs Show less

Responsible for Multi-Unit Sales Excellence. Develops Store Managers to deliver a positive customer experience and surpass store sales metrics.

Responsible for Multi-Unit Sales Excellence. Develops Store Managers to deliver a positive customer experience and surpass store sales metrics.

Store Manager for BrightStar Wireless

- Directly lead a staff of 10 or more employees and oversaw all operational aspects of running a Best Buy Mobile Store (P&L management, back office, cash handling, labor management, and scheduling, etc.)- Oversaw Shrink Programs and Merchandising Standards (inventory control, merchandising/store appearance, promotions, displays, signage, pricing, etc.)- Analyzed store's performance indicators against team selling behaviors and goals; developed action plans to address objectives and… Show more - Directly lead a staff of 10 or more employees and oversaw all operational aspects of running a Best Buy Mobile Store (P&L management, back office, cash handling, labor management, and scheduling, etc.)- Oversaw Shrink Programs and Merchandising Standards (inventory control, merchandising/store appearance, promotions, displays, signage, pricing, etc.)- Analyzed store's performance indicators against team selling behaviors and goals; developed action plans to address objectives and achieve desired business results.- Sourced, hired, and trained staff- Oversaw effective planning of team meetings and Training/Development Workshops.- Conducted weekly 1-on-1 consultations with employees, and provided coaching recognition and feedback in such a way that created an open and approachable culture in the store- Conducted Sales and Service role-plays to assist each location's staff in providing complete solutions to each customer.- Created community based partnerships that drove business and increased customer engagement Show less

- Directly lead a staff of 10 or more employees and oversaw all operational aspects of running a Best Buy Mobile Store (P&L management, back office, cash handling, labor management, and scheduling, etc.)- Oversaw Shrink Programs and Merchandising Standards (inventory control, merchandising/store appearance, promotions, displays, signage, pricing, etc.)- Analyzed store's performance indicators against team selling behaviors and goals; developed action plans to address objectives and… Show more - Directly lead a staff of 10 or more employees and oversaw all operational aspects of running a Best Buy Mobile Store (P&L management, back office, cash handling, labor management, and scheduling, etc.)- Oversaw Shrink Programs and Merchandising Standards (inventory control, merchandising/store appearance, promotions, displays, signage, pricing, etc.)- Analyzed store's performance indicators against team selling behaviors and goals; developed action plans to address objectives and achieve desired business results.- Sourced, hired, and trained staff- Oversaw effective planning of team meetings and Training/Development Workshops.- Conducted weekly 1-on-1 consultations with employees, and provided coaching recognition and feedback in such a way that created an open and approachable culture in the store- Conducted Sales and Service role-plays to assist each location's staff in providing complete solutions to each customer.- Created community based partnerships that drove business and increased customer engagement Show less

- Lead the team and drive the financial and operational outcomes of the Precinct- Recruit, train, develop and coach Agents and other store personnel- Optimize client satisfaction and loyalty- Manage the repair, installation, and service of computer and consumer electronics products- Communicate strategies goals to the team in a clear, accurate, and timely manner- Develop business plans with senior management- Maintain a clean, welcoming, and organized Precinct-… Show more - Lead the team and drive the financial and operational outcomes of the Precinct- Recruit, train, develop and coach Agents and other store personnel- Optimize client satisfaction and loyalty- Manage the repair, installation, and service of computer and consumer electronics products- Communicate strategies goals to the team in a clear, accurate, and timely manner- Develop business plans with senior management- Maintain a clean, welcoming, and organized Precinct- Manage entire store operations while performing as on-duty manager Show less

- Directly lead a staff of 10 or more employees and oversaw all operational aspects of running a Best Buy Mobile Store (P&L management, back office, cash handling, labor management, and scheduling, etc.)- Oversaw Shrink Programs and Merchandising Standards (inventory control, merchandising/store appearance, promotions, displays, signage, pricing, etc.)- Analyzed store's performance indicators against team selling behaviors and goals; developed action plans to address objectives and… Show more - Directly lead a staff of 10 or more employees and oversaw all operational aspects of running a Best Buy Mobile Store (P&L management, back office, cash handling, labor management, and scheduling, etc.)- Oversaw Shrink Programs and Merchandising Standards (inventory control, merchandising/store appearance, promotions, displays, signage, pricing, etc.)- Analyzed store's performance indicators against team selling behaviors and goals; developed action plans to address objectives and achieve desired business results.- Sourced, hired, and trained staff- Oversaw effective planning of team meetings and Training/Development Workshops.- Conducted weekly 1-on-1 consultations with employees, and provided coaching recognition and feedback in such a way that created an open and approachable culture in the store- Conducted Sales and Service role-plays to assist each location's staff in providing complete solutions to each customer.- Created community based partnerships that drove business and increased customer engagement Show less