Jonathan Wade work email
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Jonathan Wade personal email
Dedicated and successful technology leader recognized for leveraging information security, applications, networking, operations and risk management to promote business growth. Business-driven with consultative approach to identifying requirements and opportunities for organizational transformation. Interprets and communicates complex policies and procedures to others with significant diplomacy. Committed to application of ITIL and proven approaches that exceed internal and external customer requirements.
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Director Of Information TechnologyXplore Nov 2023 - Jun 2024Bellevue, Washington, Us• Collaborated closely with other departments such as HR, Finance, engineering, and mission to successfully implement innovative technologies.• Performed regular system audits to ensure data integrity and security protocols are followed.• Conducted thorough review of IT services vendor contracts, including those for cloud hosting providers.• Implemented a robust change management program and documented all modifications to the IT environment, encompassing hardware and software upgrades.• Researched emerging technologies to pinpoint improvement opportunities within the existing infrastructure.• Led cross-functional teams in creating innovative solutions tailored to the company's requirements.• Maintained adherence to relevant laws and regulations concerning information and aerospace technology.• Formulated and executed an IT strategy that corresponded with the organization's overarching business goals. Developed a compliance and risk strategy program.• Created project proposals for new ventures, detailing cost projections, schedules, and resource allocations.• Detected opportunities, designed, and implemented process automation via scripting and various methodologies. -
Sr. Manager Of Information TechnologyFirefly Aerospace Jun 2023 - Aug 2023Cedar Park, Texas, Us• Spearheaded initiatives and processes to facilitate smooth integration of Spaceflight to Firefly systems after company acquisition.• Oversaw daily IT operations, strategic IT planning and mission support through technology and ground operations (e.g., network and infrastructure).Note: Spaceflight was acquired by Firefly Aerospace in June 2023. -
Senior Manager Of Information TechnologySpaceflight Inc. Jan 2022 - Aug 2023Bellevue, Washington, Us• Supervised daily IT operations, strategic IT planning and spaceflight mission support through technology and ground operations (e.g., network and infrastructure).• Collaborated with other departments and stakeholders to meet security, performance and reliability standards required of IT infrastructure.• Met all applicable regulatory/compliance standards for Spaceflight IT (e.g., privacy, ITAR, and EAR).• Recruited, hired, and trained in-house IT team, cultivating superior industry performance for continued success.• Built and managed a cross-functional team. -
Information Technology ManagerSpaceflight Inc. Jan 2020 - Jan 2022Bellevue, Washington, UsInformation Technology Manager at Spaceflight Industries
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It Systems AdministratorSpaceflight Inc. Nov 2018 - Jan 2020Bellevue, Washington, UsProvide technical support for both hardware and software issues users encounter. Manage the configuration and operation of client-based computer operating systems including Windows, Mac, Linux, and mobile (iOS and Android). Monitor the system daily and respond immediately to security or usability concerns. Create incident reports and follow-up to ensure concerns are addressed. Upgrade systems and processes as required for enhanced functionality and security issue resolution. Create and verify backups of data. Respond to and resolve help desk requests in a timely and efficient manner. Administrate infrastructure, including firewalls, network switches and routers (Juniper, Dell), servers, databases, malware protection, software, and other processes. Review application logs for diagnostics and reporting. Configure, install, and test computer-related equipment.
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End User Support SpecialistCity Of Seattle Apr 2018 - Aug 2018Seattle, Wa, Us• Provided computer end-user device support.• Used Microsoft network tools to configure devices, including Active Directory and SCCM 2012.• Utilized advanced knowledge of Microsoft operating systems and Office products.• Supplied other device hardware and software support as assigned through ticketing system (HEAT) and by team manager.• Worked on device replacement team and Parks and Recreation project. -
Desktop Support SpecialistCity Of Seattle Sep 2016 - Mar 2018Seattle, Wa, Us• Provided computer desktop support in customer service role.• Used and configured Microsoft network tools such as Active Directory and SCCM 2012.• Utilized advanced knowledge of Microsoft operating systems and Office products • Imaged and installed software and configured and deployed new PCs with ongoing user support.• Captured user profiles and wiped end-of-life PCs and laptops.• Oversaw other PC hardware and software support as assigned through ticketing system (HEAT).
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It Services TechnicianSeattle Central College Jan 2016 - Jun 2017Seattle, Wa, Us• Applied critical-thinking, troubleshooting and customer-service expertise in IT.• Supplied phone, email, deskside/desktop, and helpdesk support.• Produced technical writing and documentation.• Utilized experience with Citrix virtual desktop environments and various other technology tools, equipment, and software (e.g., Office 365, Microsoft Exchange, Canvas, Active Directory tools, etc.).
Jonathan Wade Skills
Jonathan Wade Education Details
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Seattle Central CollegeNetwork Technology And Infrastructure -
Seattle Central CollegeNetwork Design And Administration
Frequently Asked Questions about Jonathan Wade
What is Jonathan Wade's role at the current company?
Jonathan Wade's current role is Director of Information Technology | IT Infrastructure, Security, and Operations.
What is Jonathan Wade's email address?
Jonathan Wade's email address is jo****@****ies.com
What schools did Jonathan Wade attend?
Jonathan Wade attended Seattle Central College, Seattle Central College.
What skills is Jonathan Wade known for?
Jonathan Wade has skills like Network Administration, Linux System Administration, Customer Service, Troubleshooting, Shell Scripting, System Administration, Wireless Networking, Windows Server, Linux, Red Hat Linux, Microsoft Office, Office 365.
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