Owner
Current- Customer relations specialist ensuring every customer has a positive experience.- Oversee company work flow from time of order, through design and production, final QC, and shipping.- Control the companies finances including payroll, banking, receivables, payable's, acquiring capital and loans, and general accounting.- Head designer which includes taking the customers needs and wants and working with them through the prototyping stage throughout production.- Import specialist working with overseas vendors on production, quality, and design. - Manage the Watts Baggs website including overall design, content, improvements, SEO Campaigns, and Marketing.- Ensure employee relations are strong by increasing morale, providing motivation, and diffusing confrontations.- Support our international customers through the ordering process. This can include working in a foreign language. - International ship manager creating commercial invoices, filing for AES numbers, and quoting shipments through different freight forwarders.- Help manage and control inventory levels.- Oversee the hiring and letting go employees
