Jonathan Whittaker-Smith Email & Phone Number

Worcester, Ma, Us

Worcester, Massachusetts, United States

• Opens new consumer and business accounts, including IRAs• Possesses excellent product knowledge to provide advice and guidance to clients• Conducts quarterly banking center audits, reviews findings and assist with developing an action plan• Processes all teller transactions efficiently and in accordance with standard operating procedures

• Supports opening and closing with different shifts providing leadership and punctuality• Collaborates and delegates tasks with team members to increase efficiency • Responds to customer’s questions or concerns and addresses issues promptly and professionally • Maintains excellent customer service and time menagament during active and high demand hours

• Meticulously operated POS systems transactions including cash and credit to maintain accuracy of sales• Trained and supervised new employees with policies and procedures, how to operate a register, customer service and merchandising• Processed and recorded large purchase orders for events, delegated and coordinated the tasks for drinks and delivery

• Delivered an exceptional customer experience by providing passionate customer service selling quality merchandise• Demonstrated the ability to genuinely interact with customers using my sales knowledge, dedication, and commitment• Upheld company standards for merchandise presentation and equipment adhering to brand standards