Jonathan Wikström Email & Phone Number

Gothenburg, Se

Gothenburg, Vastra Gotaland County, Sweden

Gothenburg, Vastra Gotaland County, Sweden

The typical receptionist tasks mixed with a more administrative role in the office of the golfclub. Creating offers to customers, handling invoices, updating the webpage, administer memberships etc. Main responsibility for competitions on the golfclub. Working closely with different committees within the club and also a member of the competition-committee. Also responsible for the clubs social media pages.A temporary contract filling in for a member of staff off on maternity leave.

Malta

Trainer position for the Payments departmentMain tasks:Provide training for new starters within the department - Introducing all newcomers to the department in how we work, the values of the company as well as the department and main responsibility for the training program structured over the first couple of weeks they spent with the company.Ensure Quality - Quality checks on fellow co-workers. Ensuring that the department functions the best possible and providing feedback around areas where each individual could improve for the future, correct mistakes and also provide tips and tricks on how to be more efficient in their day to day work.Updating knowledge bases - Keeping all information sources within the company up to date and correct, making improvements where needed to ensure all information available for everyone working in the department was correct at all times. Implementing new policies and changing existing ones as rules and requirements change very frequently in the business.

Malta

Similar to previous role, with some additions as this is the Senior position of previous role. Additional tasks: Provide support and answer questions from fellow co-workersOrganize and ensure shift runs smoothly by assigning work tasksWork closer with Team leaders to move the department forward by providing idea and suggest improvements

Malta

Payments and Fraud analysts are part of the companies Payments department, handling outgoing payments to customers. Applications of both general industry policies as well as internal rules were needed to make the best possible decisions in a very fast paced environment. In charge of handling paying out customers winnings in a safe, correct and timely manner - Protecting both the company from getting involved in possible money laundering or other abuse, but also providing customers with a great service of fast payments. Attention to details was extremely important as small variations often made a huge difference in spotting unwanted behavior while investigating customers account and identifying any possible rule breaking. Main tasks: Paying out customers winningsIdentifying possible money laundering Identifying possible abuse and breaking of company rules

Malta

Customer support agent position. In charge of client contact and solving any issues they might have with the service offered by Betsson and it's sites. Contact channels included Email, Phone as well as Chats which were all handled simultaneously to provide the best possible service for the customers. Focused on both effectiveness as well as quality work, providing both excellent customer contacts as well as resolving issues in a timely manner.

Göteborg, Vastra Gotaland County, Sweden

Working part time with multiple daycare and Schools as a teachers assistant. Part time work at two different places: Naturförskolan Lillhagen - Younger kids, 1-5 years old, assistant to the existing careers present. Helping out with various tasks needed. Skogomeskolan - A school (grades 0-6). Tasks as a teachers assistant, where help during the lessons were needed solving problems and helping the young kids out with their challenges in the classroom. During the afternoon also responsible for afterschool activities organized by the school (Fritids), where there is more free time for the kids after school has finished to play with their friends but also participate in activities that were organized by the staff.

Bachelor'S Degree, Accounting And Finance

Courses, Business Administration And Economics