Jonathan Willes Email & Phone Number

Portland, Oregon, United States

- Lead client engagements with wide-ranging scope and complexity; accountable for consistent delivery of high-quality results- Leverage client engagement experiences to develop best practices for integration, workflow, and operational readiness, then effectively communicate recommendations across client base- Identify and remediate any risks or barriers to optimal integration with Waystar solutions- Identify client’s opportunities for improvement and advise on workflow optimization efforts- Understand and explain the revenue cycle metrics impacted by Waystar’s solutions and align client’s goals and opportunities with appropriate metrics for tracking outcomes and ROI calculations- Provide peer-level support to clients for technical, operational, and strategic challenges

Portland, Oregon, United States

Verona, Wisconsin, United States

- Focused on the successful installation of EHR software in US based healthcare organizations- Effectively communicated with IT, administrative staff, and operational leadership to gather requirements, develop plans, test solutions, and implement software- Pivoted responsibilities, found solutions, and created action plans as issues arise to mitigate issues and risk and ensure install success- Highly technical knowledge base interfacing with insurance companies, clearinghouses, and banks- Epic Certified in PB/HB Claims, PB/HB Electronic Remittance, Single-Billing Office, Reporting, and HB Administration

Laie, Hawaii

- Assisted the professor in the organization and structure of the course- Mastered the course materials to effectively create lesson plans and teach classes- Efficiently tutored and taught principles and topics to students of many nationalities and backgrounds

Laie, Hawaii

Ecuador

- Led groups of 4 to 20 people and guided them to set and reach numerical goals, improve communication and teaching skills, and develop leadership skills- Taught English as a second language to community members on a weekly basis- Planned and participated in various service projects for communities and families