Jonathan Wilson work email
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Jonathan Wilson personal email
Highly experienced Field Services Engineer with a depth and breadth of expertise in Telecommunications. Commencing as an Installation Technician, acquired skills and experience in customer service, fault finding and troubleshooting on a Hybrid Fibre Coaxial Network and built a track record of high performance, leading to multiple promotions. As a Field Services Engineer, working with both internal stakeholders and external contractors, has further developed team management, leadership, project management skills as well as proficiency in fault rectification and very high level of customer service and resolution.
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Service TechnicianThe Highgate Group May 2024 - PresentSydney, New South Wales, Australia -
HandymanHire A Hubby May 2023 - Apr 2024Sydney, New South Wales, Australia -
Operations ManagerSun Shade Australia Mar 2022 - Apr 2023Sydney, New South Wales, Australia-Overseeing the construction and installation of all shade products.-Responsible for the planning and scheduling of all jobs from the time of fabrication.-Liaising with all concerned customers, suppliers, and stakeholders from start to completion.-Managing and ordering of all consumables, maintaining stock levels.-Making sure installers have all required hardware and fittings for jobs.-Planning and liaising with third parties such as government Facilities and Assets departments.-Reporting of any WHS concerns.-Making sure all relevant documents and SWMS up to date.-Ensure safe and efficient operations on all projects -Quality control and safety. -Manage relationships with suppliers and vendors.-Consulting with staff and management to maintain effective communications
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Field Services EngineerOptus 2007 - Sep 2021-Resolution of customer Escalations-Technical support for the HFC network to Field Technicians but also liaison with other groups including Design and Build, Damages & Re-locations, Network Management Centre, Engineering. -Trouble shooting and repair of RF network from customer premises to headend at Exchanges-Able to liaise with multiple internal and external business units to resolve faults-Involved in rolling out, delivery and education of technologies to Field staff including analog to digital TV, Dial up to Broadband to High Speed Broadband, VOIP telephony and Node Splitting.-Managing projects and Field staff for multiple projects such as Transmitter upgrades in Exchanges, Laser replacements field work, Node splitting and the installation of new RF Gateways, HUB relocation's and Node Decommissioning. -
Customer Service TechnicianOptus 2000 - 2007-Installation of all Optus products, DTV, Telephony and Broadband-Troubleshoot and resolve all customer issue's whether external network related or customer premises equipment.-Maintain, repair and replace any part of the HFC network to resolve outages or interruptions to customer services. -
Network TechnicianOptus 1998 - 2000-Completion of planned maintenance on the HFC network-Restoration of faults and outages -
Installation TechnicianOptus 1996 - 1998Installation of CATV -
CarpenterSelf-Employed Feb 1984 - 1996After completing a Carpentry apprenticeship I worked in all facets of the the domestic building industry.
Frequently Asked Questions about Jonathan Wilson
What company does Jonathan Wilson work for?
Jonathan Wilson works for The Highgate Group
What is Jonathan Wilson's role at the current company?
Jonathan Wilson's current role is Service Technician.
What is Jonathan Wilson's email address?
Jonathan Wilson's email address is jo****@****.com.au
What schools did Jonathan Wilson attend?
Jonathan Wilson attended Optus College, Holy Cross College, Tafe Nsw.
Who are Jonathan Wilson's colleagues?
Jonathan Wilson's colleagues are Niki Tranfield, Todd Austin, Craig Cook.
Not the Jonathan Wilson you were looking for?
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2viterra.com.au, viterra.com
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2hotmail.co.uk, anz.com
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Jonathan Wilson
Greater Melbourne Area -
1brookfieldgis.com
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Jonathan Wilson
Leader In Digital Transformation, Promoting Awareness And Adoption Of The Digital Supply ChainCanberra1hotmail.com13 +175724XXXXX
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