Customer Service Manager
• Opening and closing store, including paperwork and computer processing.• Maintaining, assigning, and directing staff in their daily duties, facilitating staff in any way, making sure duties are done effectively, precisely and in timely manner.• Monitoring store’s operations, greeting customers, facilitating requests, orders, and customer questions.• Ensuring customer satisfaction and maintaining the best retail liquor store in the area.• General administrative duties… Show more • Opening and closing store, including paperwork and computer processing.• Maintaining, assigning, and directing staff in their daily duties, facilitating staff in any way, making sure duties are done effectively, precisely and in timely manner.• Monitoring store’s operations, greeting customers, facilitating requests, orders, and customer questions.• Ensuring customer satisfaction and maintaining the best retail liquor store in the area.• General administrative duties, including, but not limited to, creating employee schedule, placing orders, maintaining personnel records, distributing mail, and assisting with payroll using Kronos. Show less