Jonathan Woolley Email & Phone Number

Blue Springs, Mo, Us

20+ U.S. Offices, Us

Partnered with teammates and external business partners on research, development, and implementation of Microsoft Copilot prior to public release. Project required ensuring existing data and policies were set correctly. Worked with the learning team to develop training materials and to ensure they were prepared. The pilot group showed significant time savings because of the implementation leading to a larger firm wide rollout. Designed and lead the implementation of Apple Business Manager for Apple devices. Apple Business Manger brought an extra layer of security to firm devices as well as time savings during the setup process of devices. Daily administration of Microsoft Intune: device enrollment and retirement workflows, device compliance and configuration policy profiles, app configuration and app protection policies, and Conditional Access policies. Ownership of daily management of Microsoft Office 365 workloads: Teams, Entra ID, Office Configurator.

Kansas City, Missouri, Us

Research Workspace ONE system vulnerabilities and remediate when necessary to maintain a secure working environment.Modernized collaborative workflows and mobile connectivity for Administrative Assistants and Event Planning teams.Worked as a team to retire Workspace ONE Secure Email Gateways after a successful Exchange Online migration.

20+ U.S. Offices, Us

Ownership of daily management of Office 365 workloads: Intune, Teams, Office 365 Groups, and OneDrive.Led design, testing, and migration to Microsoft Teams as the firm’s main collaboration tool during the COVID-19 pandemic. Functioned as the subject matter expert for Microsoft Teams support.Comprehensive knowledge of Microsoft Intune from daily administration: device enrollment and retirement workflows, device compliance and configuration policy profiles, app configuration and app protection policies, and mobile related Conditional Access policies.Defined, designed, re-evaluated, and documented processes and standards for mobile device hardware and software configuration and installations.Led design and implementation project to migrate 1100+ mobile devices to VMware AirWatch (now VMware Workspace ONE) from Citrix XenMobile.

Overland Park, Kansas, Us

Led a cross-functional team to determine if adding Apple iPads would streamline job site workflows. As a result, Apple iPads were deployed to the firm’s job site workforce, which, along with a newly implemented job site review mobile application, allowed for a 30% reduction in overall time taken on job site scoping, punch list visits, and report writing, resulting in cost savings for the firm and the client.Technical lead for three regional office openings involving purchasing, installation, configuration of servers, firewalls, Riverbeds, Active Directory installation/setup, and additional duties associated with domain and LAN/WAN access.Daily management of 150+ mobile devices within the organization.Created and presented technology training at company-wide seminars.Mentored and provided direction for information technology interns.

Kansas City, Missouri, Us

Built and maintained company computers in a Windows domain environment.Performed periodic maintenance on printers.Wrote training documentation and provided in person training to new users on company work policies and procedures.Provided technical support for engineers and office staff.

Liaison between IT, office, and engineering personnel.Provided technical hardware and software computer support for engineering and management staff.Built and repaired computer hardware.Designed and maintained work-related database packages.Provided support for network system for 200 computers (routers/switches/hubs/cabling/Windows NT based.)

Bachelor Of Science - Bs, Christian Ministries: Computer Science

Associate'S Degree, Computer Science/Information Systems & Computer Software