Jonathan is a highly skilled and certified Business Analyst with a distinguished academic background. With an extensive professional tenure spanning over 16 years, he has garnered comprehensive expertise in diverse areas such as Scrum Master, Lotus Notes applications development, project documentation, systems management, user support, functional analysis, and requirements gathering.Jonathan possesses a profound understanding of Business Process Analysis in producing meticulous project documentation, employing UML Diagrams, and utilizing documentation frameworks such as Enterprise Architect. His technical leadership abilities have been honed through years of experience, enabling him to effectively guide teams in agile methodologies.Presently, Jonathan serves as a proficient Scrum Master, overseeing the successful execution of Scrum ceremonies and facilitating seamless collaboration within the agile team. He is responsible for driving system increments deployment, process improvement initiatives, and the successful completion of software projects.