Skilled in managing retail business operations and have supervisory experience of more than 5 years. Developed ISO9000 standards for the administration office. Experienced in curriculum design and development. Guided a McGill University theological student on a coursework assignment and obtained an A-minus grade. Designed and developed a workshop on Burnout for President Challenge 2021. Designed and developed online courses and learning activities. Revamped processes for recruiting consultants. Guided a doctoral student in dissertation writing. Designed and planned TCM courses for Ma Kuang College of TCM. Experienced in workforce competency framework and analysis. Familiar with WSG/SSG and CPE requirements. Trained teams for specific task projects, trained leadership in facilitation skills, taught academic subjects and designed curriculum for use in a particular community for over 5 years. Tutored and taught History, Geography, Social Studies, and English Language to Primary and Secondary students; taught Business Finance, Macroeconomics, and Business Management to pre-university College students. Strong in blended learning format (synchronous and asynchronous), learning assessment, crafting of learning outcomes, blending of facilitated learning, technology-enabled, and workplace learning pedagogies. Strong in administration and project management. Familiarity with learning management systems such as Moodle, Blackboard, and Canvas. Team player with a flexible attitude to work. Trained in banking and finance. Skilled in problem-solving with Design Thinking. Capable of analyzing data and information to enhance work processes with skills in Data Science and Artificial Intelligence trained by IBM. Lived and worked in Canada for 19 years. ACLP certified.