General Manager
CurrentAnalysing the clients’ needs and the feasibility of their projects, writing up quotes, providing project updates and schedules as well as expertise and advice, communicating about and promoting the proposed solutionsResearching, elaborating and providing tailor-made training content (programmes, course notes, presentations, support material and course scenarios in French and English), adapting a catalogue into concise and specific 2-hour modules on the entire Microsoft 365 suite (Desktop, Web and Mobile Apps) as well as assisting on all the steps involved in designing a Power BI report, and managing and sharing it on the Online serviceTraining and coaching end-users, as well as IT professionals to the migration and administration of Microsoft 365 (account and user management; security and compliance policy implementation; SharePoint, Teams, Azure AD and Exchange Online configuration and setup, etc.)Counselling on and delivering customized reporting dashboards (with a large scope of sources from Excel, CSV and SharePoint Lists to SQL, SSAS and Oracle databases) using the Power Platform (BI, Query, Automate, Apps)