Jonathan Abramson Email & Phone Number

Pompano Beach, Fl, Us

Fort Lauderdale, Fl

Position includes image building for HP laptops, senior level SME for desktop support and Microsoft Active Directory, LANDesk, SCCM and PeerSync support for over 10,000 systems. Architect, install and administration for System Center Configuration Manager (SCCM) Current Branch for approximately 10,000 systems including all maintenance on multiple MP and DP servers.Architect, install and sole admin for LANDesk Systems Administration for up to 20,000 systems including all… Show more Position includes image building for HP laptops, senior level SME for desktop support and Microsoft Active Directory, LANDesk, SCCM and PeerSync support for over 10,000 systems. Architect, install and administration for System Center Configuration Manager (SCCM) Current Branch for approximately 10,000 systems including all maintenance on multiple MP and DP servers.Architect, install and sole admin for LANDesk Systems Administration for up to 20,000 systems including all maintenance of all involved servers. Experience with 8.8 to 2017.1.Design and support for corporate-wide application roll outs and corporate-wide Active Directory structure for all Campus and Support sites.Documentation creation for multiple support levels.Application testing and implementation. Show less

Online

Adjunct faculty professor for undergraduate level Information technology classes. Currently teaching or taught classes:CS114: Academic Strategies for the IT ProfessionalIT133: Microsoft Office Applications On-DemandIT190: Foundations in Information TechnologyIT261: Desktop Administration Windows 10IT273: Networking ConceptsIT302: Human-Computer InteractionIT331: Technology InfrastructureIT332: Principles of Information System ArchitectureIN205: Routing and… Show more Adjunct faculty professor for undergraduate level Information technology classes. Currently teaching or taught classes:CS114: Academic Strategies for the IT ProfessionalIT133: Microsoft Office Applications On-DemandIT190: Foundations in Information TechnologyIT261: Desktop Administration Windows 10IT273: Networking ConceptsIT302: Human-Computer InteractionIT331: Technology InfrastructureIT332: Principles of Information System ArchitectureIN205: Routing and Switching IIT388: Routing and Switching IIT471: Routing and Switching IIIT411: Digital Forensics Show less

Coconut Creek, Fl

All things computer system related including setting up small business networks with the installation of computers and servers on both wired and wireless technologies. This includes multiple flavors of software installation on both Windows and Mac platforms. IT Training for CompTIA A+ and Network + as well as other Microsoft OS and Software.

Contract position for Kaplan University. Position included image building for HP laptops, senior level SME for desktop support and Microsoft Active Directory.

Managing transition of external call centers into PRC network and swap out of infrastructure related hardware. Planning and implementation of transitioning tasks currently done by Site Support to Helpdesk/NOC.

For first seven years at PRC, I was responsible for several different size call centers ranging in size from 500 seats and up to 1600 seats as a Site Manager. Since April 2003, I have been responsible for the management of up to eight South Florida locations including the corporate office as the Regional Senior Manager of the IT Infrastructure departments. This included directly managing three reporting managers and over 15 technician positions in the support of over 3000 desktop workstations… Show more For first seven years at PRC, I was responsible for several different size call centers ranging in size from 500 seats and up to 1600 seats as a Site Manager. Since April 2003, I have been responsible for the management of up to eight South Florida locations including the corporate office as the Regional Senior Manager of the IT Infrastructure departments. This included directly managing three reporting managers and over 15 technician positions in the support of over 3000 desktop workstations as well as telecomm, server and network support.Design and implementation of computer systems upgrades to Microsoft Active Directory infrastructureReduced costs by renegotiation of contracts with vendors and managing hardware support contractsImplemented installations and moves of computer and telecomm systems within multiple call centersProject management and implementation with multiple groups for systems installations in call center expansions, collocation environment, site closures Show less

Contractor support for Citrix services, hardware and software as well as network technologies from small companies to large corporations like Laird Plastics and Florida Power and Light.Developed and maintained relationships of technical issues and sales with clientsInstallation of Novell, Citrix and Microsoft products including NT on LANs and WANSDesigned and implemented WANs using Bridges and Routers for Frame Relay, X.25, FT-1 and 56k – T1 point to point WANs

Support Microsoft Windows platforms, PC hardware and mainframe terminals as well as programming and maintaining network servers. Training of personnel on subjects of computers and software

Fort Campbell, Ky

US Army Soldier. Depot level repair of US Army helicopter aviation communication equipment.

Master'S, Information Technology, 4.0

Concepts and Competencies for the IT Professional (IT 500) Principles of Information Technology (IT 501) Systems Analysis and Design (IT.

Bachelor, Business Management - Mis

Certificate Of Achievement, Business

Aa, Computer Software Development, Mathamatics

Activities and Societies: Phi Beta Lambda, Computer Club

As, Computer/Electronic Theory

Education record