Jonathan Abramson Email and Phone Number
• 15 Years Call Center Experience including multi-national centers• 13 Years IT Management Experience, maintaining budgets, planning and coordinating strategies and inter-department projects and departments with up to 30 staff members• Over 30 years of overall computer experience: Deploying and administration of Microsoft Windows Operating System, SCCM, Intune, Active Directory, LANDesk, Novell, Citrix, Microsoft Office, Centerview, NICE, Oracle, Magic, Remedy, PC hardware and LAN/WAN networks• 5 years LANDesk/Ivanti install and administration experience for over 20k nodes.• 7 years SCCM/MECM ConfigMgr install and administration experience for over 5k nodes.• 3 Years Microsoft Intune/Azure Active Directory Experience• 3 Years Nerdio on Intune Experience• 2 Years Telecomm Administration Experience with Avaya G3, Avaya Intuity and Avaya CMS• 7 Years Experience with IT Project Management• 10 Years Experience as an IT educator• Microsoft Operating Systems for desktops and servers• Website development in Joomla and Microsoft Office Frontpage• VMWare experience with setting up VM hosts and clients• PC and Network Server construction and maintenance and troubleshooting• Design, consult, install, and support LAN and WAN hardware and environment• Avaya G3 PBX and CMS administration with TDM and VOIP phones• Programming in C+, Pascal, FORTRAN, BASIC, and databases with SQL and R:BaseMy goal is to use my training and experience in Infrastructure Services in a medium to large size company as a Manager/Director of Infrastructure Services.Specialties: • Team and project leadership for many levels of infrastructure technical service departments including Helpdesk, server, and telecomm technical engineers as well as on-site technicians and consultants• Project Management for IT infrastructure startup, move, and shutdown in main and satellite locations• Team building, training, and mentoring IT personnel• Infrastructure hardware planning and maintenance • Highly skilled at aligning strategic business plans with IT plans to ensure company success
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Senior Desktop Systems ArchitectKaplan UniversityPompano Beach, Fl, Us -
Senior Desktop Systems ArchitectKaplan University May 2009 - PresentFort Lauderdale, FlPosition includes image building for HP laptops, senior level SME for desktop support and Microsoft Active Directory, LANDesk, SCCM and PeerSync support for over 10,000 systems. Architect, install and administration for System Center Configuration Manager (SCCM) Current Branch for approximately 10,000 systems including all maintenance on multiple MP and DP servers.Architect, install and sole admin for LANDesk Systems Administration for up to 20,000 systems including all… Show more Position includes image building for HP laptops, senior level SME for desktop support and Microsoft Active Directory, LANDesk, SCCM and PeerSync support for over 10,000 systems. Architect, install and administration for System Center Configuration Manager (SCCM) Current Branch for approximately 10,000 systems including all maintenance on multiple MP and DP servers.Architect, install and sole admin for LANDesk Systems Administration for up to 20,000 systems including all maintenance of all involved servers. Experience with 8.8 to 2017.1.Design and support for corporate-wide application roll outs and corporate-wide Active Directory structure for all Campus and Support sites.Documentation creation for multiple support levels.Application testing and implementation. Show less -
Adjunct FacultyPurdue University Global May 2013 - PresentOnlineAdjunct faculty professor for undergraduate level Information technology classes. Currently teaching or taught classes:CS114: Academic Strategies for the IT ProfessionalIT133: Microsoft Office Applications On-DemandIT190: Foundations in Information TechnologyIT261: Desktop Administration Windows 10IT273: Networking ConceptsIT302: Human-Computer InteractionIT331: Technology InfrastructureIT332: Principles of Information System ArchitectureIN205: Routing and… Show more Adjunct faculty professor for undergraduate level Information technology classes. Currently teaching or taught classes:CS114: Academic Strategies for the IT ProfessionalIT133: Microsoft Office Applications On-DemandIT190: Foundations in Information TechnologyIT261: Desktop Administration Windows 10IT273: Networking ConceptsIT302: Human-Computer InteractionIT331: Technology InfrastructureIT332: Principles of Information System ArchitectureIN205: Routing and Switching IIT388: Routing and Switching IIT471: Routing and Switching IIIT411: Digital Forensics Show less
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Lead Engineer, Technician And PresidentMyware Computers Jan 1994 - PresentCoconut Creek, FlAll things computer system related including setting up small business networks with the installation of computers and servers on both wired and wireless technologies. This includes multiple flavors of software installation on both Windows and Mac platforms. IT Training for CompTIA A+ and Network + as well as other Microsoft OS and Software.
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Contractor, Desktop ArchitectEventus Consulting Dec 2008 - Apr 2009Contract position for Kaplan University. Position included image building for HP laptops, senior level SME for desktop support and Microsoft Active Directory. -
Contractor, It Project ManagerPrc Oct 2008 - Dec 2008Managing transition of external call centers into PRC network and swap out of infrastructure related hardware. Planning and implementation of transitioning tasks currently done by Site Support to Helpdesk/NOC.
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Regional Senior ManagerPrc Mar 1997 - Oct 2008For first seven years at PRC, I was responsible for several different size call centers ranging in size from 500 seats and up to 1600 seats as a Site Manager. Since April 2003, I have been responsible for the management of up to eight South Florida locations including the corporate office as the Regional Senior Manager of the IT Infrastructure departments. This included directly managing three reporting managers and over 15 technician positions in the support of over 3000 desktop workstations… Show more For first seven years at PRC, I was responsible for several different size call centers ranging in size from 500 seats and up to 1600 seats as a Site Manager. Since April 2003, I have been responsible for the management of up to eight South Florida locations including the corporate office as the Regional Senior Manager of the IT Infrastructure departments. This included directly managing three reporting managers and over 15 technician positions in the support of over 3000 desktop workstations as well as telecomm, server and network support.Design and implementation of computer systems upgrades to Microsoft Active Directory infrastructureReduced costs by renegotiation of contracts with vendors and managing hardware support contractsImplemented installations and moves of computer and telecomm systems within multiple call centersProject management and implementation with multiple groups for systems installations in call center expansions, collocation environment, site closures Show less
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It Site ManagerPrecision Response Corporation 1997 - 2008
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Manager Of Information TechnologyMs Computers Jun 1995 - Nov 1996Contractor support for Citrix services, hardware and software as well as network technologies from small companies to large corporations like Laird Plastics and Florida Power and Light.Developed and maintained relationships of technical issues and sales with clientsInstallation of Novell, Citrix and Microsoft products including NT on LANs and WANSDesigned and implemented WANs using Bridges and Routers for Frame Relay, X.25, FT-1 and 56k – T1 point to point WANs
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Information Technology EngineerFlorida Department Of Transportation Apr 1992 - Jun 1995Support Microsoft Windows platforms, PC hardware and mainframe terminals as well as programming and maintaining network servers. Training of personnel on subjects of computers and software -
Us Army35L Avionics Communications Technician 1985 - 1989Fort Campbell, KyUS Army Soldier. Depot level repair of US Army helicopter aviation communication equipment.
Jonathan Abramson Education Details
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Kaplan Univesity4.0 -
Ellis UniversityBusiness Management - Mis -
Dale CarnegieBusiness -
Computer Software Development, Mathamatics -
American Technical InstituteComputer/Electronic Theory -
Coconut Creek High School
Frequently Asked Questions about Jonathan Abramson
What company does Jonathan Abramson work for?
Jonathan Abramson works for Kaplan University
What is Jonathan Abramson's role at the current company?
Jonathan Abramson's current role is Senior Desktop Systems Architect.
What schools did Jonathan Abramson attend?
Jonathan Abramson attended Kaplan Univesity, Ellis University, Dale Carnegie, Broward College, American Technical Institute, Coconut Creek High School.
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Jonathan Abramson
New York City Metropolitan Area2ibm.com, ibm.com -
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2aviatorcapital.com, aviatorcapital.com
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Jonathan Abramson
Boulder, Co4mycwt.com, mac.com, crocs.com, gmail.com
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