Jonathan Carlson π¨πΌβπ³ Email and Phone Number
Jonathan Carlson π¨πΌβπ³ work email
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Jonathan Carlson π¨πΌβπ³ phone numbers
I'm Jonathan, the Founder of CRM Hacker, Home Chef, and Part-Time Vegetable Whisperer.At CRM Hacker, I help SaaS companies accelerate their go-to-market strategies with scalable Salesforce solutions that deliver real results. With over 10 years of experience in the Salesforce Ecosystem, Iβve worked across sales, marketing, and customer success operations, focusing on optimizing processes to drive efficiency and growth.Recently, Iβve saved clients tens of thousands by developing automated solutions like a quote-to-cash app that cuts down manual work and boosts accuracy in renewals, upsells, and cross-sells.Iβm all about helping sales teams sell better, faster, and smarter - using technology like Salesforce and GenAI to turn chaos into streamlined systems. My goal is to take your RevOps from average to awesome, so you can focus on scaling without the headaches.Letβs connect if youβre ready to unlock your CRMβs full potential.---CRM Hacker is a consulting firm dedicated to helping growing companies optimize their CRM and sales processes with expert guidance and hands-on implementation. From strategy to execution, we empower businesses to enhance their sales operations and leverage technology to drive measurable results. We specialize in working with SaaS and technology companies at all stages, from startups to established organizations. At CRM Hacker, we aim to deliver exceptional service and lasting solutions for our clients.We are proud to be a registered πππ₯ππ¬ππ¨π«ππ πππ«ππ§ππ«, ππππ§ππππ πππ«ππ§ππ«, πππ₯ππ¬ππ¨ππ πππ«ππ§ππ«, and ππ₯ππ² πππ«ππ§ππ«.Letβs chat! Reach me at jonathan@crmhacker.com or visit www.crmhacker.com.Check out our Salesforce AppExchange Listing: https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=1f1a48b1-75aa-4044-8e5f-4ab0e0fc0554&legacy=true
Crm Hacker
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Salesforce Consultant | Revops + Gtm Systems Architect | Founder @ Crm HackerCrm HackerFort Lauderdale, Fl, Us
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Founder & Chief Crm HackerCrm Hacker Jan 2017 - PresentFort Lauderdale, Florida, UsAs the Founder and Chief CRM Hacker, I lead CRM Hacker, a consultancy focused on optimizing Salesforce and CRM systems to drive growth and efficiency for technology firms. I wear many hats - overseeing strategic initiatives and getting hands-on with custom CRM solutions. My role is to ensure seamless integration of CRM tools that empower teams, enhance revenue operations, and deliver measurable results.
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ClaymakerClay May 2024 - PresentNew York, Ny, UsBuild your workflows with all of your favorite tools. Clay has integrations with 200+ tool to trigger outbound campaigns, update CRMs, and much more. -
MemberRevgenius May 2024 - PresentNew York, Us -
MemberRevops Co-Op Feb 2023 - PresentSeattle, Washington, Us -
MemberCustomer Data Automation Feb 2023 - PresentNewark, California, Us -
Senior Demand Generation & Marketing Operations ManagerN2Y Jul 2020 - Jun 2021Huron, Oh, Usβ’ Led multi-channel Account-Based Marketing campaigns to drive lead engagement, build brand awareness, and increase key metrics.β’ Developed a comprehensive digital marketing strategy incorporating web content, email, social media, PPC, and webinars.β’ Directed A/B testing and digital channel optimizations to enhance campaign effectiveness.β’ Managed and optimized the marketing tech stack, including implementing a full Pardot setup which boosted email engagement by 214%.β’ Established lead scoring and routing processes using Pardot, Salesforce, and LeanData to streamline lead management.β’ Contributed to strategic company-wide initiatives as a member of Charter committees, helping launch a Customer Advocacy Program and revamp the eCommerce store.β’ Designed an efficient marketing-to-sales process to improve response times and effectiveness.β’ Created and managed advanced Salesforce reports and dashboards for data-driven decision-making in lead management, pipeline analysis, and content marketing optimization. -
Demand Generation & Marketing Operations ManagerN2Y Sep 2019 - Jul 2020Huron, Oh, Usβ’ Spearheaded multi-channel Account-Based Marketing campaigns to enhance lead engagement, increase brand awareness, and boost MQLs and SQLs.β’ Developed and executed a digital marketing strategy integrating web content, email, social media, PPC, and webinars.β’ Led A/B testing and optimization across digital channels, enhancing campaign effectiveness.β’ Managed the marketing tech stack and executed a complete Pardot setup, implementing automated drip programs that led to a 214% increase in email traffic.β’ Developed and implemented a lead scoring and routing system using Pardot, Salesforce, and LeanData, streamlining lead management.β’ Actively participated in company-wide Charter committees, contributing to strategic initiatives like launching a Customer Advocacy Program and revamping the eCommerce store.β’ Established a seamless marketing-to-sales process to optimize sales team responsiveness.β’ Created advanced Salesforce reports and dashboards to monitor and improve performance across various metrics including lead and opportunity funnels, pipeline, and content marketing.
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Marketing Operations ManagerN2Y Jan 2018 - Sep 2019Huron, Oh, Usβ’ Developed and executed a comprehensive digital marketing strategy, encompassing web content, email campaigns, social media, PPC, and webinars.β’ Successfully completed Pardot setup, launching automated drip programs that increased email engagement and traffic by 214%.β’ Implemented a lead scoring and routing system using Pardot, Salesforce, and LeanData to optimize sales leads management.β’ Contributed to key company-wide initiatives as part of Charter committees, including launching a Customer Advocacy Program and revamping the eCommerce store.β’ Created advanced reports and dashboards in Salesforce to enhance decision-making in areas such as lead and opportunity management, pipeline analysis, persona targeting, and content marketing effectiveness.
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Sales And Marketing Operations ManagerIon Interactive Mar 2017 - Dec 2017Boca Raton, Fl, UsMarketing Responsibilities:β’ Spearheaded initiatives to increase website traffic, enhance search rankings, and improve operational efficiencies through comprehensive project management.β’ Overhauled Salesforce.com and Pardot reporting systems to provide clean, user-friendly dashboards with actionable metrics.β’ Implemented progressive profiling on web forms to optimize lead capture.β’ Managed the marketing calendar and maintained a diverse tech stack including Salesforce, Google Analytics, Mailchimp, and more.Sales Responsibilities:β’ Drove enhancements in sales technology to improve deal quality, shorten sales cycles, boost revenue, and reduce costs.β’ Empowered the sales team by automating 75% of their activities, allowing more focus on active selling.β’ Created and refined an Account Based Sales process, significantly contributing to new business revenue.β’ Led the acquisition of nearly 50,000 prospects through sales intelligence tools, optimizing the outbound sales effort.β’ Implemented an automated lead scoring system and developed predictive modeling for sales forecasting and resource planning. -
Sales Operations ManagerIon Interactive Jul 2015 - Mar 2017Boca Raton, Fl, UsI streamlined the sales process, significantly enhancing efficiency and effectiveness. I was responsible for developing, implementing, and optimizing internal processes and tools, ultimately empowering the exceptional sales performance at our Boca Raton, FL office.β’ Spearheaded the creation and optimization of sales processes and tools, significantly enhancing team efficiency and sales effectiveness.β’ Implemented and administered Salesforce.com, including workflows, automation, validation rules, and field creation, to streamline operations and boost revenue.β’ Developed and executed an Account-Based Sales strategy, refining targeting and workflows to maximize engagement with key accounts.β’ Collaborated with marketing and customer success teams to support customer lifecycle management and played a crucial role in strategic revenue forecasting.β’ Ensured data integrity, optimized lead management processes, and delivered key sales insights and training to enhance team performance.
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Vendor Relationship SpecialistEbay Enterprise Oct 2014 - Jul 2015Usβ’ Acted as the first point of contact for vendors entering the eBay enterprise Dropship Management Program.β’ Created and implemented a more efficient vendor onboarding process, saving eBay enterprise time and money.β’ Initiated and led a project to implement a new Salesforce.com CRM.β’ Upsold a variety of add-ons based on vendor need and retailer compatibilityβ’ Collected vendor contracts and payment information from vendors.β’ Delegated system integrations to production support reps based on availability and priority. -
Assistant Manager, EcommerceJarden Consumer Solutions Apr 2014 - Aug 2014UsHired (promoted) as a Jarden employee onto the eCommerce team. Collaborated with internal stakeholders to launch SEM, email marketing, paid search, and affiliate campaigns. Worked with finance and business teams to analyze sales plans, sku rationalization, campaigns' costs and revenues to optimize sales and achieve a greater ROI across multiple channels while staying within budget and margin targets.β’ Grew eBay Accountβs annual revenue by $436,000 (100%+ growth) through new product additions, content optimization, Daily Deals and other promotional vehicles available within eBay.com.β’ Developed and managed the online promotional campaigns' products, pricing and inventory for all products in 18+ categories on all branded websites such as FoodSaver.com, Crock-pot.com, Sunbeam.com, Oster.com with expected revenue growth of $10M.β’ Used Google Analytics to understand our web visitorsβ demographics, interests, and behaviors to optimize the branded websites.β’ Assisted in the migration and launch of 26 DTC websites on the Demandware platform.β’ Collaborated with internal stakeholders to improve SEO/SEM, PPC, Affiliates Network, Email Marketing, and Content Marketing.β’ Managed an intern who helped with several projects over the course of summer 2014. -
Assistant Manager, Sales Operations (Contractor)Jarden Consumer Solutions Mar 2013 - Apr 2014Usβ’ Created and optimized product detail pages for 10 B2B accounts in multiple channels across 18 product categories for accounts including Amazon.com, ebay.com, walmart.com, target.com and more).β’ Managed Direct To Consumer websitesβ product content, copywriting, digital assets, keywords/search terms, promotional campaigns, and pricing using an internal CMS and the Demandware platformβ’ Provided Sales Support to all U.S. Account Managers and Field Sales Reps for 18 product categories, utilizing a Sharepoint site, Telligent community, phone and, email communications.β’ Maintained a Content Database with optimized, product-specific content (to be used by sales) such as descriptions, features, search terms, dimensions, safety certifications, warranty, etc.β’ Managed internal communications using a Sharepoint site and Telligent community in order to provide sales & marketing information to account managers and sales reps.β’ Created reports and analyzed sales data using a BI tool.β’ Assisted in the development and management of the sales/marketing tools and reports mentioned above.
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Inside Sales AssociateInbound Call Experts Llc Jan 2013 - Mar 2013β’ Sales: Upsold and cross-sold existing clientele on relevant products and/or services based on prior purchases found within a CRM.β’ Customer Service: Ensured the customer was satisfied with software upgrades or tech support services provided.β’ Results: Reached the top 3 in sales after the 2nd week at ICE (Team size: 12+; Avg. deal size $100; ~40 deals/week). -
Intern, Sales Development & Operations (Summer Job)Jarden Consumer Solutions May 2012 - Aug 2012Usβ’ Managed multiple projects focused on content optimization with the goal of reaching/exceeding the organization's divisional Digital Commerce objectives. Digital Commerce team managed the branded websites at this time.β’ Acted as liaison between marketing and sales teams in order to collect and submit product information to each respective B2B account.β’ Kicked off keyword/SEO research project on divisional branded websites (Holmesproducts.com, bionaire.com, sunbeam.com, and more) to optimize web presence and positioning.β’ Provided Sales Support to all U.S. Account Managers and Field Sales Reps for 7 product categories, using a Sharepoint site, Telligent community, telephone, and email communications.
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Inside Sales Associate (Summer Job)All Professional Services, Llc Jun 2011 - Aug 2011β’ Generated leads and made sales using professional selling tacticsβ’ Made follow up phone calls to ensure the service had been provided adequatelyβ’ Surpassed the top sales quota each week with the company
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Intern, B2B Market Research Analyst (Summer Job)Ameriquest Transportation Services Corp Jun 2009 - Sep 2009β’ Screened two online databases (Hoovers was one) to build out an ideal customer profile.β’ Collected and analyzed data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.β’ Loaded data into Microsoft CRM for use in prospecting.β’ Ameriquest Corp. used the database in its efforts to generate additional sales and was successful in broadening its clientele
Jonathan Carlson π¨πΌβπ³ Skills
Jonathan Carlson π¨πΌβπ³ Education Details
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Florida Atlantic UniversityExecutive Mba -
Florida State UniversityMarketing & Economics
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St. Thomas Aquinas High SchoolHigh School Diploma
Frequently Asked Questions about Jonathan Carlson π¨πΌβπ³
What company does Jonathan Carlson π¨πΌβπ³ work for?
Jonathan Carlson π¨πΌβπ³ works for Crm Hacker
What is Jonathan Carlson π¨πΌβπ³'s role at the current company?
Jonathan Carlson π¨πΌβπ³'s current role is Salesforce Consultant | RevOps + GTM Systems Architect | Founder @ CRM Hacker.
What is Jonathan Carlson π¨πΌβπ³'s email address?
Jonathan Carlson π¨πΌβπ³'s email address is mf****@****msn.com
What is Jonathan Carlson π¨πΌβπ³'s direct phone number?
Jonathan Carlson π¨πΌβπ³'s direct phone number is +195469*****
What schools did Jonathan Carlson π¨πΌβπ³ attend?
Jonathan Carlson π¨πΌβπ³ attended Florida Atlantic University, Florida State University, St. Thomas Aquinas High School.
What are some of Jonathan Carlson π¨πΌβπ³'s interests?
Jonathan Carlson π¨πΌβπ³ has interest in Aerobics, Collecting Antiques, Exercise, Sweepstakes, Social Media, Technology, Home Improvement, Reading, Economics, Gourmet Cooking.
What skills is Jonathan Carlson π¨πΌβπ³ known for?
Jonathan Carlson π¨πΌβπ³ has skills like Marketing, Sales, Market Research, Management, Advertising, Social Media, Marketing Strategy, Leadership, Microsoft Office, Social Media Marketing, Sales Management, E Commerce.
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