Jonathan Acke Email & Phone Number

- Management of the Press Room- Organisation of press events- Member of the planning team

- Support to the Head of Service- Administrative support to the overall management of the Service- Organisation of meetings and missions- Management and maintenance of Service Sharepoint

- Develop and improve a VoIP management console software for distributors and customers- Conceive the Wizz website establish the console in order to make them more user friendly- Write the console's user guide in French and English- Take sales enquiries and answer potential users' questions- Contact the distributors to present the new console and participate in the sales process- Technically assist the customers, by phone or remotely, in order to help them configure their telephony software and hardware- Solve the technical and computer problems in the office- Manage a team of 3 people2006 - 2009 Projects manager VoiceONE / BrusselsEnsure the organisation, follow-up and validation of developments in order to create a management console aimed at VoIP for distributors and end usersManage a team of 6 people during the development of the console in order to coordinate tasks and respect deadlinesConceive the website's design in order to integrate the management console seamlesslyDraft the administrative documents tied to the establishment of the website (terms of use, order forms, contracts,. )Ensure the functional analysis, technical conception and fine tuning of a phone shop management softwareWrite the software's user guide in French and EnglishInstall IP telephone exchanges, computers, routers, servers, printersManage the office computers and servers and keep them up-to-date2003 - 2006 IT Support FLEXfone / BrusselsEnsure the organisation, follow-up and validation of the software development in order to create a new phone shop management softwareInstall various software and telephony hardwareTechnically assist the customers, by phone or remotely, in order to help them configure their telephony software and hardware

- Ensure the organisation, follow-up and validation of developments in order to create a management console aimed at VoIP for distributors and end users- Manage a team of 6 people during the development of the console in order to coordinate tasks and respect deadlines- Conceive the website’s design in order to integrate the management console seamlessly- Draft the administrative documents tied to the establishment of the website (terms of use, order forms, contracts,…)- Ensure the functional analysis, technical conception and fine tuning of a phone shop management software- Write the software’s user guide in French and English- Install IP telephone exchanges, computers, routers, servers, printers- Manage the office computers and servers and keep them up-to-date

- Train and support the servers (30 people)- Coordinate, support and control the kitchen personnel and waiters and waitresses (50 people)- Define server schedules

- Give new managers and servers the necessary knowledge in order to meet the restaurant chain's high standards- Follow and evaluate the results of the team during the first month to ensure the future success of the restaurant

Marketing And Management Courses

Associates, Business Administration

Secondary Education Certificate, Economics