Jonathan Ackerman Email & Phone Number

Technical lead, delivery lead and part time product manager for the airline's Conversation Platform Team which built Oscar, the airline's digital assistant and chatbot.

As part of the digital transformation effort at the airline I worked within the Customer Products and Digital Retailing group on a number of projects as an solutions architect and technical lead.These included:* Member of the digital squad focusing on Continuous Delivery* AWS architecture for layer 7 routing as part of the airline's adoption of AWS*.

The mobile futures group was a small team within the Innovations and Ventures department, tasked with investigating and prototyping different technologies and ideas. I provided architecture and development skills to the group.As part of this group I prototyped and architected the coffee ordering service that is built into the Air New Zealand app. I also.

Set up by Fonterra in 2008, GlobalDairyTrade (GDT) is an online auction platform for Fonterra and other manufacturers' globally-traded dairy products, and has become a leading price reference indicator for the industry.I was the architect and tech lead for the team that rebuilt their IT platform. The build included an internal web based event management.

The Air NZ labs team was set up to work on small and experimental projects with Innovations & Ventures department. The team worked on a number of projects, including:* Wenza - A tool to help customers find the best time to fly - http://promos.airnz.co.nz/wenza/* mPass (2nd generation) - Rebuild of the Air New Zealand mobile app, aligning the iOS and.

Auckland

Anaplan is a cloud based analytics, forecasting and planning platform. I was the architect and tech lead for the team that built the service delivery platform (SDP). The SDP provided all the non-core functionality of the product, namely:* website and content management* online help* identity management* customer sign up* customer self-service tools*.

Founding member of the ISIS team which morphed into the Innovations & Ventures department.Architected (and coded parts of) such things as:* ISIS booking and quoting engine* Grabaseat* airnz.mobi* mPass* Self Service Gateand numerous other projects.

10 years working as a consultant largely in the architecture and software development space. Worked with Carter-holt-harvey, Vodafone, Tower, Vero, Air New Zealand and various other companies.

I worked on a large number of projects for Vodafone, including:* Manage Your Account - I upskilled and team lead a mixed team of Vodafone & Optimation staff to build Vodafone NZ's first web based self-service portal.* Infobus - Vodafone's first use of message oriented middleware to broadcast business events between systems* Knox/LUD/UMS - Architecture.

The first of many engagements with the airline. I was initially brought in to help document and formalize the airlines web platform and technologies.This was followed by the delivery of an internal flight information systems (AFIDS) and the extension of this to the Internet for public consumption (IFIDS).I was also the architect and tech lead for the build.

My first official role as a solutions architect. I was brought on board to rearchitect a PowerBuilder based on-line grocery ordering system (used by Woolworths, now Countdown) as a web based solution.Apart from the customer front-end the solution included:* a web based back-office system* message oriented middleware (MQ Series based) for integration with.

The majority of my work for CLEAR (now Vodafone) was with their Networks software development team.My focus was on building telco switch management software (large C++ app) and network records systems (in Delphi/VB 6.0). I also worked on the delivery of call records via the Internet which replaced the floppy disk mailouts the company used at the time.At.