I am a results-driven program specialist with a passion for community engagement, event management, and sound design. My career centers on creating innovative programs that connect people and drive positive change.At the City of Dallas, I coordinate over 50 programs annually as a Library Program Specialist. I lead outreach efforts that have increased community participation by 25%, and I build strategic partnerships that reach over 500 participants per quarter. These experiences have strengthened my skills in leadership, communication, and project management, helping me excel in fast-paced, collaborative environments.Before this, I managed large-scale operations as a Lead Testing Center Proctor at the University of Texas at Dallas. I supervised daily testing for over 1,200 students, led a team of 15 proctors, and implemented improvements that boosted productivity by 23%.My background in Arts & Technology has equipped me with technical expertise in sound design. I create cohesive audio experiences that enhance multimedia projects, applying the same focus and precision that I bring to program management.Skills:• Program Coordination & Management• Community Engagement & Outreach• Event Planning & Execution• Sound Design & Audio Production• Leadership & Team Management• Strategic Partnership DevelopmentOutside of work, I produce music, stay active, and spend time with friends and family. My passion for hip-hop music inspires my creative work and energizes my professional endeavors.I am eager to connect with professionals who share my dedication to innovation, creativity, and community building. Let’s explore how we can collaborate or how I can contribute to your team’s success. Feel free to reach out!
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Lead Testing Center ProctorThe University Of Texas At Dallas Jun 2019 - May 2022Richardson, Texas, United States• Monitor and successfully administer exams for approximately 1200+ students each day while upholding the integrity of the testing center.• Designed and created student locker cards and staff identification badges to help render excellent service to students.• Trained and mentored new employees to maximize team performance.• Maintained a secure and positive environment conducive to testing.• Maintained compliance with test center policies, practices, and procedures.• Supervised and administered exams for 1200+ students daily, ensuring operational integrity and providing a structured environment that supports student success and leadership development.• Planned and executed daily schedules for 15+ proctors, leading training initiatives to enhance team performance and operational efficiency.• Evaluated 30+ employees through surveys and office hours, assessing strengths and overall skills, improving tasks' productivity by 23% daily.(Position held intermittently from June 2019 to May 2020 and from August 2021 to May 2022). -
Shift ManagerPizza Patron Sep 2017 - May 2019Dallas, Texas, United States• Trained and mentored new employees at Pizza Patron to maximize team performance.• Exhibited a calm demeanor during high-volume periods to ensure smooth store operations.• Collaborated with coworkers to enhance customer service.• Managed money, balanced tills, processed credit card payment batches, and prepared bank deposits, maintaining 99% accuracy.• Increased operational efficiency by 20% through process optimization and team mentoring, underscoring leadership in driving productivity and resource management. -
Warehouse LeadLivestock Supply Co Feb 2017 - Aug 2017Hutchins, Texas, United States• Assisted warehouse manager during busy periods while developing new skills and boosting warehouse efficiency.• Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders, and pricing needs.• Maintained top performance standards while working in a hot warehouse environment.• Identified key issues and implemented operational improvements that elevated productivity by 25% on critical equipment to meet customers' demands.• Maintained and built relationships with 100+ customers daily, providing exceptional customer service and efficient product deliveries daily, which translated to a customer satisfaction rating score of 97%.• Captured and developed 50+ promotional visual and written social media content, contributing to strengthened customer relationships and brand loyalty. -
Team MemberPizza Patron Jul 2015 - Jan 2017Dallas, Texas, United States• Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction.• Collaborated with team members at different stations to meet production goals efficiently.• Maintained clean and safe work areas to promote team safety and productivity.
Jonathan A. Education Details
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Design And Applied Arts
Frequently Asked Questions about Jonathan A.
What is Jonathan A.'s role at the current company?
Jonathan A.'s current role is Library Program Specialist | Community Engagement and Educational Programming.
What schools did Jonathan A. attend?
Jonathan A. attended The University Of Texas At Dallas.
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