Jonathan Baker Email & Phone Number

Naperville, Il, Us

Midwest

Developed monthly, quarterly, and yearly sales goals Coordinated sales meetings, cold calls, and travel schedule to maximize efficiency while prioritizing key accounts and targetsConnected with decision makers to provide expertise and solutions in order to increase sales and improve customer experienceAssisted sales managers in training and mentoring new employees

Austin, Texas

Accountable for setting and achieving overall sales and performance targets through the establishment and maintenance of business relationships with new and existing clientele. Work directly with customers to determine the best products for their needs, providing personalized advice, and clearly communicating all brand/store policies and processes to ensure satisfaction and a positive experience.Regularly included in the design and delivery of presentations for specialized events, assisting in the planning and execution of trunk shows, sales, brand-specific events, and loyalty programs. Proactively identify and communicate inefficiencies or short-comings in departmental operations, setting the tone and direction for improved sales, service, and performance.Ensure accuracy and organization of customer order details, verifying information across database, spreadsheets, and sales logs as needed. When needed, support the coordination of travel for special events, company initiatives, or assistance for other retail locations.Place and receive customer and inventory orders, maintaining proper inventory per customer requests, internal purchase patterns, and market trends.Aid coworkers in the maintenance of workflow during fast-paced high-traffic periods, contributing to the delegation and follow-through of tasks, training for new employees, and development of existing staff on new product lines, brands, or internal procedures.

Nashville, Tennessee

Took the initiative in spending quality time with each customer, exploring and defining solutions that directly met their needs and exceeded expectations.Drove customer retention and revenue performance through relationship building. Utilized open communication and positive influencing skills to overcome obstacles associated with luxury price points, with an emphasis on demonstrating quality, craftsmanship, and longevity of the products. Recognized for fostering high-level customer care, providing timely follow-up after closing each sale to ensure client satisfaction.

Succeeded in equipping future leaders for advancement through strategic analysis and identification of knowledge gaps with the subsequent design of managerial-level professional development programs. Employed exceptional customer service and maintained key performance indicators to exceed monthly sales targets regularly. Maintained accountability for the scheduling, direction, and review of daily operations - an all-encompassing role that touched on sales, marketing, relationship building, project management, and financial analysis/review.

Master Of Arts (Ma), Learning And Teaching

Computer Software Engineering

Bachelor Of Arts (Ba), Spanish Language Teacher Education