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Being quite an adventurous and energetic person, I started college without a clear path for my career. Like many college students, I needed a side job to make ends meet. I ended up finding what I didn't think I needed at the time, an amazing business mentor and friend by responding to a “Yard Help Needed” classified ad. My weekend yard work soon included early breakfast chat sessions and being taught about Steven Covey's 7 Habits, leadership, and business strategy. My unwitting mentor helped me find direction and still, I find myself going back to not only his business advice but his wisdom on life in general. Yard work (and mentorship) ultimately led to an internship kickstarting my career in software development, interfacing with service providers in the collections & financial services industry. A few years later, I was leading the software development team and ultimately the product's direction. My next adventure allowed me to see the industry from another perspective, fully understanding the importance of specialty services for companies to consume. Here I was able to showcase my skills into published works, speaking engagements, and receiving industry recognition. Most recently, I joined a collections agency. Working on the core platform, a service provider, and now an agency has enabled me to gain a holistic understanding of the collections and financial services industry. After 20 years of business experience, I find that the challenges get more complex, the teams I am leading are thriving, and the strategic solutions implemented improve operational efficiencies ultimately driving revenue growth. Continuing to blend my love for technology and fostering relationships with people, my career has evolved from writing code, to leading projects and teams, including presenting my experiences in a public forum. Whether it’s a new network connection, a new innovation, or a new challenge, they will all be met with positivity and excitement. If you’re interested in learning more about my professional journey, let’s connect!!!
Williams & Fudge, Inc.
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Chief Technology OfficerWilliams & Fudge, Inc. Nov 2024 - PresentRock Hill, Sc, Us -
Vp Of TechnologyWilliams & Fudge, Inc. Jul 2018 - Nov 2024Rock Hill, Sc, Us -
Vice President, Product And Business DevelopmentRevspring Jan 2016 - Jun 2018Nashville, Tn, Us -
Director, Product/Customer InnovationRevspring Jul 2014 - May 2018Nashville, Tn, UsResponsible for creating the vision for products & services focused on the Account Receivables Management (ARM) market, new product development, fostering innovation (internal/ external), and partner management. -
Director, Customer Technology TransformationRevspring Jul 2013 - Jul 2014Nashville, Tn, UsResponsible for leading the Account Management Team, improving overall team efficiency, and growing/retaining revenue. Established a customer satisfaction program using the New Promoter Score (NPS). -
Business AnalystRevspring Apr 2010 - Jul 2013Nashville, Tn, UsPrimarily responsible for interface partner relationships, project management, and product management. Managed multiple high profile projects utilizing various technologies. -
Program Manager, Engineering Supervisor (Link), Systems Analyst (Link)Finvi May 2001 - Apr 2010Muncie, In, UsProgram Manager (2009 – 2010)Responsible for driving the technical vision, design, and implementation of the Connect Savvy product. Authored technical specifications, including envisioned usage cases, customer scenarios, and prioritized requirements lists. Lead a team of on-site and off-shore resources utilizing clear communication and teamwork to deliver results in aggressive time frames.Link Development Supervisor (2004 – 2009)Lead a team of up to ten engineers delivering data services for the health care and debtmanagement industries. Continually focused on increasing product revenue by deliveringquality solutions. Project, cost, and team management were key contributors to leading thisteam. Pushed team to follow development best practices which lead to minimal number ofissues and allowed team to focus on increasing profitability. Main technical contact for the Linkproduct working with 25+ data service vendors.Systems Analyst (2001 – 2004)Programmed software solutions for Link, FACS, and Artiva aimed at the debt managementindustry. Programming solutions included data mapping, communication interfaces, andapplication integration. Utilized problem solving skills to troubleshoot issues and quickly deliversolutions.
Jon Balon Skills
Jon Balon Education Details
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Ball State UniversityComputer Science
Frequently Asked Questions about Jon Balon
What company does Jon Balon work for?
Jon Balon works for Williams & Fudge, Inc.
What is Jon Balon's role at the current company?
Jon Balon's current role is Technology leader bringing ideas to life using rapid transformation, agile management and creative problem solving to achieve long-term success..
What is Jon Balon's email address?
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What is Jon Balon's direct phone number?
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What schools did Jon Balon attend?
Jon Balon attended Ball State University.
What skills is Jon Balon known for?
Jon Balon has skills like Software Development, Business Analysis, Leadership, Project Planning, Strategic Planning, Requirements Analysis, Process Improvement, Team Building, Product Development, Visio, Sdlc, Project Management.
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