Customer Interaction Suite (CIS) Business Unit focuses on providing solutions and services related to customer interaction, such as contact centre software, omni-channel communication solutions such as SMS, WhatsApp Business Platform, Push notifications, Email, Voice, etc.

Account management of Sky selling consultancy and digital transformation services and pull-through managed service and outsourcing opportunities for Cognizant. New logo account acquisition with focus on retail, CPG, travel, hospitality, and media. Signed three net-new clients in retail and hospitality in first twelve months.Business development and client relationship role identifying opportunities for enterprise transformation and value creation via Generative AI, data analytics, DevOps, Agile ways of working, security, cloud optimisation and FinOps. Cloud build and migration, application modernisation, in partnership with hyperscalers, AWS, Azure, and GCP.Contino (a Cognizant company) is a leading transformation consultancy that helps large, heavily-regulated enterprises to become fast, agile and competitive.

MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. Its products and solutions are the foundational building blocks to business communications across preferred channels, like SMS, Voice, WhatsApp, WeChat, Messenger, Email and more.24sessions from MessageBird: Focused on B2C video chat applications for MessageBird ‘24sessions’ business unit including ‘Video Banking’ (Nationwide Building Society) and Retail applications (Holland & Barrett customer video consultations).

Our AI-driven speech intelligence is designed for organizations seeking to know and serve their customers better. Reporting directly to the CEO, responsible for all sales activity and GTM strategy for Contexta360 into the UK and Ireland. Providing speech and text analytics, real-time agent support into BPOs, and Enterprise accounts with 250+ seat contact centre operations. Speech Intelligence & AI-driven Insight - Speech-to-text | Text-to-understanding | Understanding-to-insight and action - CX, Speech Analytics, AI, NLP, Omnichannel solutions

Responsibility for Financial Services and Insurance accounts in UK & Ireland for Communications Global Business Unit (CGBU) at Oracle. Ensuring their success with UC strategy, contact centre transformation, CX, deployed on-premise, hybrid and cloud.

Personally responsible for securing three of Vidyo’s Top 10 global accounts ranked by lifetime revenue as new customer acquisitions for Vidyo. Closed $5 million of revenue with a major UK bank to video-enable contact centre agents for their ‘Video Banking’ channel.Major Account Manager for UK & Ireland primarily focused on Financial Services sector. Develop business propositions and campaigns to promote applications for video conferencing in customer engagement to address “Video Banking” B2C use cases and requirements.

Collaboration Sales Specialist with responsibility for selling the complete Cisco collaboration product portfolio including Telepresence, Video Conferencing, Contact Centre, VDI, Enterprise Social Software. Enterprise accounts in Finance and Professional Services sector.

Market leader for Telepresence and Video Conferencing solutions.High-touch sales role focused on major accounts in Professional Services, Property and Media sectors.TANDBERG was acquired by Cisco in April 2010.