Jonathan Beer Email & Phone Number

Warminster, Pa, Us

Bala Cynwyd, Pa, Us

Bala Cynwyd, Pa, Us

Philadelphia, Pa, Us

Reported to Senior Human Resources Director, providing Human Resources leadership to front line employees and leadership teams, supporting Comcast Cable’s state of the art, first of its kind, 350-seat CommOps Dispatch Center of Excellence.Delivering consistent employee relations and performance management solutions. Execution of creative and tested employee engagement & development initiatives. Hands on leadership consulting and training on the topics of:  performance management,  talent assessment & management,  employee development & engagement,  internal promotional hiring/career progression,  Employee Resource Group (ERG) engagement,  employee recogntionJudicious management of core HR functions such as:  leave administration & workplace accommodations,  recruiting, hiring and promotion practices,  training & development,  compensation administration,  policy/procedure interpretation & guidance,  support of regional, divisional, and corporate initiatives

Philadelphia, Pa, Us

Reporting to Regional Senior Human Resources Director, supported 600+ Engineering and CommOps employees and front line leadership teams with Regional HR Generalist Support across 30+ locations and three states (PA, NJ, DE). Collaborated with Engineering leadership team to adapt and launch a career progression plan, including 6 progression steps. Helped develop framework and gain approvals to pilot program. Nominated and Attended Comcast's Northeast Division Linked 2 Leadership 6 month training program.Responsibilities included:  Employee Relations,  Performance Management,  Change Management,  Employee Engagement, Leave Administration, and  Regional Project Support.

Philadelphia, Pa, Us

Reporting to Regional Senior Human Resources Director, supported 600+ Engineering, Construction, Finance, Retail, Supply Chain, and IT employees and front leadership teams with Regional HR Generalist Support across 30+ locations and three states (PA, NJ, DE). Assisted Leadership with Office Consolidation support working towards Comcast’s Retail Store Transformation and praised for streamlining several Regional processes to increase employee satisfaction with benefits. Successfully collaborated with Supply Chain Leadership, Sr. HR Director and Peer Generalist to roll out Career Progression Plan to front line Supply Chain Employees.Responsibilities included:  Employee Relations,  Performance Management,  Change Management,  Employee Engagement, Leave Administration, and  Regional Project Support.

Philadelphia, Pa, Us

Reporting to Regional Human Resources Director, supported Comcast's Northeast Philadelphia Customer Care Call Center with HR Generalist Support for 150+ front line employees and leadership teams. Lowered Leave of Absence days lost through effective leadership training and employee communication which increased call center's contact rate. Successfully partnered with Site Leader to increase employee engagement survey satisfaction YOY through effective leadership performance management.Responsibilities included:  Employee Relations,  Performance Management,  Change Management,  Employee Engagement,  FMLA Leave Administration, and  Regional Project Support.

Philadelphia, Pa, Us

Reporting to Regional Human Resources Manager, supported Comcast's four Bucks County, PA Technical Operations Offices with HR Generalist Support for 300+ front line employees and leadership teams. Maintained zero union petitions throughout four work sites due to regular visibility and communication with varied employee work teams. Successfully partnered with Site Leaders and Safety Manager to increase employee engagement survey satisfaction over three years through ongoing action planning and employee engagement initiatives.Responsibilities included:  Employee Relations,  Performance Management,  Change Management,  Employee Engagement,  Union Avoidance,  Workers Compensation, and  Regional Project Support.

Plymouth Meeting, Pa, Us

Reported to Director of HR providing full-cycle administrative, recruiting, employee relations and HR generalist project support to outbound call center leaders and employees, including employee population of 150 to 250 Account Representatives, Client Services and Administrative staff members. Served as site coordinator and auditor for all biweekly payroll, commission, and paid time off tracking.

Bachelors, Communication Studies With A Career Concentration In Human Resources

Completion Of The Professional Human Resources Management Program, Phr Attained