As a seasoned technology strategist, I am deeply passionate about driving organizational success through Internet and enterprise architecture, people, processes, and tools. I do program, project, and risk management. Recently, I have led a large AWS, Oracle NetSuite, Salesforce migration project.Let me know how I might help you realize your objectives.Program Management | Enterprise Architecture jonathan@kangolabs.comOn Understanding ScaleMy journey began at core Internet scale, doing data center and network service buildouts for a US Tier-1 ISP core team. I deployed everything from POTS lines to OC12s and SS7 switches to peering. I learned how to get lots of bits and bytes from point a to point z. (Nvidia was one of our customers.)Then, it continued up the stack to APIs, business logic, and UX/UI of applications, and, eventually, virtualization, i.e. XaaS. I've led large-scale system integrations/migrations, analyzed processes, resolved blockages and challenges, and meticulously managed risk for on-prem and cloud. (ILECS, CLECs, RBOCS, FinTech, etc.)Recently, I've done cross-functional program leadership work from standardizing virtualized network functions to harnessing the power of AI/ML, big data, and telemetry to improve CX operations. (AT&T, Tier-1 Cable Provider)Navigation Is RequiredMy foundational capabilities are in bridging the gap between business strategies and the nitty-gritty of technical execution, navigating from the abstract to results using enterprise architecture, feedback loops, clear communication, alignment, and a laser focus on results.Values Are Not TechnicalLeadership, to me, is not about titles—it’s about impact, collaboration, mentoring, and confidence building. In the process toward making an impact, I value diversity, integrity, and a bias toward action as the cornerstones of success.Real Impact Is Measurable✦ CSAT/Employee Engagement✦ Adoption✦ Digital Transformation✦ Process Stabilization✦ Top/Bottom-line Growth✦ Ecosystem Health & ResiliencyTechnology Services✦ Program Management✦ Risk Management✦ Change Management✦ Technical Engagement✦ Service Management✦ Lifecycle Management ✦ Transformation Advisory✦ CX Operations Advisory Intake, Governance, Processes, & Tooling✦ PMO✦ In-Person/Virtual Workshop Facilitation✦ SAFe✦ Transformation Management✦ Community EngagementAT&T, Tier-1 Cable Provider, FirstData, GCI, FairPoint, Cycle30, Cricket Wireless, Cox Business, Apple, Walmart, HP, WPP, Smithfield Foods, Dole, LFNetworking, Crawford & Company