Jonathan Bender

Jonathan Bender Email and Phone Number

IT Director @ City of Ravenna, Ohio
ravenna, ohio, united states
Jonathan Bender's Location
Greater Cleveland, United States
Jonathan Bender's Contact Details

Jonathan Bender work email

Jonathan Bender personal email

n/a
About Jonathan Bender

Plan out the network - put the pieces in place - plug it in - watch it go! After working on helpdesk to see how things work I am now living networking making things work. From firewalls to switches I'm raring and ready to learn and make it work.

Jonathan Bender's Current Company Details
City of Ravenna, Ohio

City Of Ravenna, Ohio

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IT Director
ravenna, ohio, united states
Website:
ravenna.oh.us
Employees:
39
Jonathan Bender Work Experience Details
  • City Of Ravenna, Ohio
    Director Of Information Technology
    City Of Ravenna, Ohio May 2024 - Present
    - Create and implement an IT strategy aligned with the organization's objectives.- Develop and manage the IT department's budget, ensuring cost-effective solutions.- Oversee the design, implementation, and maintenance of the company’s IT infrastructure.- Plan and execute system upgrades and technology integration projects.- Develop and enforce cybersecurity policies to protect company data and IT systems.- Ensure the IT operations comply with relevant laws, regulations, and industry standards.- Ensure the provision of effective technical support and troubleshooting services to end-users.- Lead and manage IT projects from inception to completion, ensuring they are delivered on time and within budget.- Work closely with other departments to understand their needs and deliver appropriate IT solutions.
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  • Qualityip
    Network Engineer
    Qualityip Sep 2022 - May 2024
    Kent, Ohio, United States
    - Review and Asses Network infrastructure to meet compliance guidelines such as CMMC , FIPS, HIPPA. - Develop roadmaps, project planning, and POA&Ms for compliance.- Work with multiple teams to develop SOPs, documentation, and standardized deployments. - Configure , Deploy, and Document Network Equipment for clients including Cisco, Meraki, Unifi, Fortigate, and Sophos.- Address networking issues via remote control systems or on-site as required.- Continuous training and research into specialties utilizing coursework or internal lab.
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  • Qualityip
    Remote Helpdesk Technician
    Qualityip Jul 2019 - Sep 2022
    Kent, Ohio, United States
    • Handle incoming calls, create tickets, resolve issue on first touch or escalate tickets based on need or specialty. • Handle basic to intermediate administration of AD (on/offboarding), O365 mail/licensing, Adobe licensing, Server maintenance, Sophos Alerts, Disk Alerts• Research issues via existing tickets, documentation, or SOP. If none exists, create it by working with end user and/or vendor as needed.
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  • Qualityip
    Onsite Support
    Qualityip Sep 2018 - Jun 2019
    Kent, Ohio, United States
    - Took care of all on-site needs not limited to and including - Vendor support, PC deployment / replacement, Storage and asset tracking.- Worked with Officers to support in-vehicle equipment such as Cradle Points and MDTs - Replaced server / networking equipment as needed - Coordinated higher level scheduling / communication with Account Manager for vendors, equipment and change requests.
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  • Key Corporate & Commercial Bank
    Kto Enterprise Resolution Specialist
    Key Corporate & Commercial Bank Dec 2017 - Jul 2018
    Brooklyn
    • Handle up to 45 calls per day, create tickets, have first touch resolution or escalate ticket based on existing documentation protocol
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  • Babcock & Wilcox
    End User Support Specialist Intern
    Babcock & Wilcox Jul 2017 - Nov 2017
    Barberton, Ohio
    • Utilizing a PXE environment, setup and deploy multiple machines at once, installing specialized software or tools based on department. • Deploy, document, and cleanup new or existing hardware on site with end users • Visit end users at desk to troubleshoot issues
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  • 宁波诺丁汉大学
    Student Intern
    宁波诺丁汉大学 Nov 2016 - May 2017
    Ningbo, Zhejiang, China
    Helped with daily responsibilities in conjunction with other team members Designed and implemented email campaigns, brochures, and other design and marketing tasks as neededUpdated social media accounts with relevant stories and other marketing material Aided others with data input, data creation, and proofreading
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  • Meten English
    Foreign Language Teacher
    Meten English Aug 2014 - Apr 2017
    Ningbo, Zhejiang, China
    Plan lessons according to daily schedule and provided materials. Contribute to marketing, events, and continued communications with students.Help to recruit students through events and testing. Provide assistance to students as needed during office hours. Awarded: Best Teacher in Ningbo 2016
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  • Actionlink
    Technical Support
    Actionlink Feb 2013 - Aug 2014
    Akron, Ohio
    Answer and Log calls from field agents, while providing assistance and guidance with projects in the field. Help to create, revise, and implement instructions for use in projects. Create and maintain databases or other materials per client request. Contribute to weekly meetings with project leads concerning the status of their project and any other relevant information.
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  • Marketstar
    Google Specialist
    Marketstar Oct 2012 - Jan 2013
    Canton, Ohio Area
    Introducing customers to a new product, helping to build brand awareness. Assisting customers to find the best product to fit their needs and helping them to achieve that goal even if it means assisting them (if there is time) with other products. If assisting them with other products, still encouraging them to use the available products that can be implemented on other devices such as google docs, sheets, etc. Keeping track of customer data including foot traffic and pre-orders.
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Jonathan Bender Skills

Technology Chrome Os Video Games Troubleshooting Japanese Culture International Studies Customer Service Microsoft Word Consumer Electronics Public Speaking Research Training Management Microsoft Office Editing Social Media Event Planning Social Networking Leadership Teaching Foreign Languages Sales Chinese

Jonathan Bender Education Details

Frequently Asked Questions about Jonathan Bender

What company does Jonathan Bender work for?

Jonathan Bender works for City Of Ravenna, Ohio

What is Jonathan Bender's role at the current company?

Jonathan Bender's current role is IT Director.

What is Jonathan Bender's email address?

Jonathan Bender's email address is jo****@****tar.com

What schools did Jonathan Bender attend?

Jonathan Bender attended The University Of Nottingham Ningbo China, Kent State University, Mount Union College, Michigan State University.

What are some of Jonathan Bender's interests?

Jonathan Bender has interest in Politics, Science And Technology.

What skills is Jonathan Bender known for?

Jonathan Bender has skills like Technology, Chrome Os, Video Games, Troubleshooting, Japanese Culture, International Studies, Customer Service, Microsoft Word, Consumer Electronics, Public Speaking, Research, Training.

Who are Jonathan Bender's colleagues?

Jonathan Bender's colleagues are Jennifer Collier, Chelsea Gregor, Cmc, Amy Wilson, Lilian Kolodziej, Robert Dudley, Cynthia Stone, Kemberly Cipriano.

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