Jonathan Benedick Email & Phone Number

Houston, TX, US

- Responsible for Technology Partner Integration Work across all market Segments- Identify Technologies and Products that align with Wasabi's Product lines- Create and Implement processes to integrate solutions into the Wasabi TAP Ecosystem- Create Technical documentation detailing the integration of third party apps with Wasabi- Work with Strategic.

• Engaged with Security Integrators and End Users providing professional presentations
• Effectively manage the sales process from lead development to accepted proposal
• Collaborate with internal Sales team to ensure products provide best possible customer experience and add value
• Coach Sales team and provide feedback on offered Services, Development work, and implementations of new products and features
• Provide monthly Sales Engineering training to internal Sales Team

- Engaged with Sales Team to Technically Advise on appropriate BCD product solutions to meet customer needs- Demonstrate and Explain Hybrid Cloud Technology and Cloud Storage Options- Engaged with Development team to assist with QA and Testing of VMS Integrations/PlugIns- Engage with Integrators and Consultants on BCD's Software Integrations for VMS.

Houston, Texas

- Windows Server Analyst working on Agile team completing server and network global operation projects- Work jointly with local resources to procure, deliver, and install server hardware- Ensure health of servers, storage and back-up devices with 100% compliancy- Load Windows server OS & configure server with required software & patches- Ensure.

Houston, Texas

• Lead windows server administrator working on a team of 6 managing customer’s virtual and physical servers for multiple commercial companies across different industries to include Oil & Gas as well as Houston area.
• Provided in house IT support to include Active Directory and Virtual Server management and remote IT assistance for Project Managers and Field technicians
• Configured, managed and troubleshot Access control and Video Management Security systems
• Provided remote and on-site IT support troubleshooting and analyzing hardware and software issues across multiple devices to include servers, switches, desktops and phones
• Consistent day to day hands on experience in troubleshooting Dell PowerEdge and HPE Proliant Servers, PBX and Asterisk phone systems, Cisco Switches and Vsphere environments

Macdill AFB, Florida

• Build and maintain 400+ server environment to include Domain Controllers, DNS, and DHCP servers across multiple domains
• Create and manage GPOs for entire Enterprise to include Servers and Administrative rights
• Provide Tier 3 AD/DNS support for deployed servers located around the globe
• Patch/Update servers via SCCM based on ACAS vulnerability reports

Macdill AFB, Florida

• Tier 2 System administrator for HQ SOCOM Data Center to include Active Directory, DNS, Exchange and Lync
• Service 55K+ joint service military and civilian users across multiple AORs Worldwide
• Monitor physical and virtual server status with VM VSphere client, SolarWinds, and MS SCOM
• Resolve Flag Officer, Special Executive Service, and VIP user client/server outages
• Liaise with other service towers at SOCOM; Service Desk, Desktop computing, Networks, and Information Assurance
• Update senior leadership and watch officer regarding Data Center critical and high priority service outages, degradations, authorized service interruptions, and hazcons

Ramstein AB, Germany

• 1st Combat Communications Squadron
• SME for establishing/maintaining mobile data networks utilizing 24 virtual Windows 2008 servers, 2 SANs, 2 ESXi servers, and 2 McAfee Firewalls/Gateways
• Managed the readiness and maintenance of 15 mobile networks valued at over $17M with 100% success
• Installed and operated secure and non-secure data services to over 3000 users across multiple countries
• Led and provided oversight for 20 training personnel on Windows Server basics and features of the operating system; trained over 100 tasks resulting in a 99% pass rating
• Inventoried and maintained over 1700 pieces of organizational equipment spread across multiple countries with 99% accountability

Osan AB, Korea

• 694th Intel Support Squadron
• Administered 11 critical intel servers and 900+ secure and non-secure users accounts
• Resolved 700+ customer support jobs while overseeing 270 computer systems
• Managed and conducted incoming/outgoing message server processing for 25K + intel reports with 99.9% success rating
• Led continuous administration and operations of primary intel switches and servers while monitoring physical/logical lines of reliability for data links and circuits

Lackland AFB, TX

• 543rd Intel Support Squadron
• Established and configured secure and non-secure intel networks for $800M National Security Agency building
• Subject Matter Expert technician completing 2000+ trouble tickets while administering four different Intel networks while maintaining five network servers to include mission support software and printers
• Managed 2500 user accounts while maintaining responsibility for repairing and patching 500+ client systems
• Installed and maintained 250 VMWare desktops enabling 1000 users access to 4 different Intel networks
• Managed and trained 30+ personnel on Windows file permissions ensuring 100% security and integrity of 1.5 TB file information server

Bachelor Of Applied Science (Basc), Information Technology-Network Administration

Associate Of Science (As), Computer Information Technology

Associate Of Science (As), Information Technology