Jonathan Betts Email & Phone Number

Cambridge, Gb

Cambridge, Gb

Appointed to expanded role for design and execution of strategy to scale business globally. As a member of the exec team I lead the sales, marketing, customer success, partner and product teams delivering data tools and software into AI/drug discovery and development markets in commercial, government and academic markets across US, Europe and Asia. I also champion the integration and evolution of organisational culture to match the values and behaviours or our people with the rapidly changing market environment.

Cambridge, Gb

Charged with revitalising CCDC's commercial operations, I conceived and executed a dynamic business development strategy that achieved a commercial turnaround by identifying and developing areas of differentiated customer value, developing new market segments and building a customer-oriented team structure and processes. This encompassed the full P&L for sales, marketing, and customer success, I navigated the intricacies of a global data-driven drug design and informatics enterprise, serving clients across 80+ countries.Collaborating closely with the CEO and executive team, I engineered and operationalised a comprehensive strategy geared towards sustained growth and transformative results. Central to our success was the establishment and integration of a high-performing commercial team. This involved pioneering commercial level relationships, new product developments while revitalising existing lines, thereby solidifying and acquiring clients within the pharmaceutical, biotech, chemical, and AI sectors.

Birmingham, Gb

Following acquisition of Science Warehouse by Advanced I was responsible for continuity of customer experience, account retention and growth. I led the integration of the customer success and support teams, and migration of the Science Warehouse client portfolio and partner network into the Advanced ecosystem. The team's efforts resulted in exemplary customer satisfaction evident in class-leading Net Promoter Scores (NPS) results.

Leeds, West Yorkshire, Gb

Following Mercia Technologies’ investment I joined new management team to develop the partnership network and customer success function. Continuous improvement in customer experience resulted in high customer satisfaction (NPS) and retention with reduced net churn, gross churn and logo churn.The strategic alliances programme was critical to extending channels to market and acquisition of partners with complementary products to enhance customer value. Working closely with technology partners innovative AI and SaaS solutions were launched including Spend Science, SRM and Invoice Capture.

Leeds, West Yorkshire, Gb

In this role I developed and executed sales and marketing strategy. Starting with the management team doing sales to building a S&M team on the back of successful revenue delivery with average annual sales growth of 30% over six years. This took the business from loss-making to profit and multi-million revenue through new customer acquisition. Building and developing a team and creating a thriving community of customers, vendors and partners.

Leeds, West Yorkshire, Gb

Following restructuring and refinancing of the business we began with a skeleton staff of six to rebuild customer trust and grow organically working closely with our VC backers. We built a strong reputation for a market-leading product and signed some of the major brands in the industry.

Leeds, West Yorkshire, Gb

Together with my cofounder built business from scratch raising £7M in first round investment. This included recruiting a management team, building a software platform, developing and implementing commercial strategy. We launched a highly disruptive offering which faced fierce competition from incumbents. The support of our visionary early-adopter customers helped to drive the business forward.

I worked with a team of academic scientists to create a business plan and secure start-up funding for this biotech company offering polymerase assays for drug discovery. The company successfully span out from the university and raised further investment prior to acquisition.

Established spinout company and secured initial funding for business to engineer proteins (anticalins) for controlled release of hydrophobic molecules in applications such as drug delivery.

This was an exciting role working with university scientists on a whole array of opportunities to identify technologies with commercial potential, create and execute go-to-market plans for licensing intellectual property. I worked across biotech, FMCG and pharma on licensing deals and established three spin-out companies including Science Warehouse which I joined full time.

Ann Arbor, Mi, Us

I worked on multiple leading-edge research projects in the Nabel Lab on AIDS virus regulation and intervention strategies. HIV is super-smart in embedding itself within human cells and then hijacking cellular machinery to drive its replication. This includes some of the same inflammatory signalling pathways that I had researched in London. During my time in Michigan I became increasingly interested in applied research and how discoveries could be commercially taken to market.

Swindon, Gb

I was the first to discover that inflammatory cytokines synergistically activate amyloid gene expression. I secured backing for this project to explore the mechanisms behind this with the longer term aim of identifying therapeutic interventions for reactive amyloidosis.

Phd, Biochemistry

Master Of Business Administration (M.B.A.), Strategic Management

Mcim, Marketing

Bsc, Cell & Molecular Sciences