Jonathan H. Email & Phone Number

Satellite Beach, Florida, US

• Utilize Salesforce automation tools with expertise to streamline internal workflows, resulting in heightened operational efficiency and improved data integrity, facilitating informed decision-making and fostering.
• Play a key role in project planning and scope definition, ensuring alignment with program schedules and broader objectives to effectively address client requirements.
• Exhibit effective communication abilities in interacting with stakeholders, skillfully collecting vital information during project initiation to inform strategic planning and guarantee harmony with client needs and.
• Maintain vigilant oversight of project timelines and budgets, implementing proactive measures to uphold financial constraints and ensure prompt delivery of project milestones in line with organizational goals.

New Braunfels, Texas, US

• Oversaw project management, including timelines and resource allocation to foster streamlined project execution and timely deliverables.
• Crafted and delivered articulate, audience-tailored communications and reports, adeptly adapting content to meet the diverse needs of stakeholders and foster comprehensive understanding.
• Exercised utmost discretion in handling sensitive data, ensuring confidentiality and upholding stringent data security protocols to safeguard organizational interests.
• Facilitated the reconstruction of a pivotal information hub for campaign members, enhancing accessibility to crucial resources and bolstering organizational efficiency.
• Entrusted as the company's representative to liaise with clients, facilitating transparent discussions on experiences, challenges, and opportunities for enhancement.

Atlanta, GA, US

• Led cross-functional teams in project management initiatives related to HR processes, such as recruitment drives, onboarding programs, and employee training initiatives, ensuring timely completion and alignment with.
• Optimized HR operations by conducting regular needs assessments to identify gaps and areas for improvement in recruitment, training, and employee development strategies, leading to targeted interventions and enhanced.
• Interviewed hundreds of job applicants across diverse positions, employing effective questioning techniques to assess qualifications, cultural fit, and potential for success within the organization.
• Streamlined interview processes by implementing standardized interview templates, evaluation criteria, and assessment tools, resulting in increased efficiency and consistency in candidate evaluation.
• Proposed a revamped hiring procedure aimed at slashing time expenditure by 40% and diminishing the expense of onboarding new recruits by 70%, achieved through the transition of safety and training modules to an online.

• Established and led a non-profit organization dedicated to aiding military veterans in transitioning to civilian life by connecting them with national resources.
• Devised essential operational structures and processes to ensure efficient functioning of the organization.
• Conducted in-depth research and analysis to identify gaps in meeting veterans' general needs, contributing to a deeper understanding of the challenges they face during re-assimilation.
• Collaborated with engineers to conceptualize and develop a database and web tool to centralize and streamline access to over 55,000 veteran services across the nation.
• Developed and implemented a detailed business plan aimed at guiding organizational growth and sustainability.

• Coordinated six project teams tasked with planning and executing home improvement projects for special-needs clients.
• Worked closely with case workers to devise strategies aimed at enhancing clients' quality of life.
• Provided support for short-term operational plans and demonstrated flexibility in adapting to changes, ensuring alignment with organizational goals.
• Analyzed process flow diagrams and identified critical business processes, contributing valuable insights to process improvement initiatives.
• Achieved a 100% compliance rate in executing home improvement projects for special-need clients by meticulously leading project teams and tailoring plans to individual client needs.
• Proactively adapted to changing operational requirements and evolving client needs, ensuring that project activities remained aligned with organizational goals and objectives.

Auburn, AL, US

Went to Auburn University to receive my BS degree and serve the local community.

Arlington, Virginia, US

• Led intricate projects and timed plan of action protocols with up to 120 team members, overseeing scheduling, budgeting, and resource allocation.
• Guided, evaluated, and mentored 30 direct reports, fostering their professional growth and advancement.
• Monitored progress and consolidated data from diverse sources to furnish executives with pivotal reports on key metrics; generated reports, visualized data, and communicated with senior executives.
• Devised contingency plans and fostered transparent interdepartmental communication to overcome obstacles and ensure project success.
• Formulated process enhancement strategies to optimize project efficiency and effectiveness across multiple teams.