I oversee the strategy, sales and operations for one of ABM's top 10 worldwide clients. My responsibilities include relationship management, client satisfaction, account planning, talent development, sales forecasting, transition and operations management.

In this account management role, I was responsible for managing the ongoing business relationship between Republic Services and ten national clients across a variety of industries. My key responsibilities included contract management, new site launches, new product introduction, detailed site audits and reviews, customer service escalations, relationship management and internal financial reporting.

In this sales role, I was responsible for winning new business in solid waste and recycling services. I worked with my clients to identify the cost savings and operational impact of implementing a national program for their solid waste and recycling. I worked with multi-billion dollar businesses across many industries: retail, hospitality, financial services, real estate, transportation and logistics, multi-family housing and construction.

Regional sales manager for IBM point of sale systems, software and services

Sales consultant specializing in IT and retail support services for enterprise clients. Delivered business value through outsourcing, project financing and new technology deployments.