Jonathan Booth, Mba Email & Phone Number

Lausanne, VD, CH

Prilly, Vaud, Switzerland

Yverdon-les-Bains

• Develop budgets and business cases to evaluate projects’ feasibility (IK)
• Support start-ups in defining their business model and strategy (TDP)

Renens

• Functional lead for Customer Operations, leading the Divisional Controlling team (matrix reporting to the CFO)Financial controlling on management and statutory accounts (IFRS)
• Develop, coordinate and control the full Customer Operations Division P&L budget, including strategic and financial planning, business modelling, negotiation and control, P&L accountability (SAP Analysis)
• Ensure monthly financial closings from good receipting to accrual calculations, and calculate… Show more Functional lead for Customer Operations, leading the Divisional Controlling team (matrix reporting to the.
• Ensure monthly financial closings from good receipting to accrual calculations, and calculate financial impact of non-recurring events
• Develop financial models, dashboards, monthly reports and analyses to measure performance and explain major deviations
• Conduct regular meetings with cost centre owners and VPs providing decision support

Biel

• Reporting to the VP Customer Operations, in charge of KPI Management and Analysis, as well as Budget Planning and Control, Company Top Talent in 2012Financial Management:
• Lead the budget process and controlled the P&L of the Customer Service Division (Revenues, Indirect OPEX and Direct Commercial Expenses), including regular reforecasts and landing exercises (Oracle Hyperion)
• Coordinated strategic initiatives leading to cost reduction or increased efficiency to reach the… Show more Reporting to the VP Customer Operations, in charge of KPI Management and Analysis, as well as Budget Planning.
• Coordinated strategic initiatives leading to cost reduction or increased efficiency to reach the defined budget frame and validated all business cases leading to cost reduction or increased efficiency
• Communicated a cross-functional Service Excellence strategy at the Company Board identifying the financial benefits of improved quality, resulting in a significant investment and an improved customer experience.
• Managed KPI portfolio strategy, defined targets and controlled reliability of indicators.

Buenos Aires, Argentina

Raised awareness of Buenos Aires Authorities to the concept of recycling in Waste Management, through various presentations explaining Swiss expertise to Key Municipal and Regional Stakeholders, notably in the Senate building.

Geneva

• Responsible for managing a team of 12 persons, optimising processes and reducing production costs.Systems:
• Improved the communication between schedulers of different sectors, focusing on priority levels and missing components, leading to a tighter follow-up and a decrease of the missing components by 28% in 2 months
• Participated in the implementation of a common supply chain SAP planning tool, analysing flows, defining a pilot for a preliminary test, and anticipating the… Show more Responsible for managing a team of 12 persons.
• Participated in the implementation of a common supply chain SAP planning tool, analysing flows, defining a pilot for a preliminary test, and anticipating the organisational changes incurred
• Regularly used the SAP Production Module, developed Excel databases and analysis tools.Logistics:
• Developed a new strategy calculating optimal lot sizes based on categories, types of conditioning, annual needs and production limitations, resulting in a decrease of the average lot size by 20%

Penthaz

• Optimisation of waste recollection:
• Improved local councils’ practical knowledge concerning logistical issues influencing waste management and recycling
• Analysed recollection efficiency and recycling costs based on data and best practice, identifying the factors that influence recycling rates
• Elaborated new contracts for waste transport companies incentivising efficiency
• information management and strategy
• Presented results (PowerPoint) in front of small and large… Show more Optimisation of waste recollection:

Bussigny-près-Lausanne

• Responsible for the Workforce Management Department (8 persons) and first-line support to the Head of Customer Care for budget planning and control (500 persons)People & Workforce Management:
• Validated the hiring plans for the whole department during years of expansion following sustained customer base growth
• Created the Workforce Management unit on 3 sites across Switzerland.
• Developed of Excel-based schedules for 300 Call Centre agents in 4 languages 24/24 and… Show more Responsible for the Workforce Management Department (8 persons) and first-line support to the Head of Customer Care for.
• Developed of Excel-based schedules for 300 Call Centre agents in 4 languages 24/24 and 7/7
• Lead the implementation of the eWFM software, producing automatic schedules, allowing a subsequent reorganisation to reduce the team headcount by 50%.Budget Planning & Control:

Executive Mba, Management And Corporate Finance, 5.3 Out Of 6 (Top 5)

• Accounting & Control • Business & Society • Business Economics • Business Law Fundamentals • Business Statistics • Entrepreneurship.

Certificate, Project Management, 5.1 / 6 (Class Average Was 4.6)

• Project Requirements • Project Phasing • Project Organisation • Project Structuring • Project Planning • Project Risks and Quality •.

Executive Masters In Management Of Logistical Systems, Logistics, Theoretical Module: 5.3 / 6 (Top 2) - Practical Module 6 / 6

Theory • Logistical Strategy • Customer Service • Logistics and Transportation Systems • Logistics of International Trade • Industrial.

Master Of Arts (Ma), International Boundaries (Geography & International Law), Distinction

Geographical Introduction to Land and Maritime Boundaries The Geographical Element in Land and Maritime Boundary Determination.

Bachelor Of Arts (Ba), Geography (Social & Economic Science)

= Licence en Géographie. Louis-Casaï Faculty Prize 1999 for Bachelor's Dissertation