Jonathan Boyd Email and Phone Number
Head of Product Strategy and Innovation @ emite | DCMM CoAuthor | CBRM | IT Quality Expert at
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eMite Pty Ltd
Jonathan Boyd's Location
Greater Edinburgh Area, United Kingdom, United Kingdom
Jonathan Boyd's Contact Details
Jonathan Boyd work email
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- Valid
Jonathan Boyd personal email
n/a
About Jonathan Boyd
With over 23 years of experience in the technology industry, I am a seasoned leader and innovator in complex software solutions for the CX industry, IT governance, and digital transformation. As the Head of Product Strategy and Innovation at emite, a Prophecy International company, I help organisations make better decisions in a rapidly changing environment by capturing insights from CX data and turning them into actionable intelligence that fuels growth from competitive advantage.I am also the co-author of DCMM, a radically new management model that supports CIOs and IT teams with innovative practical steps for building digital capabilities and delivering value to the business. I am passionate about challenging the traditional approaches to technology management and bridging the gap between IT and the business, a certified CBRM and BRM trainer, IT Quality Expert, and DCMM instructor. I have delivered successful transformation programs across multiple sectors and regions. I strive to advance the CX industry through new approaches that will enable businesses to collaborate, adapt, and survive in the digital era.
Jonathan Boyd's Current Company Details
Emite Pty Ltd
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Head of Product Strategy and Innovation @ emite | DCMM CoAuthor | CBRM | IT Quality Expert
Jonathan Boyd Work Experience Details
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Head Of Product Strategy And Innovation -EmiteEmite Pty Ltd Apr 2022 - PresentSydney, Nsw, Au
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Senior Solutions Consultant -EmiteEmite Pty Ltd Oct 2019 - Apr 2022Sydney, Nsw, AuIt's my mission to help organisations make better decisions in a continually changing environment like today. To do this we need to capture insights from an increasing number of data points and use intellegent correlation to feel confidant in navigating towards success. It’s emite’s mission to bring more accessible business intelligence tools to the market and help those whos reporting tools are left wanting, get more out of their data. As technological innovation drives the exponential growth in the amount of data generated, affordable and easy-to-use tools need to help organizations not only look at their data, but help them turn it into actionable insights. emite platform brings key innovations and critical capabilities to your business.
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Uk Managing Partner, Dcmm And It Quality Index TeamQ4It Oct 2017 - PresentBrno, Czech Republic, CzQ4IT is a company focused on supporting the CIO with modern IT governance, educational content, training, targeted workshops and implementation of management models based on both globally valid practices and methods as well as advanced new thinking. -
Board Member ItsdfiQ4It Jul 2018 - Jul 2019Brno, Czech Republic, CzSupporting the best CIO networking event in Europe. New ideas, Digital success stories and collaboration for senior IT leaders to solve the most pressing issues they face in the modern era.
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OwnerJonathan Boyd Consulting Aug 2017 - Apr 2022I help CIO's improve their contribution to the business as part of a collaborative network of leading consultants. What we do is:• Improve strategic thinking• Remove structural blocks• Support you in becoming a core part of the business• Give you the tools to continually transform to avoid disruption• Develop your teams skills to deliver results. Digital isn't about adding tech it's about entirely new business models that achieve accelerated growth. Building an organisation that evolves at an incredible pace to keep you ahead of disruption but you can't do that with 20-century thinking, it’s going to require you to change the way you think about your business and we are here to help.
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Digital ConsultantXdesign Jun 2019 - Aug 2019Edinburgh, Scotland, GbxDesign are an award winning digital product consultancy and development company. We work with you to understand your challenges and opportunities to create bespoke digital solutions that empower users and create real business value. As an end to-end agency, we can help with digital consultancy, design, engineering, testing and product launch. -
Membership And Events TeamItsmf Uk Mar 2018 - Jan 2019Bracknell, Berkshire, GbITSMF provide a thriving industry forum that Actively shares views and experiences.Provides access to professional expertise, new concepts and support resources.Develops a culture that learns new techniques, keeps up to speed with industry news and developments.Helps you meet other like-minded professionals, and collaborate in the development and promotion of best practices and standards. All of which helps member organisations to get the best results from their own IT service management.To know more click here: https://www.itsmf.co.uk/events/event_list.asp -
Digital Learning Solutions ConsultantEcom Scotland Jun 2017 - Oct 2017Dunfermline, Fife, GbeCom help organisations that are facing the challenge of transformation to engage their people with modern learning to ensure success. Are you an organisation looking to create a continual learning culture and do you want your people to be more engaged and more productive? Are you focused on the delivery, tracking and reporting of workforce learning, competency and development? If so get in touch with the team at eCom. -
Client Manager: Experiential LearningG2G3 (Part Of Capita Plc) Mar 2017 - May 2017G2G3 provide the "aha" moment for clients to kick start IT transformations for ITIL, DEVOPS and cloud. Engaging G2G3 will drive the success of your IT transformation initiative, project or product, ensuring the effective on-boarding of all involved, and creating a culture of change by choice. Since inception, G2G3 has worked with industry leading organizations including E-On, BP, Microsoft, SwissRe, Johnson and Johnson, Ford, XL Catlin and UBS. G2G3 work directly with clients and deliver through a strong global network of partners supporting the Americas, Europe and Asia-Pacific.
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Itsm And Itam Solutions ConsultantAxios Systems Feb 2012 - Feb 2017Edinburgh, Uk, GbAxios deliver ITIL aligned ITAM and ITSM solutions to help IT manage its services in a holistic way. Proving the value of axios assyst ITSM and ITAM SaaS based solutions to enable business outcomes. -
Itsm Business Development ExecutiveAxios Systems Oct 2010 - Jan 2012Edinburgh, Uk, GbDriving new business for Axios systems across the UK by engaging with strategic decision makers within top 250 companies across market sectors. Increasing value to their business's by reducing operational cost and complexity through efficient and effective service value management aligned to ITIL best practice.The goal is to support successful business transformation and product implementations, to pass on our skills and knowledge to our clients to help solve challenges with ‘best practice’ methodologies as appropriate for operational quality and project management.With nearly 3 decades in IT Service Management (ITSM) the Axios team are there to help you, with over 1000 customers worldwide, you will be in safe hands
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Sales ConsultantFull Circle International Feb 2009 - Oct 2010Successfully positioned out sourced and offshore IT services for the ISV, travel, logistics and retail markets leading to market share growth and geographical presence for large IT service providers.Delivered solid new business pipelines in application development, support services, business process consultancy, enterprise applications and ITSM propositions, delivering increased revenue and top line value for multi-national organisations.Created high value opportunity for services and products covering corporate communications and internal marketing, information security and audio visual aids for education and local government.
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Sales ExecutiveMorse Dec 2007 - Jan 2009Brentford, Middlesex, GbManaging the sub £500k deals from RBS and providing sales support functions from the Infrastructure services arm of Morse.Covering the sourcing of solutions to match client requirements and administrative duties to the account. Additionally picked up strategic responsibility for Scottish SMB new business as new market opportunity for Morse.Specialties:IBM P,X,IHP midrange Sun Microsystems Sunfire and Enterprise solutions -
Document Solutions ConsultantSrs Copycom Apr 2006 - Nov 2007Successfully delivered high value contracts with E-borders, Scottish water and the Spanish consulate.Managed the Scottish sales team providing direction and moving forward with new technology offerings from Panasonic, Fujitsu, Sharp and Ricoh. Delivering multiple new business streams complimenting the document solutions and IT managed services business. Responsability for larger contract lead generation to help build new business and find opportunities in the local government, energy and education verticals, leading to market growth and increased brand awareness across the UK. Implemented a best practice approach within the services department and documented all sales process to help improve efficiency and effectiveness.
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Service Account ManagerSun Microsystems Dec 2002 - Mar 2006Palo Alto, Ca, UsConducted regular service reviews, customer meetings, Escalation Management and creation of account support plans to facilitate growth and allow strategic planning. As part of Proactive Account Management I reviewed existing processes for continual service improvement opportunities, which also involved the creation of new and bespoke processes to continue the level of support customers require and align success with their business requirements going forward.Responsibilities also included explaining Sun in terms of organisation and process to the customer and also to explain the customer's requirements and communicate their needs within Sun to deliver a positive conclusion. I also held responsibility to understand the customers business and that of the competition to leverage Sun service products.Clients:Gulf International BankPrudentialNational Australia Bank
Jonathan Boyd Skills
It Service Management
Enterprise Software
Account Management
Itil
Solution Selling
Management
Strategy
Business Development
Consultative Selling
Lead Generation
Sales Process
Cloud Computing
Customer Relationship Management
Sales Operations
New Business Development
Business Process
Sales
Software As A Service
Sales Presentations
Leadership
Customer Demos
Pre Sales
It Management
Saas
Iot
Service Management
Six Sigma
Technical Documentation
Professional Services
Consulting
It Strategy
Team Management
Crm
Service Delivery
Future Trends
Software Industry
Strategic Planning
Outsourcing
Business Strategy
Managed Services
Data Center
Change Management
Spanish
It4it
Erp
Project Management
Enterprise Resource Planning
Inside Sales
Social Selling
Enterprise Architecture
Jonathan Boyd Education Details
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Edinburgh CollegeComputing -
Edinburgh Training Centre6 Sigma
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James Young High School
Frequently Asked Questions about Jonathan Boyd
What company does Jonathan Boyd work for?
Jonathan Boyd works for Emite Pty Ltd
What is Jonathan Boyd's role at the current company?
Jonathan Boyd's current role is Head of Product Strategy and Innovation @ emite | DCMM CoAuthor | CBRM | IT Quality Expert.
What is Jonathan Boyd's email address?
Jonathan Boyd's email address is jo****@****net.com
What schools did Jonathan Boyd attend?
Jonathan Boyd attended Edinburgh College, Edinburgh Training Centre, James Young High School.
What skills is Jonathan Boyd known for?
Jonathan Boyd has skills like It Service Management, Enterprise Software, Account Management, Itil, Solution Selling, Management, Strategy, Business Development, Consultative Selling, Lead Generation, Sales Process, Cloud Computing.
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