Jonathan Brant Email & Phone Number

Seattle, Washington, United States

◾ Provide class action legal administration services via email communication in Outlook.◾ Assist claimants in a professional manner and answer complex questions according to strict guidelines and scripts.◾ Utilize exceptional organizational skills and high attention to detail in a fast-paced environment.◾ Work in Excel and online databases to maintain records and log class member communication.◾ Contract via Emerald Search Partners

Seattle, Washington, United States

◾ Assembled, configured and tested remote site monitoring hardware devices.◾ Documented test failures in JIRA. Kept Quality History Records of test results for each device.◾ Troubleshooted and corrected device failures.◾ Maintained product inventory, used Bills of Materials, technical drawings.◾ Ensured ESD safety to protect exposed circuit boards.

Seattle, Washington, United States

◾ Worked on codification of legal municipal codes.◾ Ensured that the ordinances passed by the various city councils were codified correctly into a loose leaf supplement to the city's municipal code book. This was a very detail oriented, word for word process that would be reviewed by the city attorney for legal validation.◾ Contributed as an editor and word processor using MS Word.

Seattle, Washington, United States

◾ Worked on Agent Tools in the Commerce group, which enabled agents to be efficient and knowledgeable to provide excellent customer service all over America.◾ Validated new features, wrote/verified bugs, wrote QA documentation and did regression testing.◾ Tested a slimmed down version of the site on iPhone.

Seattle, Washington, United States

◾ Aided transition of 5to1 web application hardware stack from Amazon Web Services to Yahoo property.◾ Ran automated Perl script test cases against Right Media Ad Serving Exchange. Tested ad creative upload script.◾ Configured ad campaigns in Right Media. Verified ad display and tracking data.

Seattle, Washington, United States

◾ Tested a web application designed for advertising demand discovery for publishers. Client program utilized jQuery, HTML, MySQL, JSON, Apache Solr for search functions, Chef and AWS for cloud deployment.◾ Team utilized Agile software development and Continuous Integration testing.◾ Build verification tests used Selenium IDE to playback user activity for functional browser verification.◾ Used Atlassian tools JIRA and Confluence for bug tracking and collaboration. JMeter was used for load and longevity testing.◾ Bootstrapped and configured server clusters for functional and load tests.◾ Queried MySQL database for data integrity verification.◾ Configured ad campaigns using AppNexus and Right Media. Verified proper ad display, geotargeting, and tracking data.

Seattle, Washington, United States

◾ Responsible for product quality control of RollingStone.com featuring music news content including streaming using Rhapsody audio/video playback and user interaction.◾ Utilized an HTML/CSS/JSP/Java application running Tomcat/Apache on Linux with an Oracle SQL database. WordPress and Movable Type blogs were also involved.◾ Developed thorough test case documentation and engaged in cross-browser functional verification. Ran performance, stress, and longevity testing using Jmeter.◾ Led testing efforts on a partner cobranded version of rhapsody.com, the digital music service, and listen.com a local music blog.◾ Tested Content Management System used by RollingStone editors.◾ Leveraged agile software development and Scrum methodology.

Seattle, Washington, United States

◾ Developed CascadeTG Partner Manager web application. Utilized SQL, JSP, Java, Dreamweaver UltraDev 4, Allaire JRun, Apache, and mySQL running on Windows 2000 and RedHat Linux 6.2.◾ Designed and implemented product specifications, user interface, database architecture and dynamic web pages.◾ Responsible for installation and maintenance of hosted web application servers.◾ Developed test case matrices for QA department.

Sunnyvale, California, United States

◾ Lead QA engineer for eGain Inform product, a knowledge base publication tool.◾ Aided QA efforts on eGain Mail, an email management system. Authored and performed exhaustive test cases.◾ Acquired knowledge of LoadRunner application for scale/stress testing.◾ President of eGain's Toastmasters group "eSpeakers" improving leadership, communication and presentation skills.

Cupertino, California, United States

◾ Lead QA engineer for mail server component of AppleShare IP 5.0, 6.0, 6.1, & 6.2, a product integrating File, HTTP, FTP, Mail and Print servers.◾ Responsible for defining test matrices, delegating testing coverage and training other testers. Covered functional, reliability, stress, and destructive testing. Entered and tracked bugs in a database.◾ Worked with engineers on a daily basis to resolve bugs, develop new product features, and assist in human interface decisions.◾ Coordinated quicklooks on each new integrated build of all ASIP components.◾ Set up and maintained lab equipment and DNS network services.◾ Ran Netbench file performance suite.◾ Handled customer escalations from support and monitored the AppleShare IP listserver discussion group.◾ Involved in Operating System (Mac OS 7.5, 8.0, 8.1, 8.5), hardware qualification, updater, and third party client integration testing.◾ Performed low-level protocol verification of SMTP, POP, & IMAP using telnet.◾ Designed an automated mail test tool (Newman) and wrote all mail protocol scripts.◾ Assisted in the design of IP filtering application, qualified web-based remote administration CGI.◾ Reviewed documentation and authored FAQ's for the ASIP website. Delivered multiple presentations at MacWorld Expos. Wrote an advanced administration guide to ASIP mail.

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