Jonathan Brock Email & Phone Number

Boston, MA, US

We will provide Infrastructure solutions for small, meduim, and large corporations.

• Managed Windows infrastructure in business environment, including Exchange and Active Directory.
• Managed Windows Server 2012 and Desktop applications and supported Office 365 Exchange, Microsoft SQL server data environment and corporate ERP system.
• Developed Windows batch file to automate routine and competitive tasks, acceptable use standards, and designing/managing corporate infrastructure.
• Administered Active Directory utilizing standard protocols DNS, DHCP, SMTP, and WINS.
• Coordinated IT support for corporate users and staff. Provided front line support for 150 + users PCs and server environment. Developed junior staff and technicians in private consulting firm. Managed corporate.
• Implemented corporate wide Virtual Private Network and Remote access policies while maintaining and troubleshooting desktop PCs and server issues. Ensured secure remote access to ERP system.

Somerville, Massachusetts, US

Support of email functionality on Outlook 2016, OWA and Mobile devices-Support for email archiving-Provide end user support for Outlook functionality such as issues with performance, Out of Officesettings, search functionality, mailbox cleanup and data restores-Create and process new employee mailbox accounts, group mailboxes, distribution groups and.

Watertown, MA, US

• Manage our networking resources, including our fiber connection to the internet, firewall, routers, DNS servers, DHCP and VPNs.
• Manage systems including Windows Servers and Domain Controllers, VOIP, Google Apps, Dropbox and other SaaS solutions.
• Build out and maintain hardware used to support the office, including servers, storage systems, and networking equipment.
• Handle day-to-day helpdesk issues from our staff.
• Manage employee user access to corporate systems.
• Oversee purchasing & maintenance of our desktops, laptops, servers, and networking equipment.

Waltham, Massachusetts, US

My responsibilities include improving overall operations and measuring performance based on key metrics.

Waltham, Massachusetts, US

• Managed Windows base business environment, Implemented and managed Microsoft Exchange and domain Environment.
• Managed Windows Server and Desktop applications and support Office 365 Exchange, Microsoft SQL server data environment and corporate ERP system.
• Developed Windows batch file to automate routine and competitive tasks, acceptable use standards, and designing/managing corporate infrastructure.
• Worked with IT Director and executive team to implement technology solutions to improved productivity and remain competitive in the market place.
• Provided support for 150 + users utilizing Microsoft Office Suite, and performed PC network backups.
• Managed corporate security including Anti-virus, spam protection and virus removal.

Waltham, Massachusetts, US

Quality Manager for ISO 9001 quality program

Vice President:Preside over executive board in absence of the presidentPerform any assigned task delegated by the presidentGather information from BSP members to develop a calendar of eventsResponsible for general members meeting reservations

Boston, Massachusetts, US

Assist in the management and development of ski and snow boarding program.

Vice President:Preside over executive board in absence of the presidentPerform any assigned task delegated by the presidentGather information from BSP members to develop a calendar of eventsResponsible for general members meeting reservations

Master'S Degree, Information Technology

Mcsd, Microsoft Certified Solution Developer

Windows System Engineer, Security

Unix, System Administration

Ba, Business Administration

High School Diploma