Summary: Managed client life-cycle from on-boarding through renewal for schools and school districts to ensure they understood and maximized the value of an adaptive learning education Technology math program• Achieved an 89% average revenue renewal rate, over a 3-year period, which exceeded company renewal goal of 87%• Managed an average of 108 accounts per year and an average annual renewal pool of $1,590,000• Achieved company’s President Club award 2 out of 3 years• Developed and presented quarterly business reviews with clients to highlight implementation successes and provide recommendations for improvement• Liaison between internal teams and client to ensure client voice and product feature requests were heard by internal teams

Summary: Developed trusted national, regional, and local client partnerships for startup pay per lead online advertising company. Provided ongoing education of service, executed regular strategic account overviews, and proved value of service for 40 accounts and 1,500 communities with ultimate goal of retaining and expanding client accounts.• Exceeded quarterly client retention goals, over a 3-year period, by maintaining 99% client retention.• Expanded 80% of my accounts using key account data to prove the value of pay per lead advertising versus other forms of advertising.• Managed $1.3 million annual book of business, including 3 of the largest national senior living providers in the country.• Lead the client onboarding process by managing workflow efforts with sales, production/web development, and SEM teams to ensure smooth start to partnership. • Other activities included: Negotiating agreements, coordinating client trainings for Care Advisers, updating client advertisements, handling client invoicing and collections activities. * Administered account activity through Salesforce.com.

Summary: Marketed and sold home care services to healthcare professionals with the goal of building trusted relationships and generating professional home care referrals.• Generated 140 professional referrals - resulting in 50 new clients for home care company.• Met with 7+ healthcare and senior serving professionals on a daily basis to build relationships, educate them on home care services, and generate referrals.• As Care Manager, I met with families needing home care services, presented services, signed up clients, assessed care needs, created care plans, and managed caregiver team.

Summary: Responsible for overall marketing, sales, and operations management of an event entertainment company that specialized in providing entertainers, extreme sports and state-of-the-art inflatable games for corporate events, company picnics, school functions, bar mitzvahs, special events, conventions, weddings, reunions, birthday parties and every other conceivable event.• Generated 25 new clients in the first six-months through direct sales and marketing efforts.• Successfully kept all per event expenses under the company goal of 18%.• Supervised 1 full time employee and recruited, interviewed, hired, trained and managed 15 event staff.

UBuildIt is national home construction & remodel franchise that helps people build or remodel their home.Summary: Responsible for selling in-house advertising agency services to franchisees and managing their campaigns. Additionally, assisted in developing franchise preferred vendor marketing program. • Added four franchisees, as advertising clients, in the first seven months of employment. • Managed a $450,000 advertising budget for 15 franchisees. Duties included developing campaign strategy, writing creative briefs, analyzing and delivering results, and managing client expectations. • Started the preferred vendor marketing programs in Ft. Lauderdale, Phoenix, and Bend, Oregon. Increased the overall franchise vendor program by 25%.• Managed over 140 vendor marketing partnerships; collected marketing revenue, mediated disputes between franchisee and vendor, and wrote quarterly newsletters to inform franchisees of program progress.

Summary: Responsible for selling market research services and managing market research project workflow from writing and presenting proposals, consulting clients on study design, creating and managing project budgets, overseeing data collection, training data collection staff, writing reports, and presenting results and recommendations. • Generated over $250,000 in new qualitative and quantitative marketing research projects for companies such as Comcast, Citifinancial, HSBC, and Sprint.

Summary: Sold corporate sponsorship and season ticket packages for minor league hockey team to community businesses.* Generated more than $132,000 in new sponsorships and ticket packages.• Added over 75 new sponsors and ticket package holders and managed over 100 client accounts.