Jonathan Brown Email & Phone Number

Newport, Gb

Technical expert working across Customer Onboarding and Periodic Review (KYC/KYB) departments, creating and overseeing new procedures and processes for personal and business customers. Leading on continuous improvement and innovation; new procedures relating to KYC and AML, working collaboratively with senior stakeholders across first and second lines of defence.Final point of escalation for complex and high risk prospects in Onboarding and Periodic Review departments.Owner for training materials and upskilling for two departments of 1000 Analysts, Specialists and Team Leads based across several sites in the UK; running targeted coaching and seminars in various areas of customer due diligence.

Cardiff, Wales, United Kingdom

KYB subject matter expert and key point of reference for senior stakeholders and various teams across the bank for all matters relating to business account onboarding. Collaborating with technical managers and senior stakeholders across the First and Second Line to define and manage risk appetite and controls; supporting senior stakeholders with gap analysis and thematic reviews; working closely with Product teams to build out customer-facing product application questionnaires to effectively manage and assess customer risk.Writing and implementing procedures for the onboarding and review of a range of SMEs including Ltds, LLPs, sole proprietorships, CICs and charities; ensuring all measures align with industry standards; building out guidance and EDD processes to manage the onboarding and review of high-risk prospects.Exceptions processing and final point of escalation for complex business account applications, prospects requiring EDD; PEPs and RCAs, HNWIs and executive complaints requiring input from a subject matter expert.

Cardiff, Wales, United Kingdom

Penarth, Wales, United Kingdom

Retail cashier work across three groups and sixteen branches, including small village sub-branches and flagship city banks.Lead cashier responsibilities including management and oversight of bulk cash; administration and troubleshooting of self-service machines and ATMs; payment reconciliations for suspense and bulk cash accounts.Knowledgable in a wide range of personal and SME business banking areas relating to transaction typologies, disputes, account onboarding, credit, CHAPS and international payments, fraud, insolvency, power of attorney and branch records management.Responsible for physical security of colleagues, customers and control of confidential data.

Fareham, England, United Kingdom

Doctor Of Philosophy - Ph.D., Musicology

Doctoral scholar with Ph.D. Studentship funding from Cardiff University School of Music. Supervised by Dr Carlo Cenciarelli and Dr Daniel.

Master Of Arts - Ma, Music, Distinction

Top in the MA cohort (1/37) and distinctions in all modules. MA Thesis titled: ‘Lydian Sound Worlds and the Standardization.

Bachelor Of Music, Music, 1St Class Honours

Dissertation titled: ''So What’? Miles Davis’ Use of Modality in the 1950s and its Role in Shaping Jazz to Come’; supervised by Dr Joe.

Education record

A-Levels in Music, Maths, Biology and Chemistry; 11 GCSEs.