Jonathan Bruno Silva Santos Email & Phone Number

State Of Goiás, Brazil

Vancouver, British Columbia, Ca

Spocket is a leading dropshipping platform integrated with multiple e-commerce platforms, including Shopify, WooCommerce, and others.Key Responsibilities and Achievements: Team Leadership: Guide a small team of developers, fostering skill development and ensuring project success. Feature Development: Lead the design and implementation of new features, enhancing platform functionality and user retention. System Maintenance: Optimize existing features to reduce downtime and improve performance, supporting rapid company growth. E-commerce Integrations: Drive development of new integrations (e.g., China-Brands, BigCommerce) to expand platform capabilities. Back-End Development: Specialize in Ruby on Rails, utilizing Active Record, Sidekiq, RESTful APIs, and GraphQL for robust applications. Database Management: Manage PostgreSQL and MongoDB, ensuring data integrity and performance; improve responsiveness using Redis and ElasticSearch. Cloud Services & DevOps: Utilize AWS (S3, EC2, EKS) for scalable infrastructure; develop CI/CD pipelines for seamless deployments. Observability & Infrastructure: Implement monitoring practices for system performance, overseeing infrastructure to ensure reliability. Internal Tools: Enhanced the internal admin tool, streamlining operations for the operational team.Key Achievement: Contributed to significant customer base growth, playing a vital role in scaling the platform.

Vancouver, British Columbia, Ca

Spocket is a leading dropshipping platform integrated with multiple e-commerce platforms, including Shopify, WooCommerce, AliExpress, Ecwid, Squarespace, and eBay.Key Responsibilities and Achievements: Feature Development: Designed and implemented new features that enhanced platform functionality, contributing to significant user growth and improved user retention. System Maintenance & Optimization: Proactively maintained and optimized existing features, leading to reduced system downtime and better overall platform performance, supporting the company’s rapid expansion. E-commerce Integrations: Led the development of new e-commerce integrations, including China-Brands, BigCommerce, and others. These integrations played a key role in expanding the platform’s capabilities and driving substantial growth in the customer base. Back-End Development: Specialized in Ruby on Rails for back-end development, delivering scalable and robust server-side applications. Leveraged Active Record, Sidekiq, RESTful APIs, and GraphQL to ensure efficient system communication. Database Management: Managed and optimized PostgreSQL and MongoDB databases, ensuring scalability and performance as the platform grew. Improved system responsiveness through Redis caching and enhanced search functionality using ElasticSearch. Cloud Services & DevOps: Utilized AWS services (S3, EC2, EKS) to enhance infrastructure scalability and reliability. Developed and maintained CI/CD pipelines, supporting seamless deployment and contributing to platform stability during a period of rapid growth. Internal Tools Enhancement: Significantly improved the internal admin tool, streamlining operations for the operational team and enhancing overall efficiency.Key Achievement: Played an integral role in scaling the platform, supporting exponential growth in the customer base over the past several years.

Contributed to the development and maintenance of KMSAT, the core product of the world’s largest security awareness training and simulated phishing platform.Collaborated across multiple teams to build and enhance various products, ensuring seamless integration and feature development in a fast-paced, high-growth environment.Played a key role in supporting KnowBe4's rapid growth (70% in 2018), by delivering high-quality solutions that enhanced product stability and scalability.Worked within a robust CI/CD pipeline, contributing to automated deployment processes, continuous integration, and quality assurance.Utilized a diverse set of technologies to ensure reliable and scalable software solutions.

São Paulo, Sp, Br

Contributed to the backend development of Omnitrade, a cryptocurrency exchange platform, working with Ruby on Rails, Redis, AMQP, Sidekiq, and PostgreSQL to build and maintain key features.Worked as a consultant for KnowBe4, a security awareness training company in Florida, where I enhanced backend services to support their growing needs.Provided guidance and support to junior and intermediate developers within our local team, helping improve code quality and overall team efficiency.Focused on optimizing system performance and ensuring scalability while collaborating with cross-functional teams.

Helped as a developer, also in a lightweight ERP Software (Delphi, PostgreSQL). Among many features I worked on, I’d like to mention payroll, production and salesforce modules, which did put the Software in a higher level.In my last years at Brsistemas we started migrating this Delphi based ERP (legacy code base) to Ruby on rails, in less than a year I was able to recreate the Financial module, Sales module and Inventory control (Rails, JQuery, Bootstrap, Postgresql).Another great achievement with Ruby on Rails was to create a sync manager for our salesforce offline-first product. This application basically has a complex scheduling system, it syncs all customer data with their respective registered smartphones, all these things runs on background. I used Rails, Bootstrap, JQuery, CouchDB and Postgresql.

This was my first job as a developer and I helped them in a lightweight ERP Software,focused on the wholesale segment.As an intern, I worked in the first year, maintaining the code and helping the customer suport service, here I learned a lot,how to handle customer issues and the fundamentals of programming.Later, as a Developer, I was actively responsable for maintaining and creating features in the main productbut also had to work on other products with different technologies (like Perl and PHP).I like to highlight this to show my willingness to work in a different stack, always focusing on the company's success.The technologies I used were Delphi, PostgreSQL, Perl and PHP.

Bachelor Of Information Systems., Computer Science

Post Graduation In Software Engineering, Computer Software Engineering