Jonathan Burg Email & Phone Number

York, Pa

Handyman Xpress Services is a local neighborhood service focusing on filling the gaps between what the homeowner is able to do themselves and hiring a costly contractor to complete the work.With today's busy schedules, we tend to overlook the important things that need done to protect our home and our family. A homeowner may not have the right tools, the time, or the knowledge to complete the task at hand. Handyman Xpress Services offers a wide range of services to address the homeowner's needs.We will partner with professionals specific to their industry for major projects that need addressed. Our team is dedicated to attention to detail, and our work is guaranteed. We are licensed and insured for your protection. HIC#-PA111827

Provide technical expertise through sales engineering and telematics solution engineering for Sales Managers, Account Executives, public and private sector clients, and Authorized Business Representives in PA, DE, NY, NJ, and MD. Conduct consultative meetings as Sales Engineer, working with CEOs, CIOs, COO, Operations Managers, IT Directors, other mid-level and end user stakeholders to assimilate business processes and objectives for state, municipal and private sector customers. Identify opportunities and gaps in capabilities.Host pre-sale opportunity planning sessions with Sales Executives, analyzing potential client existing systems and vendors, mission goals and revenue. Coach on consultative sales methodology to support probing questions focused on needs identification. Collaborate with Sales Executives to prepare and present proposals directly addressing each stakeholder’s goals with concrete solutions demonstrating positive ROI; customize language to audience technical level of understanding. Convey technical specifications and performance criteria. Engineer fully integrated customized solutions serving dispatch/fleet management, emergency response, remote diagnostic monitoring, and remote access to back end systems.Forge and maintain positive, productive relationships with internal and external clients taking time to fully understand business operations and requirements, and responding promptly with sound solutions. Maintain open communication channels to enable emerging account expansion opportunities.Develop and present technical training for sales team on emerging products and applications.Designed, engineered and delivered telematics solutions for townships and state agencies, meeting needs across law enforcement and other emergency responders, school buses, school and municipal services fleet management. Fully integrated systems across departments while customizing access and interfaces to needs of each user.

Trained and provided data solutions expertise for account executives, indirect business sales and retail sales in upstate New York and Pennsylvania.• Pursued on proactive basis, new data service prospects within market via cold calling, referrals, telemarketing leads and networking. Worked with local market account executives in developing plan to sell Nextel products and services to existing voice customers. Supported sales teams in making proposals and presentations on full complement of wireless data products.• Gathered, developed and translate local customer data requirements into Nextel products and solutions; Determine overall needs and communicate benefits of Nextel’s products, services, features, rate plans, and special offers to each customer as appropriate. • Evaluate customer support requirements, develop and present specific plans for the ongoing support services. Accountable for all aspects of business as it relates to the data portion of accounts including customer satisfaction and receivables. Consistently met and exceeded assigned monthly sales quotas. Achieved #1 Top DAE in Nextel Partners in national, regional, and local markets

Responsible for acquisition of new logo wireless Corporate Liable (CL) opportunities for business customers with between 75 - 2,500 employees with 25+ units in accordance with quota requirements.• Managed small base of up to 10 accounts. Discovered new business opportunities by prospecting and cold calling new logo business accounts. Sold, serviced, and grew new base of accounts based on geographic/vertical characteristics. Executed against sales strategy. • Used account planning process to develop strategies that identified and closed opportunities where appropriate. Collaborated with company product vendors to develop and partner with new customers in all vertical markets. Worked with other account managers and executives on developing new business leads.

York, Pa

Managed all planning, production, and transportation of manufacturing of toner to worldwide customers. Prepared and disseminated monthly capacity reports in conjunction with Site Manager. Updated internal data base to reflect new orders and stock movements.• Provided information to sales management on positioning, selling and producing toner products to consumers around the world. • Participated in Sales and Operations (S&OP) process. Conducted opportunity planning sessions with sales and production teams, developing and penetrating new markets.• Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, reducing aging material and eliminating waste.• Developed methods and procedures for scheduling of raw materials from suppliers to support manufacturing in achieving customer demand and minimizing cost impacts to Coates Electrographics.• Developed and maintained transportation system on domestic and international freight to ensure business needs were met.• Managed customer service activities including order entry, customer satisfaction, interfacing with sales, production, labs, regulatory and quality ensuring that customer service created a competitive advantage in the marketplace, including resolving critical customer complaints.• Maintained receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational policies and procedures.