Jonathan Campanello Email & Phone Number

Atlanta, Georgia, United States

Management of customer accounts through various hospitals and facilities across multiple states. Providing virtual and hands-on support for a tablet-based patient experience platform. Collection and review of monthly data reported per facility. Present staff and patient device usage and integration information for management to review. Meet with staff.

Tampa, Florida, United States

Responsible for providing a variety of patient care inside an emergency room setting, while working closely with all members of the healthcare team related to the client. Skills performed in relation to client needs of an emergent nature. Insertion of intravenous catheters for laboratory studies and medication administration. Utilization of an ultrasound.

Seffner, FL

Responding to emergent calls safely and promptly to provide needed patient care. Participated in frequent call response in partnership with city or county fire departments, and law enforcement personnel. Assisting community with general questioning and deployed when needed for disaster relief. Transferring patients from one facility to their desired.

Towson, MD

Provide tactful and expedient customer service to hospitals, nursing facilities and general public through patient care and transport. Assist customers over the phone in coordinating appropriate level of care to transport patients to desired destinations from initial location. Work along side multiple departments within the company daily to ensure customer.

Coordinate and assist all international customers via phone and email communication. Daily oversight of order processing to ensure prompt completion and delivery. Assist store associates and domestic clients with product availability and ordering. Maintain a high level of quality in each customer interaction to provide platinum level service.

10720 Gilroy Road Cockeysville, Maryland 21031

Performed daily support for customer's technical issues with software. Troubleshooting and diagnosing possible issues or conflictions with software. Helped customers with pre-sales inquires. Process orders for retail and business customers. Log information pertaining to customer issues and inquires in a customer relationship management system for reference.

400 Hahn Road Westminster, Maryland 21157

Daily routine consisted of receiving calls from various accounts to include domestic and international accounts. Duties consisted of taking orders, checking history and clearing up issues with accounts. Edited and kept account tax information up-to-date. Helped all customers with issues in a timely and professional manner. Kept record of calls to follow up.

400 Hahn Road Westminster, Maryland 21157

Allied Barton Security Services/Eagle Technology Inc. Westminster, MDConducting security detail on site of Random House publishing. Duties to include; securing entry control points, securing the safety and well being of all Random House employees, enforcing of rules, procedures and guidelines put forth by Random House, proper completion of daily patrols of.

400 Hahn Road Westminster, Maryland 21157

Duties consisted of monitoring various websites for clients. Daily inspection of client and company servers and monitoring systems for said servers. Monitoring of company jobs running on mainframe and SAP system. Conducted work on SSH client to work in Unix environment. Daily schedule of running jobs and restarting of multiple servers. During company.

Associate'S Degree, Registered Nursing/Registered Nurse, 3.48

Certified Emergency Medical Technician-B, Emergency Medical Technology/Technician (Emt Paramedic)

General Studies

Made the Dean's list for GPA Completed A+ Certification course

Diploma, General Studies

Student Aide for science department DJ for school radio team Member of school marching band