Jonathan Carrera Email & Phone Number

Scottsdale, Arizona, Us

Austin, Texas, Us

Regularly contributes to Oracle’s governing IT policies; authors and maintains Oracle IT standards regarding information security and privacy.Defines, delivers, and represents privacy & security requirements to project teams. Reviews architecture and technical security designs throughout a project's lifecycle.Validates security controls are providing the expected value in alignment with reference architectures and compliance requirements.Works across Lines of Business to conduct RFPs for new services in support of new/improved security capabilities.Liaison to compliance organizations and EMEA Countries with workers councils on projects that require additional reviews and approvals prior to implementation

Austin, Texas, Us

Managed the implementation and audits for various security certifications held by ACS Cloud Operations; ISO27001, SSAE16, HIPAABuilt and maintained control documentation, various training materials and internal audit schedules required to ensure successful audits.Worked closely with the Management of 5 geographically diverse Operations Centers to ensure audit gaps were addressed and that published procedures and documented controls were being followed. Designed metrics to continually report on various KPI used to measure critical aspects of the business. These metrics were used to determine service pricing, make contract renewal decisions, and set hiring levels.Regularly created presentations consumed by Sr. Executives and Regional Sales Managers to provide business updates

Austin, Texas, Us

Managed the technical delivery of various multi-million dollar contracts to design, implement, and manage customer technologies ranging from Security (Cisco/Check Point/Tipping Point/Websense) and Network upgrades (Cisco/F5/DNS) to OS builds (Redhat/Windows/Solaris) and core application services (Oracle/LDAP/Exchange).Mediated customer issues and resolved conflicts.Increased productivity by developing and implementing processes to track and manage project work flows and performance vital to meet organizational technology requirements.Reduced operational costs and response time by developing and implementing standard operating procedures to assist Tier 1 and Tier 2 Engineers in the diagnosis of common issues and operation of equipment resulting in faster remediation of incidents.Managed the technical staff responsible for contracted deliverables to premier customers.Responsible for gathering support from the required departments to successfully bid and win new business, up-sells, and renewals across customer base.

Palo Alto, Ca, Us

Manage the day to day actives of the Security Engineers to ensure that customer issues are properly prioritized and resolved in a timely manner.Provide technical leadership and architectural design assistance to various levels of engineers and service delivery groups.Work with customers to document requirements, develop time lines, and build processes to support the turn up of new security services.Manage the various VPN solutions and firewall infrastructure (8+ clusters) for the 3rd largest educational network in the USA.

Held seat on USG's internal Change Advisory Board which governs changes made to the networked environment.Developed/Maintain 250 site-to-site VPN's using digital certificates as the authentication mechanism. This required setting up CA's, RA's, head-end HA router pairs, and CPE's.Responsible for auditing and ensuring security best practices were adhered to regarding USG's enterprise wireless and VoIP solutions.Manage and maintain four pairs of HA Checkpoint FW-1 installations (FP3, NG R55).Designed DMZ architecture, internet connectivity, and core server network for USG's offsite data processing facility.Implemented enterprise wide IDS using Cisco 4200 series sensors, Cisco's management software, and 3rd party applications. Installation required traveling to 3 data centers which have geographically diverse locations across the United States.

Chicago, Il, Us

Conduct security audits of computer resources.Review new technologies deployed, identify business risks.Assist in security investigations regarding employee violence, fraud, and theft. Contribute to United's governing regulations regarding computer and information security.Established a computer forensics laboratory that uses EnCase software as the main platform for forensics reviews. Conduct approximately 20-25 reviews a year.Project lead for the development and installment of an e-mail monitoring program.