Leading well is complex, especially leading those who are 2 or 3 generations younger. Leading those in our same generation is already challenging. Millennials and Gen Z staff are greatly influenced by technology, which only deepens the generation gap. What tweaks are needed to be understood, when you communicate with them? How do you prevent them from resigning? They have conflicts often and over small issues. You must already know how to manage it as it happens, not do research after bad feelings abound!To do that you need to:🟡 Know the characteristics of Millennials and Gen Z.🟡 Understand why they have a “short” attention span and constantly have conflicts, even on small issues.🟡 Know how to activate their keenness to work long hours – they ARE willing, but you need to touch