Jonathan Chan Email & Phone Number

Selangor, Malaysia

Certified HRDF trainer (2012), I conduct virtual and in-person courses to help you in your personal development. ✅ Leadership for Senior Managers / mid-Managers / new Managers, ✅ People Skills in Leadership.✅ Business Communication.✅ Write professional emails and Whatsapp messages.✅ 8-Day Basic English. ✅ 6-Day Intermediate English.✅ 2-Day English enhancement. ✅ Creativity & Innovation. ✅ Manage Stakeholders.✅ Manage Conflicts. ✅ Manage Stress.✅ Emotional Intelligence. ✅ Thinking skills to solve problems.✅ One-to-one coaching.✅ Group coaching.Numerous video testimonies are at www.Facebook.com/Jonchan.my.

Singapore

Turned this loss-making firm profitable in one year. This firm made losses for a few years before I took over. I had great satisfaction on achieving this and leaving it with a good Profit & Loss Statement and solid Balance Sheet. It was hard work, though. Had to let the managers go and re-hired. Pulled my sleeves up and was hands-on, especially when the previous managers went and the new hires were not yet on board. In the first year, the company won the 3rd prize for performance within the group. The 2 main products were• Share trading software.• Insurance software package.On the share trading software:• Designed a Strategic and Tactical Plan with new products and new marketing strategies.• Added a 2nd share trading software. 🔸 Marketing and awareness sessions for the public. 🔸 Once sales were closed, trained clients on how to use the software to trade. • With the existing trading software, we sold so many copies that the Vice-President of Marketing from HQ started their Asia Pacific launch of a new version with our company.• Started a new product - training for Day traders.On the insurance software, we continued with the maintenance service. With the big ERP players in the market, our home-grown package could not match their offerings.

Singapore

✅ Lead Director of the team that audited the Consulting Practice of the Hong Kong office.✅ Lead person for the PeopleSoft ERP team.✅ Lead person for Y2K in Singapore.✅ Member of the organising committee for the Partners’ conference with the Malaysian office.Some of the more notable projects:🔸 A client testimonial is available on request for this 11-month project. While another Big 4 firm did the Long-term IT Plan and Software Selection, Jonathan won the project to implement a banking system for a leading Private Bank in Asia. 🟡 This was a complex project as the client just took over another bank. The policies and procedures had to be integrated before modifications can be made to the ERP package. 🟡 The fully dedicated Private Bank was just being set up, so most of the staff were new hires.🟡 As the banking package was developed in Europe, there were significant unexpected technical problems to adapt to an Asian bank.🔸 A client testimonial is available on request for this 3-year project. Project Director in the implementation of Financial and Human Resources system for a start-up Joint Venture between a British, a Japanese and a Singapore company. These 9 modules of Peoplesoft ERP were implemented within months: 1. General Ledger. 2. Accounts Payable. 3. Fixed Assets. 4. Purchase Order. 5. Personnel. 6. Payroll. 7. Benefits. 8. Leave. 9. Workforce.In the follow-on project, 4 more modules were implemented: 1. Account Receivable. 2. Billing. 3. Order Management. 4. Inventory.A Wall Street bank is one of the main Y2K clients. This was a 2-year project

Kuala Lumpur, Malaysia

A client testimonial is available on request for this project.Assistant Project Manager of a 76-member project team in the implementation of SAP R/3 in a national utilities firm. It was the first SAP R/3 implementation in Asia in 1995.• Business Process Re-engineering for 7 business processes 🔸 General Ledger. 🔸 Capital Budgets. 🔸 Revenue Budgets. 🔸 Capital Projects. 🔸 Time Management. 🔸 Rechargeable Job Orders. 🔸 Motor Vehicles. • Software selection and implementation.• Led a team of 30 trainers to train 4,000 staff on using the 7 new computer system and related manual processes. 🔸 This was done in one month. 🔸 Simultaneously at 7 training venues throughout Peninsula Malaysia. 🔸 Train-the-Trainers for the Training group.

Hong Kong

Asia Pacific TrainingSeconded to Price Waterhouse World Firm to start regional training in Asia Pacific. Relocated to the Hong Kong office as an expatriate staff.✅ Completed the Train-the-Trainer course in England to be a trainer.✅ Completed the Training Needs Analysis for the region.✅ Identified and designed courses for the region.✅ Conducted training in Hong Kong, India, Macau, Malaysia, Thailand, the Philippines and Singapore, Topics Covered:• Interviewing skills to clarify what the prospect wants and for fact finding.• Write the proposal.• Presentation skills to win the project and present the deliverable.• Plan the project for tasks, finance and resources. • Define team roles.• How to be a good team member. • Interviewing skills. • Structured thinking to form recommendations from the facts.• Report writing skills.• Client relations. • Change management.• Write the final report.• Qualify the lead and win the project.• Selling skills.• SWOT analysis.• Risk assessment.• Manage people.• Handle people problems.• Client relations.• Leadership.• Give instructions.• Manage staff.• Performance appraisals.• Managing upwards.• Quality management.• On-sell.✅ Project management course:• Scope control .• Quality management.• Estimating guidelines.• Tips, tricks and traps.

Kuala Lumpur, Malaysia

🔸 Managed and developed Strategic Informations Systems Plans for clients in the Finance, Manufacturing and Insurance industries. 🟡 Managed implementing the recommendations for many of these clients.🔸 Managed hardware and software selections.🔸 Managed implementation of packages and custom developed systems.🔸 Recruited the IT manager for some clients.🔸 Developed Technical, User and Training Manuals for the systems implemented.🔸 Conducted User Training: 🟡 600 staff in a new General Ledger (GL) system for a bank. 🟡 350 staff in a new GL system for an Oil & Gas company.🔸 Conducted courses for clients and staff, including staff from the Audit Department: 🟡 Basic Systems Design. 🟡 Computer appreciation. 🟡 Computer Audit.✅ President of Price Waterhouse Sports Club.

Bsc (Hons), Electrical & Electronic Engineering, Honours

Activities and Societies: President, Karate Club. Represented the Imperial College in a team sparring competition. Committee member.

Gce "A" Levels, Maths, Physics & Chemistry

Activities and Societies: School Hockey team.

Gce "O" Levels, Grade 1

Activities and Societies: Captain of the school's under -18 Volleyball team. Vice-President of the Tae Kwon Do club. Represented SJI.