Jonathan Davies Email & Phone Number

Manchester, Gb

Sale, Manchester

Main Tasks and Responsibilities:• Assist the Group Head of Technology in driving requirements definition and UE/UX design process to develop and launch new digital platforms, internal technology upgrades and process improvements.• Able to identify and prioritise high business value features and create meaningful user requirements for the development team.• Bring innovative differentiating ideas for the technology roadmap.• Steer and challenge the delivery team, business teams and external vendors to deliver the defined services according to specifications in time and quality.• Work in cross-functional team with business stakeholders, development team, finance, compliance and sales.• Liaise closely with the onshore and offshore development teams and partners on a daily basis to ensure projects are on track.• Escalate using set procedures to highlight technological risks or project plan slippages.• Test in-house developed or partner delivered platforms or solutions before implementation to production to ensure high quality systems are delivered.• Setup support systems and procedures to allow prioritisation and tracking of bug fixes, enhancements or new projects.

Stockport, United Kingdom

Main Tasks and Responsibilities:• Work together with the senior management to analyse company development needs, design and create detailed specifications and delegate tasks to the development team• Work as a part of the development team with ongoing design and test the solution based on functional outlines and guidance.• Supply to and train, end-users with the development project, analyse User Acceptance Testing for any re-work and finally execution on to live environment• Understand, define and refine requirements and propose/influence solutions to best meet the system performance but also the commercial needs. • Ensure projects are completed on time and according to corporate quality standards• Facilitates communication upward and across the project team including project status, justifications for variances and technical information (architecture, design and implementation objectives)• Serves as focal point for other departments on project status or other project information• Organises projects through development of a Project Plan - Ensures projects are completed according to product specifications and are properly documented• Work with the development team to manage functional releases on the test and production environments• Proactively monitor production systems, raise timely alerts about potential issues that may arise • Availability for rare non-working hours support to resolve the urgent production systems issues• Delegate tasks to, organise, mentor and motivate a team of software developers, conducting 1-2-1’s and appraisals

Stockport, United Kingdom

Main Tasks and Responsibilities:• Integral knowledge of the operations and IT departments• Thorough investigations to know every phase of the work to be done with a detailed knowledge of the process involved• Liaise with senior management in order to collect data and identify current issues and requirements for new in-house system, creating documentation for both systems and required reports• Document detailed processes and present findings to IT Developers for creation of new CRM (Customer Relationship Management) system• User acceptance testing of the new systems prior to launch • Develop and deliver all training documentation• Organise and host training sessions for processing personnel as well as acting as a first point of reference for any required enhancements• Creation, on-going maintenance and testing of all new and current company systems and documentation• Good understanding and use of MS SQL Server Management Studio• Analyse and edit back end SQL tables in order manipulate data in the front end system, for testing as well and day to day functionality of the systems• Undergo regular off-site visits to the head office for fact-finding and training purposes• Additional general support duties for processing departments • Occasional liaising with external suppliers

Wilmslow, Cheshire

Main Tasks and Responsibilities: • Design & document of high level workflow system using MS Visio for new business projects, creation and testing of changes, implementation and training of workflow system and diary management system changes.• Using Crystal Reports 10, design, develop and maintain MI reports for the business.• Liaise with external software providers and outsourcing suppliers.• Maintain letter & legal documents

Wilmslow, Cheshire

Main Tasks and Responsibilities: • Responsible for underwriting and analysing customer information by interpreting Experian, Equifax & Land Registry searches and selecting a lender from a panel of 47 lenders, and allocating to Mortgage Advisors.• Creation and ongoing maintenance of the Mortgage Division’s letters.• Responsible for creating and implementing a Lead Log through MS Excel as well as adding formulas to analyse all incoming Mortgage Applications.• Developed and delivered ongoing training of new and existing Mortgage Division employees on Credit and Land Registry searches with presentations and knowledge tests

Wilmslow, Cheshire

• Respond to incoming loan applications by interpreting Experian, Equifax and Land Registry searches and establishing which lender is best for the customers from a panel of six lenders.• Fully underwrite each application by logging the information onto Advances, checking details adhere to lender and legal requirements and processing the client case as quickly as possible.• A detailed understanding of lender underwriting criteria to ensure that client’s needs are met.

Wilmslow, Cheshire

Main Tasks and Responsibilities: • Day to day running of the restaurant.• Maintaining stock control and GP figures and analysis through MS Excel, updating daily accounts and weekly revenue.• Programming the tills with daily specials and seasonal menu changes.• Dealing with customers, complaints and ensuring high levels service.• Staff recruitment, coaching and motivation