Jonathan Chu Lo
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Jonathan Chu Lo Email & Phone Number

Senior Solutions Engineer at Shopify
Location: Montreal, Quebec, Canada 8 work roles 4 schools
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Current company
Shopify
Role
Senior Solutions Engineer
Location
Montreal, Quebec, Canada
Company size
24475 employees

Who is Jonathan Chu Lo? Overview

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Quick answer

Jonathan Chu Lo is listed as Senior Solutions Engineer at Shopify, a company with 24475 employees, based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Jonathan Chu Lo.

Jonathan Chu Lo previously worked as Solutions Engineer at Shopify and Senior Support Specialist at Shopify. Jonathan Chu Lo holds Bachelor Of Commerce (Bcom), Major In Marketing, Minor In Finance., 3.8 from Concordia University.

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Shopify

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Profile bio

About Jonathan Chu Lo

Proven records of successfully launching products while working with cross-functional teams including developers, designers, and marketers. Ability to take deep dives into details, capture findings, then simplify complex topics to communicate with stakeholders.

Listed skills include Leadership, Powerpoint, Social Media, Accounting, and 19 others.

Current workplace

Jonathan Chu Lo's current company

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Shopify
Shopify
Senior Solutions Engineer
Barcelona, CT, ES
Website
shopify.com
Employees
24475
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8 roles

Jonathan Chu Lo work experience

A career timeline built from the work history available for this profile.

Senior Solutions Engineer

Shopify

Barcelona, CT, ES

Solutions Engineer

Current
Shopify

Montreal, Quebec, Canada

As a Solutions Engineer, I drive the technical solutioning for merchants, build Proof of Concepts, lead demonstrations and enable our sales and partners teams to show how merchants can accelerate the growth of their business with Shopify.

Oct 2023 - Present

Senior Support Specialist

Current
Shopify

Montreal, Quebec, Canada

  • Demonstrated exceptional technical expertise and leadership by providing top-notch platform, front-end, and API support to some of Shopify's largest and most prestigious merchants, including Skims and Glossier.
  • Introduced new weekly rituals with teams to share learnings and improve the quality of support.
  • Effectively communicated merchant feedback and feature requests to internal teams in a concise and actionable format.
  • Top performer in the team with two consecutive high positive impact reviews in 2022.
Sep 2021 - Present

Plus Support Specialist

Shopify

Montreal, Quebec, Canada

Jul 2021 - Sep 2021

Support Advisor

Shopify

Montreal, Quebec, Canada

May 2021 - Jul 2021

Founder

Wuwana

Montreal, Quebec, Canada

  • Passion project to help aspiring entrepreneurs to find local suppliers.
  • Conducted UX research and interviews with small merchants and key stakeholders like PME MTL.
  • Effectively scoped product features and seamlessly communicated requirements to developers across multiple time zones.
  • Designed and developed on the front-end code with the following tools and languages: Figma, Github, VSCode, HTML, CSS, and JavaScript
  • Earned selection to participate in the Citizen Bootcamp 2021 cohort, a startup accelerator program funded by Citi Bank.
Aug 2020 - Jan 2021

Operations Manager

Doggy Bathroom

Montréal, Québec, Canada

  • Launched the Kickstarter project and left with over CAD $20,000 monthly average revenue.
  • Created and maintained daily and weekly dashboards tracking the inventory levels and performance of all of our products.
  • Owned the development and launch of the new product line, Pickup Bags.
  • Managed the project to find and select suppliers of shipping boxes in the USA, and distribute them to our fulfilment centres in Pennsylvania and California.
  • Forged valuable relationships with shipping partners, skillfully negotiating rates to deliver an average of 20% savings on shipping labels, resulting in a significant impact on the company's bottom line.
Jan 2019 - Jul 2020

Customer Service Representative

Scotiabank

Montreal, Canada Area

I was responsible for promoting and explaining Scotiabank products and services, assisting the branch goals and quotas, and resolving miscellaneous client inquiries.

Feb 2016 - Jan 2018
Team & coworkers

Colleagues at Shopify

Other employees you can reach at shopify.com. View company contacts for 24475 employees →

SH Sasha Heeney Sasha Heeney Colleague at Shopify La Pêche, Quebec, Canada, Canada View → KH Kevin Horner Kevin Horner Colleague at Shopify Austin, Texas, United States, United States View → AD Ashlee De Ashlee De Colleague at Shopify Canada, Canada View → FU Furtwangler Undefined Furtwangler Undefined Colleague at Shopify Brasília, Federal District, Brazil, Brazil View → BJ Business Julian Business Julian Colleague at Shopify Calviá, Balearic Islands, Spain, Spain View → JH Jessica Harllee Jessica Harllee Colleague at Shopify Brooklyn, New York, United States, United States View → QC Quick Cart Quick Cart Colleague at Shopify Novi Sad, Vojvodina, Serbia, Serbia View → MO Mary O'Brien Mary O'Brien Colleague at Shopify Australia, Australia View → VD Vaishali Dudye Vaishali Dudye Colleague at Shopify Mumbai, Maharashtra, India, India View → AR Ali Raza Ali Raza Colleague at Shopify Eccles, England, United Kingdom, United Kingdom View →
4 education records

Jonathan Chu Lo education

Bachelor Of Commerce (Bcom), Major In Marketing, Minor In Finance., 3.8

Concordia University

Activities and Societies: Concordi'ART• Graduate with distinction (Cum Laude). • Volunteering: Access Center for Student with.

Ux Design, Web Page, Digital/Multimedia And Information Resources Design

Juno College Of Technology

Created case study for YYoga to improve the signup flow for first time users.

Accelerated Mba, Entrepreneurship/Entrepreneurial Studies

University Of Deusto

Earned a highly coveted full scholarship with the Wuwana Project, selected among thousands of applicants as one of only 25 projects chosen.

FAQ

Frequently asked questions about Jonathan Chu Lo

Quick answers generated from the profile data available on this page.

What company does Jonathan Chu Lo work for?

Jonathan Chu Lo works for Shopify.

What is Jonathan Chu Lo's role at Shopify?

Jonathan Chu Lo is listed as Senior Solutions Engineer at Shopify.

Where is Jonathan Chu Lo based?

Jonathan Chu Lo is based in Montreal, Quebec, Canada while working with Shopify.

What companies has Jonathan Chu Lo worked for?

Jonathan Chu Lo has worked for Shopify, Wuwana, Doggy Bathroom, and Scotiabank.

Who are Jonathan Chu Lo's colleagues at Shopify?

Jonathan Chu Lo's colleagues at Shopify include Sasha Heeney, Kevin Horner, Ashlee De, Furtwangler Undefined, and Business Julian.

How can I contact Jonathan Chu Lo?

You can use AeroLeads to view verified contact signals for Jonathan Chu Lo at Shopify, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Chu Lo attend?

Jonathan Chu Lo holds Bachelor Of Commerce (Bcom), Major In Marketing, Minor In Finance., 3.8 from Concordia University.

What skills is Jonathan Chu Lo known for?

Jonathan Chu Lo is listed with skills including Leadership, Powerpoint, Social Media, Accounting, Online Marketing, Sales, Photoshop, and Event Planning.

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